Microsoft in the operating room windows system 10 tried to make the interface and utilities as user-friendly as possible. This manifests itself, among other things, in a smaller number of incomprehensible errors, the elimination of which at earlier windows versions it could take hours. In Windows 10, everything is as automated as possible, and one of the convenient automatic tools for eliminating errors that arise is the Troubleshooter utility, or more precisely, a set of utilities. There are several ways to start them, and we'll walk you through the steps in this article.
Table of contents:How to run "Troubleshoot" through Windows Settings
In Windows 10, all basic utilities and applications are available from the Options section. With each update, more and more functions are transferred there that were previously hidden deep in the system. After updating Windows 10 operating system 1703, a set of troubleshooting utilities appeared in the list of available options.
To run them, open the "Options" section. This can be done by pressing the Win + I key combination on the keyboard, or by clicking on the gear in the Start menu. Select “Update & Security” from the available sections.
On the left side of the section that opens, go to the “Troubleshooting” subsection. Here you can select which problems are present in the operation of the operating system, then click on the appropriate item and open the troubleshooter.
The corresponding utility will open, which will indicate step by step what needs to be done to solve this or that problem. Most often, the utility does all the actions on its own, and the user is only required to click "Next" and wait for the actions to be performed.
How to run “Troubleshoot” from the “Control Panel”
Another way to launch the troubleshooting utility is to use the Control Panel. This method is suitable when the user knows exactly which utility he needs. Since in the variant described above, only typical problems are indicated in the parameters, and the names of the utilities themselves, sometimes it is more convenient to use this method.
The first thing to do is launch the “Control Panel”. In Windows 10, the easiest way to open it is through search.
In the “Control Panel” switch the view mode to “Large Icons”, then go to the “Troubleshooting” section.
To display all diagnostic tools, you need to switch to the display mode of all categories on the left. To do this, click “View All Categories”.
A complete list of all available tools for automatic troubleshooting of the operating system will open.
What problems does the Windows 10 troubleshooter solve
The utilities available in the Troubleshooting section are capable of dealing with a number of common problems that users encounter. Among them, the most common:
- The Windows 10 operating system is not updated, or errors occur during the update process;
- Peripherals connected to the computer do not work or do not work properly: printer, scanner, and so on;
- Available both via Wi-Fi and cable;
- Errors occur regularly during computer operation, for example, “
Stable work of a computer or laptop the day before does not mean that the next launch will be without surprises. The most unpleasant and unexpected of them is that the OS does not boot. A blue or black screen with incomprehensible comments makes you think about the worst, and frequent reboots are scary. In version 10, you can use Automatic System Restore or manually fix the problem. The first method can be used even by inexperienced users. We will figure out what to do if Windows 10 does not start, why it happens and how to prevent it.
Distinguish between software and hardware startup failures. Most often, problems occur due to the first type of errors. There are several reasons:
- files from unverified sources. Virus-infected software products damage PC system components;
- the system was updated. If the process went wrong or was interrupted by the user, then after the update and restart the PC will not boot;
- applications and programs are incorrectly installed;
- experiments with hard drive partitions: compression, partitioning, formatting, etc. The next time you boot, a black screen will appear with "Bootmgr is compressed".
- disk cleaning using special software tools. A black screen with "Bootmgr is missing" will appear on boot;
- pC shutdown was performed incorrectly;
- there are dubious applications in autostart. In this case, when the device is turned on, the system will start up according to the standard, but at the last stage (before loading the desktop) it will reboot. The procedure can be repeated several times.
Why software glitches cause problems
Suppose, the day before, a user installed updates or drivers on a laptop or PC. Their download and installation went wrong, that is, the files were not completely copied to the system disk. Therefore, the OS refers to the declared, but not installed drivers. Problems can also arise due to problems with RAM and as a result of changes in bootable media in BIOS. In the latter case, the computer looks for the required bootloader not on the system drive. Hardware malfunction also makes the OS unable to boot.
The most "terrible" errors are INACCESSIBLE_BOOT_DEVICE and CRITICAL_PROCESS_DIED, followed by a request to restart Your PC ran into a problem and needs to restart. These are the most common types of blue screen errors. Software and hardware failures can cause an endless download or reboot. In any case, do not panic. You need to try to get into the OS recovery environment.
How to get into the recovery environment
Initially, Windows 10 will try to troubleshoot on its own and if it fails, it will signal the user with a blue screen.
Automatic recovery is often successful. In this case, OS Windows 10 takes a long time to load, but as a result it starts up.
- Whichever blue window pops up, to solve the problem, you need to select the Advanced Options menu. Going to the menu will automatically transfer the user to the system recovery environment.
- At the next step, you need to select a "rollback" point - the date and time before updating the system, experimenting with disks or downloading new programs.
Then click "Next" and "Finish". The process ends by rebooting the PC. In 4 out of 10 cases, the actions taken will help. More severe cases (black screen, unable to find recovery environment) are resolved reinstalling Windows 10. A bootable USB flash drive (DVD) will also help.
In the latter case, the x32 Bit or x64 Bit OS distribution must have already been written to an external medium. Every experienced user always keeps one at hand. It is called MSDart. When purchasing a licensed operating system, it is distributed free of charge.
You can also buy it on the official website or download it. The distribution contains the correct boot images for the operating system you are using.
Important! When self-recording a bootable USB flash drive or disk, you need to clarify the bit depth of the installed system. It is for her and download MSDart. There are errors that can be fixed only by reinstalling the OS or using a flash drive (disk) with MSDart.
How to restore a system from a bootable USB flash drive
To start the procedure, you need to insert the media into your PC or laptop. Then reboot the device by pressing F2 or F8 at the time of reboot. This action will take the user to the BIOS settings of the computer.
- Here you need to prioritize the bootable media that was connected to the PC.
- Press exit. The last point will save the changes and reboot from the installed external media. After rebooting, the first window will appear on the screen prompting you to select the boot language.
Important! The selection principle and the window for changing the boot priorities depends on the motherboard.
- Go to the "Next" button and perform the actions shown in the picture below.
Here we need the "System Restore" menu item. We pass to the new menu "Select action".
- We go to the list item "Troubleshooting". We get to the menu "Additional parameters".
- The easiest way is to return to a given point - that is, to that set of drivers, system files and other things that gave 100% and correct loading of Windows 10. This option is provided by the "System Restore" list item. You need to click on it. In the new window, put down the date and time of the "point" that must be used for the start.
The menu item cannot be used if the control points were not saved.
The second simplest option for OS recovery will be "System Image Restore"
The method will work only if the images were saved. Since only advanced users create backups of the operating system, most likely this menu item will not be able to be applied.
In the presence of backup in the window that appears, it is enough to indicate the location of its storage and go to "Next".
This command will cause all broken files to be automatically replaced with healthy copies from the archive.
If the user installed an additional OS, accidentally performed formatting, compression and other manipulations with the boot files, then you need to go to the "Startup Recovery" item. In that menu, bootloader recovery will be performed and automatic windows startup 10. The procedure will take a lot of time.
Users of the licensed version of the OS can use the item "Return to the previous assembly". When the system is updated correctly, the old version files are saved to the Windows.OLD folder. This is a temporary help. The system performance will be maintained for 10-30 days. When using this solution to the problem, you need to come to terms with the fact that the files created after the OS update will be lost.
Three years have passed since the official release of Windows 10. During this time, Microsoft has released many small and large updates, was able to fix most of the bugs and known problems in the new system.
The Windows 10 operating system is stable, faster and better than before. However, you may run into a problem. For example, Windows 10 may not recognize a connected printer.
To help PC users quickly deal with common problems, Windows 10 contains several troubleshooters, more than 15 to be exact, and they can help you fix most of the known problems in a few minutes. You can find troubleshooting tools by going to the app Options → Update & Security → Troubleshoot.
Starting with Windows 10 Redstone 5 (version 1809), there is a new option that automatically performs troubleshooting for common problems on your PC. The Recommended Troubleshooting feature is enabled by default and will automatically fix known issues, thereby avoiding manual system changes.
Keep your device running smoothly by automatically applying recommended troubleshooting for known issues
Here's how to enable or disable the Automatic troubleshooting feature in Windows 10.
Note: This feature is only present in Windows 10 Redstone 5 (version 1809) and later.
Step 1: Open the app "Options" by pressing the keyboard shortcut Win + I and go to the section Update and Security → "Troubleshooting".
Step 2: In section "Recommended Troubleshooting" slide the slider to the position "On" or "Off" And your computer will automatically find and fix known issues and problems.
As you can see in the picture above, you can open the link "View log"to see if your PC received any troubleshooting advice.
One of the undoubtedly indispensable tools of the Windows 10 system is diagnosing and troubleshooting your computer. Consisting of several child tools, this application makes it easy to solve problems in the system - from a sound failure to fixing errors in the network adapter. But how do you use this useful utility to its fullest?
Windows 10 Diagnostic Tools
The Windows 10 Computer Diagnostic Tool consists of 20 tools that identify and fix system problems.
Run Computer Troubleshooter
In the Search line, enter "Troubleshooting" and open the found item.
We need a highlighted item in the results
How errors are corrected
Diagnostics occurs as follows: the launched component checks the state of the system at the moment and compares it with the initial default state. If differences are found, the tool informs the user about it and offers to "roll back" the system to the original settings.
How to work with diagnostic tools in Windows 10
After going to the "Troubleshoot" tool, we see a window in which 4 sections are available to us.
Sections and settings available to the user
Now more about how to work with tools. Let's look at an example of fixing problems with sound.
- We select the item "Play sound" in the troubleshooting window.
Diagnosing Sound Problems
- Be sure to check the "Automatically apply fixes" checkbox. Click "Next".
- After the system detects problems, you need to apply the proposed settings, if, of course, you want to solve the problem.
All that is required of us is to apply the fix
Sometimes, to apply the settings, you need administrator rights (select the "Run as administrator" item).
Setting up administrator rights
How to remove the memory diagnostic icon from the notification area
Some users don't like the fact that the notification area (the area with small icons in the right corner) is often crowded. Among others, this zone may be occupied by a diagnostic program. How to remove the annoying icon?
Computer diagnostics at startup
Most of you are probably familiar with the blue screen at startup. The text on it begins with the words "There was a problem on your PC ...".
Picture familiar to most
Why does it start
One of the most common reasons for this failure is incorrect installation of system updates. Perhaps you didn’t have enough patience and turned off your computer when it said “Do not turn off. Updates are being installed ”or it was due to a voltage drop. In any case, this inscription is not accidental, and at the moment the system requires updating the update. For those users who are afraid to get into the system on their own - we recommend taking the computer to a service center. But if you want to try to do it with improvised means, we work according to the following instructions.
How to disable
For the next steps, we need to boot through Safe Mode.
- Click on the notification area (lower right corner) and select the "All parameters" tile.
We need a tile "All parameters"
In the window that opens, we need the item "Updates and Security".
Item "Updates and security"
Now select the item "Recovery" and in the "Special boot options" click on "Restart now". We wait.
Select "Special boot options" and reboot
When the computer boots, we get into safe mode. Select "Advanced Options" and here is the "Download Options" tile. As is clear from what is written on the screen, we need to press F4 boot in safe mode... Click.
Everything is described in sufficient detail on the screen
Now is the moment of truth. If the download went well, then the problem causing the blue screen is in the software. Then here, in safe mode, check the computer device drivers (are there outdated ones) and look at the list of programs - we are interested in suspicious programs, the installation date of which coincides with the date when problems appeared in the system.
If the blue screen prevented the boot in safe mode, the system warns us of a serious hardware problem, which must be solved in a service center or by rearranging Windows.
How to run a random access memory (RAM) check
There are several ways to do this:
In both cases, we get to the Windows Memory Checker window. Here we choose the option we need.
Before us are two options for starting diagnostics
RAM check will start after system reboot. You will need to wait for a while, during which the current verification statuses will be displayed on the screen. At the end of the check, the system will be restarted again. The diagnostic result can be viewed by clicking on the "Memory Tester" icon in the notification area in the lower right corner of the screen.
Identifying network and internet problems
Before starting to troubleshoot network problems through system tools, make sure there is no network disruption from your ISP. Try restarting your modem and / or router. If the problem persists, then you should contact yourself easy way solutions to network problems.
In the lower right corner we are looking for the icon of your connection, right-click on it and select "Troubleshooting" from the context menu.
Choose your type of problem
After choosing your type of problem, simply follow the instructions on the screen.
One of the most common causes of network problems is an outdated network device driver. In this case, you need to update it.
- Right click on the Start icon. Choose "Device Manager".
Selecting "Device Manager"
- In this window, open the "Network adapters" item.
You must select the network adapter we are interested in
In the list of available adapters, we are looking for the one that responds to the Internet connection (in the picture this is the second Realtek).
- Sometimes after installing a driver update, the system may ask for a restart. Reboot either immediately or at your convenience.
In the context menu, select "Update driver", and in the window that opens, we agree to automatically search for updated drivers.
Selecting the first menu item
Now follow the instructions on the screen and close the setup wizard when finished.
The problem has been resolved.
Diagnostic wizard problems - won't start or hang
What if you have problems with the Problem Solver? It sounds strange, but it happens more often than you think.
We need to restart one of the system components. Before proceeding with the next steps, make sure that you are running as the system administrator.
- Right button on the Start menu, turn on the Control Panel.
We are looking in the list of .NET Framework 3 versions
- After booting the system, we follow the same path, but now we set the checkbox to the active state. Click OK, reboot again.
Done. You can run the troubleshooter again.
For common situations and system problems, the troubleshooter is the best option. There are many third-party programs and utilities available, but Windows 10 generally handles crashes on its own. Anything that you cannot fix at home becomes a concern. service center... We remind you: if you are not sure that you can master the work with system files and settings - it is better to immediately take the computer to the master. Stable work for you!
Hello friends! In today's article I want to introduce you to one wonderful and at the same time little-known tool with which you can troubleshoot various problems in the Windows 10 operating system, this tool is called "Computer Troubleshooting". Dthis tool is fully automated and to solve the problem that has arisen, we just need to select one of several tools and run it, the problem will be diagnosed and the reason for its occurrence is established, then the problem will be fixed.
Troubleshoot Windows 10
I am sure that many novice users do not know the computer troubleshooter at all, although it was present in earlier versions operating systems from Microsoft. Experienced users will find a few more useful new tools in it.
Run tool "Troubleshooting computer problems" in Windows 10 is easy.
Right-click on the Start menu and select "Control Panel"
Click on the button "Finding and fixing problems"
From the start screen of Computer Troubleshooterall instruments are divided byseveral categories:
Programs - used to fix Windows 10 application compatibility issues for earlier versions of Windows.
Hardware and Sound - Performs troubleshooting play sound on your computer.
Network and Internet - fixes various network problems.
system and safety - performs search and elimination of various system problems: related the Center windows updates 10, power supply, security, etc.
We will also open "View all categories"
This window presents all the tools at once.
If you left-click on any instrument, a window will appear with a description of the capabilities of this instrument.
DVD in Windows Media Player... Troubleshoots DVD playback problems in Windows Media Player.
Safety Internet Explorer ... Diagnoses Internet Explorer browser settings that can violate the security of the system when surfing the Internet.
Video playback. Troubleshoots video playback problemsin Windows Media Player.
Play sound. Troubleshoots audio playback problems.
Incoming connections... Solving problems related to blocking incoming connections.
Home group... Eliminates problems accessing softwarehomegroup files.
Sound recording. Fixes audio recording problems in Windows.
Keyboard... Solving keyboard problems.
Equipment and devices... Find and fix problems with hardware and devices on your computer.
System maintenance. Perform day-to-day system maintenance ifthe user forgets to do it himself.
Shared folders. Troubleshooting access to shared files and folderson other computers.
Food. Eliminate computer power problems.
Internet connections... Eliminate internet connection problems.
Search and indexing... Troubleshooting Service IssuesWindows Search.
Windows Store Apps... Troubleshoot issues that prevent Windows Store apps from working properly.
a printer... Solving problems with the printer.
Internet Explorer performance... Elimination of problems affecting Internet Explorer browser performance.
Network adapter... Eliminate network problems.
Blue screen... Eliminate errors that cause the system to stop and restart suddenly.
Resolving Compatibility Issues... Troubleshoot Windows 10 compatibility issues with older programs.
Windows Update. Eliminate problems preventing Windows updates.
As an example, let's troubleshoot audio playback on our computer.
Sound on our computersometimes disappears or is very quiet.
Left-click on the "Play Sound" tool
The process of detecting problems related to sound reproduction on our computer begins.
The problem has been found and is being fixed.
I had a problem with the speakers, not with the headphones and I check the item "Speakers"
The process of detecting additional problems.
The problem was fixed, the sound appeared on the computer!
Close the troubleshooting module.
When troubleshooting some issues, we may be asked to restart the computer.
In the same way, you can fix the problem on your Windows 10 computer or laptop.
