The subscription is temporarily unavailable which means mts. What does "the subscriber's phone is temporarily unavailable" mean?

Any point of VivaCell-MTS 3G coverage.

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How fast is mobile broadband internet speed?

The speed depends on the coverage of the broadband network (3G or 3.5G). Even if you are in a 3G coverage area, the Internet speed may vary depending on the conditions, because. mobile broadband is a wireless service (for example, nearby electrical interference may interfere with the signal). Usually, the description of your tariff plan indicates the maximum speed, which means that the speed that will be available in your area may be lower.

Also, it is worth noting that even with a 3G signal, using your phone as a modem instead of a dedicated USB modem may reduce the maximum data transfer rate, especially if you connect your phone to a computer using Bluetooth.

Is mobile broadband internet fast enough for online gaming?

Mobile broadband can be used for online gaming, however, the quality of the game will greatly depend on the quality of the signal you receive. Mobile broadband usually has higher latency than fixed broadband, which can play a role if you're playing online game requiring a quick response. To ensure a normal game, the time required for the data from your computer to reach game server and back (also known as "ping" or response time) should be between 100 and 500 milliseconds. Under good conditions, mobile broadband internet latency can be negligible - as low as 50 milliseconds - allowing even fast-paced shooting games, but with a weak signal it can be over 500 milliseconds when only strategy games can be played. like "World of Warcraft".

Articles and Lifehacks

Many people want to know when they hear “MTS subscriber is temporarily unavailable”, what this phrase means. Most often, these words mean that mobile device subscriber is turned off and cannot receive incoming calls.

Why is this happening? And how can you fix the situation if, for example, you are waiting for an important call, but the communication signal leaves much to be desired?

Subscriber unavailable due to station overload

• The unavailability of the MTS number may be caused by the heavy workload of the base station. For example, during mass celebrations, everyone calls each other, communication lines are overloaded, and some subscribers may become out of range.
• A similar situation can be observed in a traffic jam in some million-plus city. There can be two reasons at once - line overload and interference with a good signal level caused by a large congestion of cars.
• As soon as the traffic jam from the cars clears up, the phone will again start to catch a good signal, and the owners of MTS numbers will again be available for calls.

The subscriber is unavailable because the phone is frozen

This phrase can be heard due to a malfunction in the mobile device.

Often this happens while using an application. If your device is low on free memory and you have installed another third party program, then some processes on your phone may freeze.

To get back into the network access zone, you just have to reboot the working device, and the problem will be solved automatically.

The subscriber is unavailable due to Internet access

Those MTS subscribers who actively use a mobile phone to access global network, run the risk of being unavailable for incoming calls for some time.

But this is a one-time phenomenon, so if you dial a number again that you could not get through due to using the Internet, then the next time the connection will definitely occur.

This trouble is observed not only in MTS, but also in other mobile operators.

Are you tired of constant write-offs? Money from your mobile phone? Tired of news subscriptions and entertainment like "Jokes" or "Humor"? – You are invited to disable all existing services on a paid basis in your mobile phone in order to save significant amounts of money on mobile phone bills.

To rid yourself of paid options and services on MTS, you can:

1. Call the free MTS number 0890. Here you can follow the instructions of the autoinformer, or contact the operator;
2. Disable all services in the Personal Cabinet through the Internet Assistant;
3. Contact the MTS salon with a passport.

See the list of paid options and methods for disabling them below.

If you want to know how to disable paid MTS services, you are invited to familiarize yourself with the information below, which will help each interested visitor in solving these problems. Portal site created detailed descriptions effective ways by which you can always turn off paid subscriptions on your cell phone.

IMPORTANT: Do not forget that information may become outdated over time, so it will not always be possible to solve problems with the methods described below. That is why you are invited to contact the official portal of MTS LLC for the most up-to-date information in case you visited our project after the data became outdated.

How to remove paid MTS services: detailed ways to solve the problem

Today, the number 1 mobile operator in Russia offers each subscriber several possible and equally effective ways to deactivate all paid subscriptions on your phone.

• Call to technical support. Perhaps this option will be one of the most reliable, because, as they say, “on the spot” the telecom operator will always be able to solve things faster than you will try to step over the deactivation issue on your own paid services. So, dial a number like "0890" + "0" on your phone and wait for the operator's response.

IMPORTANT: Do not forget that, as a rule, the dialing time is very long, since thousands of subscribers can dial the operator at the same time as you. Be patient, wait. They will answer you and help you solve the problem.

• Paid services can be checked through the work with the autoinformer. Dial the number "0890" on the phone. As soon as the information robot answers you, get ready to listen to all the commands available in the system for conducting operations. Among them, you will hear which numbers you need to dial in order to check the status of paid subscriptions. However, you will be able to determine what you need to click in order to disable paid subscriptions on your phone.
• Contacting the office of MTS LLC. This option, like option No. 1, will also be extremely effective, since employees will always come to the aid of a subscriber interested in solving a problem. Remember that before leaving the house you need to take your passport or driver's license with you, because "on the spot" you will be asked to present any document confirming your identity. As soon as the necessary nuances are settled, all the necessary paid subscriptions on the phone will be removed.
• You can withdraw paid services through the "Internet Assistant" system. To do this, you need to go to the official portal of MTS LLC, where at the top enter your login and password (issued during registration). You will then be taken to the options page. Next, select "Services and Services" on it, followed by "Services and Services Management" and cancel all paid or free subscriptions that are present on your personal number.
• You can also cancel paid services on MTS by sending the necessary SMS to the number "8111" with the text of the form "1" - to obtain information about paid subscriptions on your number. "0" - to get information about the status of free subscriptions on your phone.
• And finally, we come to the final option to disable services called "USSD request". Below we present detailed list options for key combinations that will help each subscriber refuse to provide one or another option on a paid basis:

Removing connected paid services means saving money

Of course, to stop using paid services on your mobile phone in time means to significantly save your money resources. Agree, for what purposes do you need "Anecdotes" or "Humor" if you do not read them? It is possible that in Moscow, a city overcrowded and clogged with public transport, such services are useful in the form of a distraction from the constant hustle and bustle, but in smaller cities such services are extremely inappropriate.

personal account at login.mts.ru and see the amount that you have in your account. In the “Details” section, you can see what the funds were spent on.

I can not enter my MTS personal account from the official website. When I try to log in, it says: Your device does not support new version site, download the application. I do not want to download the application, I save memory. Question: on old version can i go somehow? Or will my personal account be always inaccessible without your application? Sincerely, Natalya Anatolyevna.

I can't log in to my MTS account

I can't log in to my account using my phone number from my computer. as well as with MTS-Bonus. I go in with a password, the message “session time has expired” immediately appears, and at this time a message arrives on the phone that “You have entered the MTS service”. Changed the password several times, nothing changed.
HOW TO ENTER THE PERSONAL ACCOUNT OF THE MOBILE PHONE.

You just unsubscribed with your comment! A similar problem when activating the l / office through a computer has existed for about 20 days.

If the previous comment does not solve the problem, then you should contact the company's specialists for support. Thank you for understanding!

For some reason I can't get into my personal account. and it's impossible to get through at all. I just need to turn off the service everywhere like at home. Waited over an hour for an operator and never got in touch.

In addition to a personal account, there is also mobile app MTS. There you can also change everything. And if you don’t get through on 0890, call from a city or other operator to 8*****0 8 250 if it still doesn’t work, try +7 (831) 4 **** 90 but not with MTS, since this is a number key clients-))

already more than an hour I'm trying to enter my personal account - I tried the above methods, everything is useless. admins figure out what the problems are, is it really necessary to contact the centers with complaints?

I haven't been able to log in for several days now. k. MTS.
A window opens with the inscription: “The page is not available, the site ihelp.mts.ru did not send data. But literally, before my comment, by some miracle I managed to get into l. k. After that, he began to leave his page and again some kind of devilry: like I didn’t send some form and I need to go in and out somewhere .... b###yatina.

There is no other explanation for the lack of the ability to control the spending of one's own funds (money) through the "Personal Account" as well as regulation of the volume of connected services, as targeted and dishonest actions on the part of the MTS company!

Probably, the MTS company, using its own technical capabilities, deliberately blocks, for a long time, the access of its customers to the mechanisms of control and regulation!

I tried to enter my personal account, I received an SMS that I was logged in, but, apart from the balance, I don’t see anything! Themselves deput###valid buns: "come in, exchange." and - f#g you! I can not perform any actions, including exiting the personal account! The paranoia is starting to kick in. why was it called? And what if, after such an interesting entrance without the possibility of any of my actions, the evil###swarmers start a swarm? But seriously, I don't like it! What a bar###k! After all, it’s not the first day you work, everything should be debugged! You can't find a #n#row, why the hell#you need such an operator!

My previous comment disappeared ... The bottom line: I tried to enter my personal account, I received an SMS that I entered, but apart from the balance, I don’t see anything and I can’t perform any actions, including exiting correctly. She joked that paranoia, they say, is evil##and they can take advantage of such a strange presence of mine. I rebooted, I try to log in again, but they tell me - the login or password is incorrect! From what fright? A few minutes ago I entered with the same data! (albeit through one place)! No, guys, this is no longer a joke! Naf#k-naf#to such a###is!

The page is not available
Site login.mts.ru did not send data. And it's been like this for 3 weeks now. I called both the MTS help desk and Beeline (I have a beeline usb modem) I got through to everyone, but the problem has not been solved. Everything is fine with them, the main thing is that the page is loaded from the tele2 page, and from the usb modem, beeline horseradish, there were no such problems before

I can't log into my personal account on MTS

Experienced Subscribers mobile operator MTS knows that problems with access to a personal account on the site can arise suddenly.

A personal account is a well-thought-out self-service system with impressive functionality. Change the TP (tariff plan), disable paid options, control spending by day - all this is possible thanks to your personal account.

The operator does not take any money for staying in the system - everything is absolutely free. To enter the office we need only two things: a login (directly the subscriber's phone) and a password issued by the network itself after filling in some data.

Further actions will be limited to the fact that you will have to print the phone numbers and prescribe a security code. It should take no more than a minute for the phone to receive the required SMS. How it works.

Many MTS subscribers are interested in the question:“Why am I denied access, because I'm doing everything right”? Causes is a fairly broad topic and could be anything from incorrect password entry in the MTS personal account, and ending with failures in the system, which happens extremely rarely.

To simplify life, there is a function of linking a personal account to one of the existing social network accounts (VK, Odnoklassniki and others). Linking an account social network is made by pressing the button used to go to the site.

After entering the string with the password and number, the binding will be considered successful. But, here a parallel obligation arises - do not forget the password for entering the social network, because in this case a person will not be able to go anywhere.

If access to the site is denied (if passwords are entered correctly), the situation is explained by technical work on the operator's site. Do not write complaints or call the service, because the site needs maintenance.

After numerous attempts, it says that you entered the wrong password in the MTS personal account? Perhaps you really forgot it, because the robot is not mistaken in this regard.

Try changing the numbers to different ones and try to enter the cabinet based on the new data. If the problem does not go away by itself, then specialists will come to your aid, who can be contacted by phone. MTS employees will check the relevance of the data and name the reason for the denial of access to the account.

The fact is that on a smartphone, the entered data is saved by the system, and there is no need to constantly enter the office through authorization. Of course, the functionality of the application is not the same as its original (website), but here you can perform many operations.

1. find out the balance of package accruals according to the tariff
2. change the current tariff plan to a new one
3. see the services currently connected
4. communication with the help desk, replenishment of the account and others.

Do not enter your personal account “My MTS”: what to do

For half a decade, subscribers cellular network MTS have the opportunity to use such a wonderful service as a personal account "My MTS". It allows you to check, replenish your account, control and manage your personal account, as well as perform many other operations from your home computer. Of course, this is a step into the future, modern technologies in their present manifestation.

But, despite all this, sometimes there may be some problems with the service. Often, an ordinary user is not ready to fix them himself, and he needs help. We dare to guess that if you are reading this article, you may have encountered some problems. And we want to provide possible ways solutions to popular problems.

One of the most common troubles is the inability to authenticate to the MTS system. This problem is popular for residents of Yanao, Khakassia, the Urals, the Krasnodar Territory, and many other regions.

Paradoxical as it may seem, and maybe even banal, but if you can’t log in, you need to double-check the entered phone number several times. Often it is the input error that is the source of the problem.

Also, pay attention to the input keyboard. Many people enter a number blindly without looking at the screen or keyboard. And this is wrong, since the NUM keys on computer keyboard are in reverse order of the phone buttons.

Another popular problem is the situation in which the MTS Internet Assistant does not connect at all. We mean that the site does not load. Yes, subscribers from Vladikavkaz, Tyumen and the Tula region have probably encountered such a problem more than once.

Here the problem is clearly not in you, but in the operator. But speaking of an operator, we mean an Internet operator that provides you with connection services to the World Wide Web. Therefore, you need to contact your provider's support directly and find out for what reason you cannot enter the MTS assistant. Most likely, the problem will be solved in the near future.

If suddenly the problem turned out to be not from the provider, you will need to check several third-party sites for operability. If they function correctly, then the problem is on your part. Here's what to try.

• Clear your browser's cache and cookies;
• Reinstall your browser if possible;
• Try connecting in another internet browser;
• Try to connect to your personal account from another computer.

It is possible that in this case you may not succeed. Do not be upset, as there is another great way out. The MTS company has its own forum on the Internet, where real experts, moderators and ordinary users that can help you with your question.

In order to organize your precious time and the time of other forum users as much as possible, we recommend that you follow these instructions for using it.

1. Check current threads and posts, perhaps a question about a similar problem has already been raised recently.
2. Use the forum search and try to find similar topics as well as discussions.
3. If you fail in the first two paragraphs, create your own topic and describe your problem as accurately as possible.
4. Wait for user and moderator responses to your question. Most likely, in the near future the problem will be solved, and the MTS personal account will start working.

If you have completed all the steps described above, but you could not enter the application, contact MTS online support for help.

What is this code +7, how to change it, I entered my number in different ways, it says that it’s wrong, I can’t log in The application has crashed.

Before that it worked. Now do not log in or register.

How to solve all communication issues in the My MTS application

The line “Cost Control” opens a chart that clearly shows how much and on which communication services you spent money. Below is information about which numbers calls were made and SMS sent, and they are indicated in the same way as in your phone book. You can read more about all the cost control options here.

On the main screen of the application, there is a button in the form of a wallet, which will help you replenish your account without commission. Click on it and you will see the payment method selection screen:

On the main screen of the application, click on the current balance and you will be taken to the “Account and payment” page.

We are looking for the button “Connect auto payment”. If you, as the head of the family, want to keep track of the balance of the numbers of your relatives, add information in the My MTS application. On the main screen, to the left of the balance, there is a button “Add number”, for this it will be enough to indicate the number itself and the password from the Personal Account.

Now you can replenish your account with a bank card when you need it.

My MTS instead of "MTS Service"

Accordingly, with its help you can change the tariff, connect the service you need, and familiarize yourself with the costs. However, not all the functionality in “My MTSe” is still complete. For example, in the “Bonuses” section, not all rewards are available.

Let's say, I did not find the option “Zero without borders_bonus” here. However, it is still present in the stationary web interface of MTS Bonus. Keep in mind.

• manage account and tariff plan
• See the balance and consumption of packages (minutes, SMS, traffic)
• Order detailing
• Enable and disable services and options
• Manage content (subscriptions)
• Use the MTS Bonus program
• Use the “Mobile ticket” service (if you have NFC and a corresponding SIM card)
• pay bill
• And something else.

Application “My MTS”

Many MTS subscribers have already managed to evaluate the capabilities of their personal account. With the help of the self-service system, each subscriber can independently manage mobile services from a computer, laptop or other device with the ability to connect to the Internet. It is not very convenient to use the MTS personal account from a phone and tablet, in connection with which it was developed special application“My MTS”, which provides similar opportunities, but is much more convenient.

These are by no means all sections of the application. Click on the menu button located in the upper left corner.

This is not all the features of the application. As part of this review, we will tell you how to download, install and configure the My MTS application. We will also consider the capabilities of the application and its characteristic features.

As noted earlier, the functionality of the application is practically in no way inferior to the usual personal account.

What can cause a situation where the service is blocked for the sender of the MTS transfer? Sometimes there is no ATM or bank branch nearby, but you need to urgently drop a small amount of money on your phone balance. Your wife is standing at the ticket office of the station, and the money on her phone is over? Does the child come home from school? Mother is ill, and communication is extremely important for her? In such a situation, receiving a message about the blocking of the death service is similar.

The service is blocked for the sender for a long series of reasons. The first step is to check if you fall into the category of one of them:

• If the recipient is a subscriber of another operator or does not live in your region, the MTS money transfer service will not work;
• You can transfer no more than 300 rubles to another account, while 90 rubles must remain on your own account. Otherwise, the translation will fail;
• The amount that can be transferred per day is limited. Its maximum is limited to 1,500 rubles for the sender;
• The restriction also applies to the recipient. The maximum amount that can be thrown on your phone is 3,000 rubles. Other translations will not work;
• The money transfer service is not valid for all subscribers. Unfortunately, rates intended for corporate use are not intended for transfers. Clients with a tariff plan under the loud name "Super Zero" cannot implement them either.

If all the conditions are on the question “Why is the money transfer service blocked?” considered, obstacles removed, and the service still remains unavailable, you will have to take into account that any technique has its own misfires. You can also top up through the terminal.

What to do if the service is blocked for the transfer sender?

Of course, from any situation you can find a decent solution to get out. You can ask for the transfer of friends (and strangers), returning them the required amount in cash. Or use another card of another family member (company).

If the card is corporate, work with your personal subscriber card.

To eliminate the error, use the following algorithm:

1. Dial the command *112*;
2. Enter the number to which you want to transfer;
3. Specify the amount of money that you want to transfer to the subscriber in the transfer within 1-300 rubles;
4. Press the call button and wait for a message about the end of your operation;
5. If the number is a local MTS company, but the transfer was not completed, inform the technical service and wait until the technical problems are resolved. Usually it takes a little time, only 5-15 minutes.

Some people are outraged by such a number of additional conditions, but they are a means of protecting the company's customers from possible fraud. It has become very difficult to rob, and for a large sum it is completely impossible.

Some owners mobile operator MTS can receive SMS from an unfamiliar number 6996, which contains the details of an unknown payment, as well as an offer to send an SMS with text to 6996. If you have not made any online purchases using your mobile number, then, apparently, you are dealing with scammers who, using the MTS Easy Payment service, are trying to make a purchase at your expense. In this article I will tell you what the number 6996 is, what it is for, and how to disable it.

Mobile number 6996 is a special MTS service number designed to confirm passwords and make payments. When making any payments from this number, confirmation SMS is sent, and the user sends an SMS there to confirm payments.

Most often, this number works with the MTS service called "Easy Payment". This service allows you to make payments online using the "Personal Account" on the MTS website, and money is debited from both your mobile account and a bank card (if the user has linked it to making mobile payments).

The MTS operator takes a percentage (usually 5-10% of the payment amount) for transferring money through the "Easy Payment".

The Easy Payment service makes it easy to send money

Number 6996 and scammers

In recent years, number 6996 has gained notoriety, as the specifics of the Easy Payment operation allow fraudsters to massively steal money from users' mobile accounts. Therefore, it is very important to know what the number 6996 means and for what purposes it can be used. The fraudster enters the payment details, where, among other things, he indicates telephone number the person from whose mobile account it is planned to withdraw money. Then the payment is made, and an SMS from the number 6996 comes to the number of an unsuspecting person.

Then the fraudster calls an unsuspecting citizen and asks for the code for this SMS under various pretexts (data entry error, MTS employee, etc.). If a person dictates this password, then the money from his account is debited towards this purchase.

Also, the debiting of money from the user's account can be caused by the presence of a virus program on the smartphone, which can independently send SMS to the number the scammers need.

If you receive SMS from number 6996 with the message “Insufficient funds”, then, apparently, scammers want to make a purchase, the price of which is higher than the funds available on your account.

The MTS Easy Payment service is massively used by scammers

How to disable 6996

After we figured out what the number 6996 is, let's figure out now how to prevent the theft of money using the number 6996. I recommend being guided by the following:

• Never send any SMS to number 6996 if you have not made online purchases before;
• Change your password regularly Personal Account» on the MTS website (if any);
• Install a mobile antivirus on your phone (for example, AVG);
• Check your PC for virus programs (Dr.Web CureIt will help!).

To disable the "Easy Payment" service, which is usually used to debit money, do the following:

Conclusion

In this material, I have analyzed the meaning of the number 6996, and how to disable it. If you do not make purchases online using the "Easy Payment" service, I recommend that you completely disable this service, as well as untie your bank card from a mobile number - this will make it impossible to steal money from your account.

Content mailing blocking provides invaluable benefits for the user in the fight against paid information, due to which money disappears from the mobile account. You can remove the ban on MTS payments if you disable this function. But in order to carry out such a procedure, it is necessary to study in detail the instructions for removing restrictions.

What is a ban on MTS payments

This is the setting of restrictions on the receipt of paid content on mobile. So, the “Prohibition of content” option allows you to disable all kinds of paid mailings such as horoscopes, news and acquaintances that the phone user did not order, but funds are withdrawn from the account when they arrive on the phone. At the same time, this option does not allow the subscriber to send SMS and MMS messages to paid numbers that are engaged in such distribution. However, internal services and functions remain available for use.

The use of such a lock is resorted to for various reasons:

• setting restrictions on the child's mobile phone so that adult content is not available to him;
• the absence of all kinds of auto-payments for accidental connection to the entertainment portal;
• eradication of unnecessary mailing from a mobile phone;
• in addition, such a restriction is important for pensioners who may make erroneous subscriptions or payments.

Important! The service is connected completely free of charge, the payment for use is 1 ruble per day. It operates on the territory of Russia and neighboring countries.

Payment in favor of this service is not available to you MTS: what to do

This option is an excellent controller for restrictions on any connections from paid portals, it is much more convenient to use it than to independently control the account and the presence of any connections. At the same time, you can connect the service in several available ways:

• SSD command *984 # and call button;
• call to the help center by operator number 0890;
• contacting the MTS office with a passport.

If payment in favor of this service is not available for you and your region or did not work, you must use Antispam and send a malicious SMS to the complaint number 6333.