If the money is removed from the account from time to time, for what reasons is, first of all it is worth checking the connected subscriptions. It is possible that along with free subscriptions are activated and paid. Some of them are connected automatically when visiting certain sites. In addition, the operator may initially provide subscriptions for free, and a few weeks or a month will need to pay for them. Therefore, if they are not deactivated until the end of the grace period, the funds will be charged with the account.
How to find out what subscriptions are connected?
You can use information about the connected subscriptions. different ways.
- Using the USSD team - Dial the combination * 105 # and click on the challenge. In the menu that appears on the display, click "1". After it will open access to your personal account. Depending on which information you need, you should click on:
"2" - you can get information about those subscriptions that the subscriber is entitled to deactivate;
"3" - you can see the list of paid subscriptions. Information comes in the form of SMS;
"4" - you can learn about all active subscriptions, the list of which will be presented in the message test.
Information on paid and activated options can also be obtained by sending a request * 505 #, after a set to click on the call.
- Using SMS - Send a message to the number 5051, in the text of which to write Info or Info. In response, SMS will come with a complete list of paid subscriptions.
- Using a personal account - Unregistered subscribers should initially go through the registration procedure. To do this, you need to fill in a special form - specify the login to which the mobile number and password serves. To obtain it, a combination is intended. *105*00# By typing which click on the challenge.
After registration, access to the personal account will be opened, where, by going to the section of services and options, you can see all active subscriptions.
- using the portal - Skip by reference http://podpiski.megafon.ru/ and after registration and authorization you can get the necessary data.
How to disable paid subscriptions?
After information about active paid subscriptions is received, you can proceed to their disconnection by selecting one of the most acceptable ways:
- Using SMS - Send a message to the number 5051, and in the text you should write Stop. or STOP. The same text message can be added to the number from which the service connection is notified.
- Using a personal account- after entering personal AreaYou must go to the "Service Management" section where you can turn off. To do this, click on the "Disable mailing" button.
- using the portal - Skip by reference http://podpiski.megafon.ru/, after which you select the appropriate section and disable the mailing list - click on "refuse subscriptions".
- Using the call to service center - Call the number either. After connecting to the operator, voice the request to disconnect the paid subscriptions.
- by contacting the MegaFon office - Contact the manager, with yourself to have a passport.
- Using the SIM card menu - Go to the Mobile menu, select there "Megafon Pro", where you need to find the SIM card menu. Then go to the subscriptions section and find active subscriptions. After that, a message will be sent to the phone with a list of connected subscriptions and how to deactivate them.
If a certain amount of money is regularly debited from your personal account without any reason, then before you blame your operator in this operator ,. It is unlikely that the operator steals money from your balance, in the hope that you will notice. Each provider values \u200b\u200bits reputation, so no one will resort to such actions. Most likely, the reason in paid subscriptions, which you simply do not know. Subscribers of any operator may encounter a situation where some paid service was connected without their knowledge. MegaFon subscribers are not insured.
Paid subscriptions can be connected on your room with a variety of ways. For example, you could connect them quite consciously, but subsequently the need disappeared into them. Also, there are also cases when the subscription is automatically connected when visiting a dubious site. Such situations are not uncommon and to face them can any subscriber. Unfortunately, not many know how to disable subscriptions on a megaphone, as a result of which it has to overpay for useless services, and this overpayment can be quite significant. To avoid this, you need in this article. The editorial board will tell you how to do it.
- brief information
To get information about connected subscriptions and commands to disable them, type the USSD command * 505 # or send an SMS message with the text "Stop" to number 5051. To learn more about these and other ways to disable subscriptions, read the article completely.
Disable paid subscriptions on megaphone
There are several ways to disable all subscriptions on the megaphone. The following tips will be relevant regardless of which subscription you need to turn off. In any case, you will need to get acquainted with the list of connected paid services, and after that it is shutdown. We invite you to familiarize yourself with the ways below and choose the most convenient option for yourself.
- USSD command. To get a list of connected subscriptions type on your phone USSD command * 505 # . After a few seconds you will receive an SMS message in which the names of all paid services connected on your room will be indicated. Also in this SMS must be attended to disable these services. For incomprehensible reasons, sometimes a message comes only with the name of the connected services. In this case, you need to use the subscription name in order to find the command to turn it off or use one of the following methods.
- SMS command. Another way to deactivate subscriptions involves sending an SMS message to a service number. To disable paid subscriptions on the megaphone, send an SMS message with the text of the stop (without quotes) to the short number 5051. Automatic shutdown All subscriptions will not happen, but in response you will receive a message with instructions for deactivating connected paid services. In fact, the scheme is practically no different from the previous method, with the exception of efficiency. That is, if in the case of the USSD command you could not receive commands to disable subscriptions, then here you are guaranteed to get the necessary information.
- Personal Cabinet MegaFon. From our point of view, the most convenient and effective way to disable all paid services is to visit the personal Cabinet MegaFon. We did not consider it the first only because many subscribers are still bad with the Internet. In fact, the personal cabinet interface is extremely simple and understandable, while the list of features is impressive. To disable subscriptions using a personal account, in the main system menu, select "Service Management", then click on "Disable all mailing". As you can see, just a few clicks you can disable all subscriptions on the megaphone. If you are not yet registered in the self-service service, follow the link https://lk.megafon.ru/login/ and following the instructions, go through a simple authorization procedure. If you have difficulty working with a personal account, then use the recommendations given.
- MegaFon client support center. If none of the above options are not suitable, you can go proven. As you already understood, we are talking about. To call the operator dial the number 0500 or 8 800 500 05 00 . Next, follow the tips of the autoinformer and after connecting to the specialist, ask to disable unnecessary subscriptions. This method is effective, but he has one significant drawback - a big spect time. It is no secret that the waiting for a response of a customer support center can take away a lot of time. Therefore, before turning off the subscriptions on the megaphone by calling the operator, it makes sense to consider the above options. Although, if you are not confused by spending time, this method is perfect for you.
- Shop MegaFon. Someone considers the appeal to the MegaFon's communication salon in order to disable subscriptions too inconvenient solution, but some subscribers can arrange such an option, so it should be said about it. To disable all paid subscriptions in the Megaphone salon, you need to have a passport and a few minutes of free time. You will be helped by completely free in any salon MegaFon.
On this we will end this article. Now you know how to disable subscriptions on the megaphone. To further avoid connecting paid subscriptions without your knowledge, you can use the "Stop content" service. The service is free and protects against automatically connecting a particular subscription. To connect the service Dial the command: * 105 * 801 # . If in the future it will be necessary to disable the "Stop content" service, then use the * 526 * 0 command command . In addition, we recorded the process of disconnecting paid subscriptions.
Let's look at how to check the subscriptions on the megaphone. You can do this not only on the phone, but also via the Internet on the operator's website. Let us consider in detail each of the available options.
USSD teams
MegaFon checking subscriptions is performed through a standard query *105# . To get the required data, follow these steps:
As a result of the request processing, the subscriber will receive a message with the desired data. It will help to resolve the issue command * 505 #. After the query processing also comes a message with the desired result.
SMS-message
MegaFon operator allows you to request the necessary information from the phone by sending SMS to a special service number 5151 . Message text " Info " or " Info "For those who prefer Latin.
In the resulting response SMS, the subscriber will see its mobile subscriptions for which the fee is charged.
Personal Cabinet on MegaFon and Subscription Portal
You can learn the connected subscriptions in the personal account on the operator's website.
To find out the paid subscription, the user must use the special portal from the megaphone http://moy-m-portal.ru/, but you can open it only from the phone using mobile traffic to connect to the Internet. IN full version Web browser pages are not provided with the necessary information. On the page, you can disable all active subscriptions or, on the contrary, connect if necessary.
Call to the operator and autoinformer
If the previous ways did not suit the subscriber, you can call and receive data from the autoinformer or company specialist. Let's figure out how to check the subscriptions in the megaphone by calling the operator.
- On the room 0505 The subscriber can learn detailed information Without the need to wait for the connection with the operator. After the connection, you must go to the first partition, and then select the second item "Connected Services". If necessary, you can request details for any subscription.
- By number 0500 You can connect with a specialist. Then you can inform the operator the data of the SIM card holder and wait for his answer. The minus of this option is that a specialist's response can be waited for a long time, since they are usually very loaded and accept calls in order of odds.
Calls to both numbers are not charged and only available from the Operator SIM card.
Visiting Megaphone Office
All subscription data will be provided to the user in the customer service office. To do this, it is enough to come to the point of sale MegaFon and present a passport. Information is provided only by the SIM card holder.
In addition to the necessary data, the manager can advise the subscriber on cost optimization issues or offer a new favorable service. Where is the nearest office can be clarified on the site
Mobile subscriptions are not automatically connected. Their connection occurs by sending an SMS message, a short command set, as well as when traveling on third-party sites.
You can connect a subscription by inattention, for example # 558 * - To learn about the rest. And there is a number # 588 * - this is an instant connection service and the money is immediately removed. Anyone can just forget and score all 558 - 588
Since the operator provides a large number of services, options and tariffs, the number used to control the commands is very large. In this regard, the commands may have a similar set. All major short commands, including * 558 #, are presented on the MegaFon website. Before a set of short team, we recommend checking its correctness.
How to check connected subscriptions on megaphone
There are four ways that help to find out about the presence of paid services:
- using the phone;
- using the Internet;
- sending an SMS message;
- through a special USSD command.
First method (via phone):
You must make a call to the short number 0505 and perform the directions of the operator. Enter the number 1 to get data on the map, then number 2, in order to go to the service menu.
Attention! Trying not to miss a word, listen to the operator and follow the instructions.
Method number two (using the Internet):
Use the following two ways:
- Go to "Personal Account". If you enter the first time, you will be registered. After a small registration, you will receive the code on mobile phone. Next, go to the "Services" tab, where all activated services, their functions and cost are located.
- Complete registration on a special site: https://podpiski.megafon.ru/, where, after the login, you can learn about your pay services.
Third way (sending an SMS message):
Send a message with the word Info (Info) to a short number 5051. After sending, an SMS message comes with all the necessary information.
Fourth way (via USSD command):
You can use three methods:
1. Dial the code * 105 #. In order to go to "Personal Account, in the window that opens, enter the number" 1 "," and the number "4" to be in the "Services" section. To get you information you need, select the figure from this list:
- "4" - SMS call, which shows: All subscription and service connected to the SIM card.
- "2" - shows only those services that the subscriber can turn off
- "3" - paid services. All information comes in SMS.
2. Enter the * 505 # command. It informs about the connected services on a fee.
3. Using the * 583 # set, you can check and disable mobile subscriptions if necessary.
How to disable subscriptions
Disconnecting services is carried out by several methods:
- in the Internet;
- via SMS message;
- using USSD request;
- via the SIM card menu.
Disconnection method number one (via the Internet):
There are two options for disconnection via the Internet:
- In the "Personal Account", on the MegaFon website, there is a "Services and Options" menu with a list of connected services. Near each service is the deactivation button.
- Go to the site https://podpiski.megafon.ru/. To disable the services click on "refuse to subscribe".
A second way to disable paid services (using an SMS message):
Send an SMS message to a short number 5051 containing the STOP text (STOP) in order to obtain a list of paid services and disconnecting instructions.
Disconnection method number three (USSD request):
Entering the code * 505 #, you will receive a list of active pay services and disconnection instructions.
Using the * 583 # set, you can check and disable mobile subscriptions if necessary.
Through your SIM card menu:
Open the phone options to go to "SIM Tools" or "Megaphone Pro"
Please note that the lack of this menu indicates an outdated SIM card.
In this menu, go to the MegaFon tab, then in the "Services" tab. In the "Subscription" section, select "Activated on the SIM card". You will receive an SMS message with a list of paid services and the removal method.
How to protect yourself from paid services?
To protect against the installation of paid subscriptions, the "Stop content" feature is provided in the megaphone. To enable this feature, use the following methods:
- Enter the code * 105 * 801 #. After a successful attempt, a notification will appear.
- You can still activate through the "Personal Account", on the website of the MegaFon, in the "Services" menu.
- Contact megaphone employees in the salons of the company.
You can disable this feature using the * 526 * 0 # code. A disconnection notification will come to CMS.
SMS messages from megaphone with sentences connect subscription
When you write SMS or a message and immediately pops up with a connection with any of the services, with the options for choosing "OK and Cancel" at the keyboard level - that is, anyone may not accidentally click on OK and connect the subscription without even realizing about it.
Such messages come as part of the Kaleidoscope service. If necessary, you can disable them in one of the following ways:
- Using a free command dialing * 808 * 0 # Challenge;
- By sending SMS to number 5038 with the text of the stop, stop, OFF;
- In the MegaFonPro application - "Settings" - "Broadcast" - "Turn off").
Can I return the money
If you suddenly found out that for some time they paid for the service connected without your knowledge, you can try to return the money. Get back the whole amount is hardly hard, but it's worth trying. To do this, you need to go to the office or the salon-store of your operator and write a claim. There is no standard form for such an application, as well as special tricks. Just describe why you think that the service turned out without your knowledge.
Most mobile operators Provide their subscribers with various paid functions and subscriptions. Quite often they can enter starter pack or a promotional tariff. Usually subscription fee For their use, it is not necessary to pay only during the initial period.
Does not lag behind such a trend and megaphone. Initially, you do not need to pay for subscriptions (from two weeks to a month). After that, the board will be written off automatically. The company provides a huge number of ways to check subscriptions. This article outlines all ways to check and disable subscriptions on the megaphone.
How to check the subscriptions on the megaphone
Before disconnecting the subscriptions, it is worth find out what time they work and their cost. This can be done using such ways:
- Send ussd request.
- Send SMS.
- Through the Internet.
- Thanks to the help of telecom operators.
So, we will deal with all ways in more detail.
USSD query
You need to call the number *105# . A special menu will be displayed on the screen. Dial the digit 1 , and then 4 . So you will be taken to the section with options in. In order to check which functions and subscriptions are activated, press the digit 4 . After that, you will come SMS with the desired list. To see which of them can be deactivated, click 2 . To check the board subscriptions on the megaphone, click 3 .
You can additionally use a combination *505# .
Thanks to sending text messages
To test subscriptions on a megaphone with SMS, send a text message to the number 5051 . It should be written in it Info , Cyrillic or Latin.
With the help of internet
You need to log in to your personal account on the official web page of MegaFon. To do this, you need to register, with the help of the number *105*00# Get a password, enter account, personal account and go to a tab with functions. In the window that opens, you can check the number subscriptions. Here you can deactivate them. Perfect for these purposes and website http://podpiski.megafon.ru..
Check subscriptions on megaphone from the phone
Unlike the previous ones, this method will take a lot of time. Team to check subscriptions on megaphone - 0505 . You need to make a call to this number, enter a number 1 , then number 2 , and take advantage of the robot prompts.
Ways to disable paid subscriptions
There are quite a variety of ways to deactivate paid subscriptions. In fact, this process is strongly similar to the process of their verification, which was described above.
Disable subscriptions via the Internet in this way:
On the official web page you need to log in to your personal account, in a tab with functions. How to do it, you can read above. In order to deactivate any service, you must click on the appropriate key opposite it. The aforementioned website http://podpiski.megafon.ru is suitable for disable options. Just go to the "Refuse subscription" section.
If there is no access to the network, you can use this method:
You just need to send SMS with the word STOP written by Cyrillic or Latin 5051 . After that, you will come a message in which all paid services and information will be indicated that will allow them to disable. You can send a text message with the same content to the phone from which SMS came, confirming the activation of the desired service.
Next way - send a USSD request to a specific number. Learn what service combination You need to disable a specific subscription. You can typing command on the phone. *505# . This method is very similar to the previous one.
Via SIM card
Most SIM cards manufactured recently have a menu. To find it, you need to go to the phone menu and open MegaFon Pro or "SIM Tools". If you do not find these names, you need to replace the SIM card to a newer megaphone in the communication salon. If such items are found, go to the Card menu, then in the Services section in the Megaphone tab, open an item with subscriptions and log in to the SIM card connected on the SIM card. After a short time, you will come SMS, which will contain information about subscriptions and deactivation methods.
In the office
To come to the corporate office campaign and seek help from MegaFon employees. Those without problems will turn off the necessary subscriptions.
Call the operator manager
Make a phone call 0500 . The operator will quickly solve the problem.
How to prohibit receiving paid subscriptions
To do this, you need to activate the "Stop Content" service. It is important to know that it works exclusively in the Moscow region. Regarding other regions it is worth learn on the official website of the MegaFon or the company's employees.
Connect the STOP-content service:
- Through your personal account.
- By calling calls by number *105*801# .
- Asking MegaFon store staff.
How to activate the necessary subscriptions. Option "Mobile Subscriptions"
If necessary, customers can activate the Mobile Subscription feature. With it, you can find out important news in various fields. To do this, you just need to specify the necessary subscriptions, and then confirm.
Activate this option is given possible:
- Through your personal account.
- Use the SIM card menu.
- Through a mobile application.
- Send SMS. on the room 5051 .
- Call on the room * 505 # digit # in which the "digit" is the number of the necessary subject.
News will come from 9 hours to 21 in text messages, MMS or in the application for smartphones. The function is not free. The cost is calculated based on the chosen topics. The price for connecting is included in the subscription fee.
You can disable the function:
- Using a personal account.
- Use the SIM card menu.
- Through a mobile application.
- Send SMS to a short number 5051 with the word STOP **, in which ** - the number of the news theme.
- Enter the phone * 505 # 0 # XX # in which the XX is the topic number.
Have questions? Write them in the comments!
