Imagine the situation: you are bored and you decide to log into your account on a popular social network In contact with.
As usual, enter your email address, password into the appropriate lines ...
But for some reason, the login to the page is not carried out.
What could be the problem here?
Usually, there can be a large number of reasons why you cannot enter your Vkontakte page.
Therefore, you need to familiarize yourself with all versions before you decide to raise a panic and register another page on the social network.
Main reasons
Read also:How to delete all posts on the Vkontakte wall at once - Five ways
- Forgotten your password or mistyped it when you entered it;
- Your email address is out of your head or you misspelled it;
- Your PC has caught a virus that blocks visiting your Vkontakte page;
- Your account has been hacked.
- Technical work on the VK website
The bulk of Internet users have not only accounts in, but also email, and sometimes several.
Naturally, there may be differences in passwords.
And, as it usually happens, because of their carelessness, people not only don’t remember, they even forget to write out their creative long password somewhere!
What to do if you forgot your password?
Usually everything is very easy here: directly in the social network itself there is a line that is called forgot the password
If someone has no idea where this user help is located, then check out the following action plan:
- Click on this link -> In the tab that appears (Login, Email or Phone), write either Login, or your Email, or phone number -> Then Vkontakte will send a password to your email.
Therefore, if you forgot your password, they quickly send it to your email address, or ask you to answer a security question.
They can also send a non-permanent phone number to your phone number, which you can change when you go to your profile.
In order not to fall into a similar situation again, when you still enter your account, write down your new password in your diary!
Wrong mail address
Read also:
If you still can’t access your Vkontakte page, then another reason is your wrong address.
Provided that you forgot the mail address indicated at the very beginning of your Vkontakte registration, then you will need to proceed similarly to the action plan with a forgotten password.
Also open the main page, click on the link Forgot your password or can't login? then - according to the plan described above and in Vkontakte itself.
Date and time on PC
Read also:6 Ways: How to download video from VKontakte (VK) to your phone
If you can’t log in to Vkontakte and “Unable to establish a secure connection”, “Security problem” or “Unable to verify the certificate” is displayed, look at the date and time on the PC - maybe it’s not even the correct year?
Click where the time is shown, or go to settings.
If the data is not correct, correct it, click OK and try to enter VK again.
If the date on the PC goes astray often, it is worth changing the battery on the motherboard. It doesn't cost a lot of money.
Other browser
Read also:How to register in the social network VK (VK) without a phone number? The answer is in our article!
A web browser is a program that is used to open pages on the web.
Its other names are browser or viewer.
For example, you are currently using the Chrome browser. Perhaps the snag is in it.
If there is another web browser on the PC, try to enter the page through it.
If no other browser is available, download and install it.
Alternatively, try Firefox.
Virus on the device
Read also:TOP 15 Best Free Antivirus for Windows | Ranking 2019
It is also possible the presence of a virus - usually it is the instigator of all problems that are associated with the PC.
The best option to get rid of a virus is to download an antivirus utility to your PC.
It doesn’t matter what it will be: popular or another program.
They have the same meaning - the utility must be the latest version, and the databases on it must be constantly updated! What is it for?
The point is that constantly hackers are developing new types of viruses, with which the utilities most likely did not meet before.
It turns out that if your anti-virus database is outdated (that is, it has not been updated for a long time), then there is a chance to “pick up” a virus on your PC.
Antivirus may not detect a virus
The problem is based on the fact that, once again examining the PC with an anti-virus utility, it simply will not be able to see a new virus created recently.
For this reason, this virus will be in your device, in your operating system, slowing down your computer over time, interrupting its functionality, and so on.
What to do in this situation?
Of course, constantly refresh the antivirus database!
Almost every antivirus program has this service.
The only requirement is, if possible, unlimited access to the network so that the databases can be updated mechanically, without your participation, and protect your PC.
The same can be said about viruses that block access to your Vkontakte account: there are a large number of these viruses on the Internet and it will not be difficult to pick them up!
Where is it possible to pick up a virus that will block access to the Vkontakte page?
What to do if you downloaded a utility whose name contains something related to Vkontakte and picked up a virus?
Naturally, simply uninstalling the program is unlikely to be effective!
This is where the antivirus comes to the rescue - urgently conduct a comprehensive examination of your PC.
If you do not have an antivirus program, and the performance of your PC has already been significantly impaired? In this situation, you can do two things:
- Go for help to specialists or to those who know how to remove viruses from a PC;
- Try to get rid of the virus yourself.
So, with the first point, everything is very clear - you are just trying to find a professional in your field in all possible ways.
But how to get rid of the virus that blocks access to Vkontakte yourself?
Try to use .
Redirect to another site
Read also:How to make a bot in VK (VK) in a group: The easy way | 2019
A well-known method that blocks access not only to the social network Vkontakte, but also to some other sites.
It manifests itself either in a redirect to a site that looks like Vkontakte, or in the appearance of a 404 error.
It's probably in the host file.
How to fix?
Please note: the final line in this document should be the line: 127.0.0.1 localhost.
Everything written additionally in this file must be deleted, this is the virus itself.
People often ask: what to do if there are several hosts files in the "etc" folder? Let's figure it out.
The screenshot shows the situation in which there are several “hosts” files on the PC. Which of them exactly needs to be rid of the virus?
When using a browser edit txt file.
When using Internet Explorer or web browsers, you need to correct a file that does not have an extension.
And if you use different web browsers every day, then it is advisable to fix both files.
To understand, consider two screenshots, the first one is with a redirect, the second one is how it should be.
To summarize: you should get rid of all unnecessary information, in addition to what should be originally in the "hosts" file.
After these actions, a window may pop up in which it will be written about the impossibility of creating a file.
What then to do?
Operating system notification that a file cannot be saved
In this situation, start Notepad by clicking the icon "Run as administrator"- then you will be able to correct the file and save it.
Start -> Notepad -> Run as Administrator
I can’t enter Vkontakte and after all these manipulations, what should I do now?
Try restarting your PC and try again.
You can't log in to VKontakte (VK)? Don't know what the problem is and how to solve it? Then let's look at the main difficulties and how to resolve them. Such a problem can appear at any stage of authorization on VKontakte. Most often, it appears after the password is entered. As a result, a message pops up that the user entered the wrong username or password. This may be due to the fact that you really forgot your username or password, or because the page was hacked. An equally popular option is a failure in the social network itself. And no matter what data you try to enter, VKontakte will not allow you to enter the site. So, if the page is constantly updated, certain buttons are not pressed, this is a failure of the system itself. Next, we will tell you more about all the possible options and what can be done.
If the user does not have the opportunity to access his page on the social network, there may be several reasons for this phenomenon:
- Hacking the page, as a result of which the password or login was changed by attackers;
- The user has forgotten their username or password, or both;
- System failure of the VKontakte site itself;
- The service blocked the visitor for gross violations of the rules for using the social network.
Naturally, there may be other reasons. But the options listed above are the most common.
Of course, the options for correcting the causes that caused the problem depend on the problem. Consider the main ways to get rid of the problem:
Login recovery (username)
This problem is considered the most common. You can solve it yourself without contacting the Social Network Support Service. Here you need to follow several steps. To get started, try to go to Contact from the device from which you constantly performed authorization. If there is access from the equipment, then the problem is not in the social network, but in your account.
You can also change your account password. But there is one caveat - to enter a new password, you must remember the old one. So, such a method is inappropriate. Although it will help in a situation where you forgot your login. If you are on your page, go to the "Settings" section. Here you will see a page with account information. The information we need is located in the "General" tab. Scrolling down the page that opens in front of you, you will see the fields "E-mail", "Phone number". Here is your contact information, although some letters, numbers are closed with an asterisk. Still, the first and last characters can give a hint or remind you of the contacts specified during registration.
Remember, to enter a web resource, you must enter either a phone number or an email address. If you could not remember your login, then you should proceed to password recovery.
Password recovery
In order to recover a password that has been forgotten, lost, there is a separate service. Let's see how to use it.
So, at the bottom of the main window there is a link "Forgot your password and can't log in?". You should click on it. An additional window will pop up. In it, you must enter the phone number specified during registration. After entering, click the "Continue" button. A page will open where you need to drive in the recovery code, which will be sent to the phone number as SMS.
It should be entered as quickly as possible, since it has a certain period of validity. Click the "Continue" button. If the code was entered correctly, a new form will open to enter a new password, if not, there will be a new attempt. You must save the new password on the site and log in.
Things will be much more difficult if you do not remember which number the page is linked to, or if it is not linked to it at all. In this situation, after clicking on the password recovery request, on the page that has been updated, you should click on the link "My page is not tied to a phone number." As a result, a page should open where you need to enter the information that you used to enter the social network. After entering the email address, click Next.
You need to enter a pop-up code to verify that you are a real person. On the next page of the VKontakte website, indicate the last name that was indicated in your account. After that, click "Next". As a result, a page will appear, and on it a question or is it your account, access to which you want to restore. If you click "Yes", a link to reset your password will be sent to your email address. Follow the link that was sent to you and enter a new password. After that, you should log in again by entering your email address and a new password.
Missing data recovery
If you have practically no data, you do not use your phone number to which the account is linked, then it will be very difficult for you to restore access. But worth a try.
By going to the page where the authorization form pops up. Click "Forgot password". After such actions, a window opens where you need to enter information for recovery. At the bottom of the page, you should follow the link, which is intended to be used when the user has lost access to the device.
We find the people search bar, it is located at the top of the site. Enter your first and last name. Copy the link to your account in the appropriate field. The link must be entered in full. We press "Next".
In the window that opens, write down all the information you know about the account. Next, send a request to the Support Service. It is viewed by real people, so it is worth convincing them that you are the real owner of this or that page. After you clicked "Submit Application", you should provide an email address to contact you. As soon as possible, you will receive a response from the site administration to the email address.
Malicious content
Very common culprits for restricting access to the site are malware, viruses. In this situation, even if the login and password were entered correctly, nothing will happen. Or a page similar to the VKontakte website will open, where it will be indicated that we are obliged to send SMS to the number XXXX. The money will be debited from you and after that access will be restored. Most often, this is a sign of a virus in the browser. In order to get rid of it, you should run a computer scan using a special antivirus program.
There are situations when in certain situations even powerful antivirus programs are not able to find a threat. As a result, you need to reinstall the browser. And if it's in him, then the VKontakte input should be normal.
— Additional measures
There are situations when the problems are non-standard. So do the following:
1. Disconnect and reconnect your computer to the network;
2. Turn on the feature that will show hidden files. After that, open C:Windowssystem32driversetc, find the "Hosts" document, open it, delete all lines in Notepad where there is a mention of the social network and save the file.
If it does not help, then open Start-> Run-> write cmd and press Enter -> in the window that appears, write route delete vkontakte.ru and route delete vk.ru and route delete vk.com. This will remove the entries in your computer's routing table for the three variants of the Vkontakte site name and the address will be requested from the server.
If you cannot access VKontakte from a device from which you have not previously accessed the social network, most likely the site is blocked on it. And it is impossible to bypass such blocking, since it is carried out from the administrator's computer.
If this article helped you, please write in the comments about it. Also, if there are problems and something did not work out, write, I will try to help.
How many people are faced with the fact that they "do not get in touch." Either he writes an error, then he doesn’t want to enter in his favorite browser.
Almost always the problem is with you. Let's try to figure it out, in each case ...
What to do if the contact does not come?
You are prompted to send SMS...
If they write that only in this case you will be able to go to the site "in contact", in no case be fooled by this and do not send anything! Do not fall for deception, otherwise you will lose your money, and you will not get in touch. Such an offer with SMS definitely means that you have picked up a virus. Don't worry, it's very easy to fix. Follow instructions.
- Open the C drive, then the "WINDOWS" folder, find "system32" there, then "drivers", there "etc" and finally what we need is "hosts".
- Now look at this "hosts" file. If the file does not open, right-click on it and select "open with". Find "notepad" and use it to open it.
- It doesn't matter what icons we see there, it is important to find and delete the lines with the inscriptions "vkontakte.ru" or "durov.ru" there. And then do not forget to save the changes in the file.
- If the "hosts" file still does not open for you, do not worry anyway. It happens that a virus blocks its opening. We'll deal with that too. Click "start" and select the option "restart your computer" there. When the computer boots, press F8. From all the inscriptions that appear, click on "safe mode". When the computer has booted up, follow the first three steps of our instructions. Then restart the computer again.
It also happens that people just delete the "hosts" file, restart the computer, and after that they get into contact normally.
What to do if it doesn't get in touch after fixing or deleting "hosts"...
It must be some other virus. Let's try to deal with them. We go to the "start", there we click on the search, select "files and folders", then "my computer". We need to find "vkontakte.exe" and "svc.exe", so we enter these names in turn in the search column, and then simply delete these files when our computer finds them. Don't forget to restart your computer.
In general, it would be good to check your computer for viruses if you have an anti-virus program. If not, then be sure to install it. After all, your computer constantly needs protection, not only in order to get in touch without problems.
Why does not get in touch - choose a browser
Oddly enough, but it often happens that through the opera one does not get into contact in any way. Either the nickname asks another to enter, then it gives some kind of error. Why it does not get in touch through the mozilla is also incomprehensible to users. It might be in the settings. See if the browser is asking permission to open a particular site. You can download google chrome browser. If this is the case, then you will definitely get in touch with him.
Writes that the server will not find and does not contact
The reason may be in the remote server, that is, not with you. It could be technical work. which are held on the site. Then all your friends at this time will also have problems with getting in touch. It is worth waiting for a while, an hour or two.
Another reason is that you simply do not have an internet connection. Check everything carefully.
Why is it not getting in touch with me - just in case, check the following points:
- Do you have an internet connection. Go to any other site and see if it loads.
- If you are not at home, find out if access to the site "in contact" is allowed in this organization. Often in schools, institutes, at work, access to social networks is prohibited.
- You may have been blocked by the site administrators for sending spam, frequent name changes, or something else, although this is extremely rare. But if this has already happened, wait a day or two, then try to log in again.
We have analyzed the most common options for why it may not get in touch. We hope that this information will help you. Good luck!
The day has come when you, as usual, decided to go to your favorite social network, but here it just doesn’t work out.
And you don't understand why this is happening. Well, let's solve this problem together.
First, answer the question, what happens when you try to access vk.com?
Fast moving to the desired answer:
Vkontakte website (vk.com) not loading?
There are several explanations for this:
The login and password from VKontakte do not fit?
The answer to the question and the solution is very simple!
To get started, make sure you enter your username and password correctly:
- Make sure you enter your password in the correct language, for example, you enter a password using Russian letters, and you have it in the English keyboard layout;
- Make sure the "caps lock" light is off. on the keyboard, otherwise there will be an erroneous password entry;
Username and password still not correct? Then an attacker most likely stole your password and changed it. But you can restore access to your page back, if the page is registered to your phone number, which you have at hand.
Restoring access to the VKontakte page
Click on the link "Forgot your password?", enter your phone number to which the page is registered (or e-mail, or login), click "next". You will be asked to enter the characters from the image (captcha) and then confirm if this page is yours
After that, a code will come to your phone number that you need to enter in the proposed form, and click "change password".
Well, after that, just come up with a new password.
After that, you will be able to enter VKontakte again, with the same login, but with a new password that you came up with.
To avoid mistakes, you will also receive another SMS on your phone, in which you will be reminded of the information you entered so that you do not forget or lose it.
Are they asked to send SMS when you go to the VKontakte page?
Everything seems to be as usual, but you are required to send SMS for money.
You think that Pavel Durov, the creator of the VKontakte network, is to blame, and that the day has come when you have to pay for it, or there are some technical problems and you need to send SMS to make everything work. But this is absolutely not true!
Very often people think that their VKontakte page is blocked, or there are simply problems with the vk.com site itself and it does not work, but this is absolutely not the case! To check this, just go to your VKontakte page from your friend's computer and you will make sure that everything is in order with it.
And this means that your page is not blocked. What then happens, why does not go to the site vk.com? The answer is simple - a virus or a Trojan has got on your computer, which blocks access to the site and requires you to send paid SMS in return.
Such messages can look very believable. and as if on behalf of the VKontakte administration, but this is not so.
Remember once and for all, the aforementioned social network never requires money from you to access your page.
One of the ways to infect your computer or gain access to your page is to send you a link in an email on behalf of your VKontakte friend, whose page has already been hacked, or whose computer is already charged. You follow it, do some actions, and the next day you cannot get in touch.
Think before you click on such links. Most often, messages with such links can make you suspicious. For example, you have never communicated with this person (and do not remember when he became your friend), and then once, a message comes from him “Hi. How are you? Follow this link, there is something interesting written about you)))”. In no case do not fall for such tricks on the part of scammers.
A file similar to vkontakte.exe could get on your computer, which automatically opens a window resembling the VKontakte site, but this is a fake page, that is, not a real one, very similar to it, where various errors appear when you want to view your page.
Do not send the SMS that you are asked to send.
This will not give you access, but after one SMS they will require a second, then a third, and so on. At the same time, tidy sums will be constantly debited from your mobile phone account. And you can also infect your mobile phone in addition.
How to solve the problem?
- Firstly, install an antivirus. If you have it installed, then update it. Perhaps its anti-virus databases are outdated long ago, and for this reason it did not protect your computer from a hacker attack.
- Secondly, search using the search on your computer for the vkontakte.exe program. If found, delete immediately.
- Thirdly, edit the host file on your computer, which may have been modified by a virus. We will dwell on this point in more detail, since in most cases this is the reason.
How to find and edit the host file?
Go to C:\Windows\System32\drivers\etc . This means go to the C drive, then to the Windows folder, then to System32, drivers, and finally to the etc folder.
In order not to get to the etc folder for a long time, as described above, you can simply enter C:\Windows\System32\drivers\etc in the address bar of the explorer and you will be taken to the desired folder.
There is a hosts file there. Open it with the standard Notepad program.
Delete everything from there, except for this line:127.0.0.1 localhost
and save the file.
Can't save hosts file?
If you cannot save the hosts file - you are denied access, then right-click on the hosts file, select "Properties", then "Security", then click "Edit" and select users,
(click on the image to enlarge and view it)
put all the birds and click "Apply".
After that, you can edit and save the hosts file. But when you edit this file and save it, then return the permissions to us the place. This is important for security.
How to prevent such problems in the future?
1) Use antiviruses with constantly up-to-date (fresh) databases of viruses and Trojans;
2) Before entering username and password from the VKontakte page, make sure that you have the exact vk.com address in your browser.
Due to your carelessness, you can give your password to an attacker by simply entering it on a page very similar to a contact, with a difference in the address of only one character, for example 1vk.com;
3) Create a complex password for the VK page and e-mail. Use not only letters or numbers, but alternate them, and also use large and small letters, also alternating them.
If you are currently using a simple password, but immediately go to the page settings and change it to a more complex one.
This will protect you from guessing programs. Don't wait to be hacked and I will spam on your behalf;
4) Do not download suspicious programs or add-ons for contact, which, according to the creators, wind up friends, likes and votes;
5) Do not open suspicious emails that you receive by e-mail and do not follow suspicious links in VKontakte messages, even if it is from a person who is your friend (but with whom you have not communicated before).
Remember that scammers are on the alert and find new ways to make money on you. Be vigilant and good luck to you.
VK was blocked in Ukraine: how to bypass the blocking
In May 2017, the President of the country signed a decree on blocking Yandex, Vkontakte and other Russian social networks and major resources in the country.
Now all you have to do is use a VPN, or simply any browser extensions that use a proxy.
To access blocked sites from your computer, you will need to install one of the following extensions:
- friGate is recommended.
- Save traffic from Google(no longer working)
To bypass phone blocking, download and install any of the following applications on it:
- Opera VPN (stopped working);
- Opera Mobile (stopped working);
- Tunnelbear
- Zenmate
- Alternatives (paid and free)
User Andrey sent us a message in which he says that he encountered an error in VK. When authorizing on the main page, Andrey receives a warning with the inscription “Unable to pass authorization through a secure connection. Most often this happens when your computer is set to the wrong current date and time. Please check your system date and time settings and restart your browser." Accordingly, the page cannot be accessed. The question is what to do?
The error itself:
Most likely, this is a virus or a trojan that prevents you from getting to your page. But for starters, it’s still worth trying to restart the browser (or even better, try to log in in another browser), as well as synchronize the time with the network: you need to click on the clock, after which a window will appear. In the window, select the tab "Internet Time" - "Change settings". Here, check the box next to "Synchronize with an Internet time server", select the server and click the "Update now" button.
If restarting the browser and synchronizing the time does not help, then it's definitely a virus or trojan. What to do in this case? First of all, update your anti-virus databases and scan your system for malicious files. If the antivirus finds such files or programs and deletes them, great, but this is unlikely to solve the problem, since the malicious file has time to make changes to the system, namely, to the hosts file.
To check the contents of the hosts file, open it with notepad - the file is located at C:\windows\system32\drivers\etc\ (it is a hidden document - you need to make all files visible first). If you see entries like ip in the hosts file - the VKontakte address after localhost, feel free to delete them. The fact is that when you enter VK, a redirect occurs to another site (possibly malicious), which has nothing to do with the social network.
Be sure to save the file afterwards. If it does not save, then it needs to be opened as an administrator, as shown below:
If you do not want to edit the hosts file, there is an easier way - the Dr. web cure. Download it from the official site (it is distributed completely free of charge) and run it. The utility itself checks the hosts file for additional entries, and if there are any, it will ask you if it needs to be restored to its normal state. You agree. At the same time, the utility can find other malicious files.
If these methods helped you, we would be grateful if you let us know in the comments.
