Unfortunately, there are flaws in games: brakes, low FPS, crashes, freezes, bugs and other minor and not so much errors. Often, problems begin even before the start of the game, when it is not installed, downloaded or even downloaded. And the computer itself sometimes freaks out, and then in Hard Reset instead of a picture there is a black screen, control does not work, sound is not heard or anything else.
What to do first
- Download and run the world famous CCleaner (download by direct link) is a program that cleans your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
- Update all drivers in the system using the program Driver Updater (download via direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
- Install Advanced System Optimizer (download via direct link) and enable game mode in it, which will terminate useless background processes during the launch of games and increase the performance in the game.
System Requirements Hard Reset
The second thing to do if you have any problems with Hard Reset is to check the system requirements. In an amicable way, you need to do this even before buying, so as not to regret the money spent.
Minimum system requirements for Hard Reset:
Windows XP, Processor: Intel Pentium 4, 2 Gb RAM, 4 Gb HDD, nVidia GeForce 8800 Video memory: 512 Mb
Every gamer should at least understand a little about the components, know why a video card, processor and other things are needed system unit.
Files, drivers and libraries
Almost every device in a computer requires a set of special software. These are drivers, libraries, and other files that make your computer work properly.
It's worth starting with the drivers for the video card. Modern graphics cards are made by only two major companies - Nvidia and AMD. Having found out which product is spinning coolers in the system unit, we go to the official website and download the package of fresh drivers:
A prerequisite for the successful functioning of Hard Reset is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to download easily and quickly latest versions drivers and install them with one click:
If Hard Reset does not start, we recommend that you try to disable your antivirus or put the game in the antivirus exceptions, and also check the system requirements again and if something from your assembly does not match, then, if possible, improve your PC by purchasing more powerful components ...
Hard Reset has black screen, white screen, color screen. Decision
Problems with screens of different colors can be roughly divided into 2 categories.
First, they are often associated with the use of two video cards at once. For example, if your motherboard has a built-in video card, but you are playing on a discrete one, then Hard Reset can be launched for the first time on the built-in one, and you will not see the game itself, because the monitor is connected to a discrete video card.
Secondly, color screens are in case of problems with displaying images on the screen. This can happen for a variety of reasons. For example, Hard Reset cannot work through an outdated driver or does not support a video card. Also, a black / white screen may appear when running at resolutions that are not supported by the game.
Hard Reset crashes. At a certain or random moment. Decision
You play to yourself, play and then - bam! - everything goes out, and now you have a desktop in front of you without any hint of a game. Why it happens? To solve the problem, it is worth trying to figure out what kind of problem the problem is.
If the crash occurs at a random moment in time without any regularity, then with a probability of 99% we can say that this is a mistake of the game itself. In this case, fixing something is very difficult, and it is best to just put the Hard Reset aside and wait for the patch.
However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a failure.
However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a failure. In addition, you can download the Hard Reset save and bypass the place of departure.
Hard Reset freezes. The picture freezes. Decision
The situation is about the same as with crashes: many freezes are directly related to the game itself, or rather to a developer's error when creating it. However, often a frozen picture can become a starting point for investigating the deplorable state of a video card or processor.
So if the picture in Hard Reset freezes, then use programs to display statistics on the loading of components. Perhaps your video card has already exhausted its working resource a long time ago, or is the processor heating to dangerous temperatures?
The easiest way to check the load and temperatures for the graphics card and processors is in MSI Afterburner. If you wish, you can even display these and many other parameters over the Hard Reset image.
What temperatures are dangerous? Processors and graphics cards have different operating temperatures. For video cards, they are usually 60-80 degrees Celsius. Processors have a little lower - 40-70 degrees. If the processor temperature is higher, then you should check the state of the thermal paste. It may have already dried out and needs to be replaced.
If the video card is warming up, then you should use the driver or the official utility from the manufacturer. It is necessary to increase the number of turns of the coolers and check if the operating temperature drops.
Hard Reset crashes. Low FPS. Frame rate drawdowns. Decision
With lags and low frame rates in Hard Reset, the first step is to lower the graphics settings. Of course, there are a lot of them, so before you reduce everything in a row, you should find out exactly how certain settings affect performance.
Screen resolution... In short, this is the number of points from which the picture of the game is formed. The higher the resolution, the higher the load on the video card. However, the increase in load is insignificant, so you should only lower the screen resolution as a last resort, when everything else no longer helps.
Texture quality... Typically, this parameter determines the resolution of the texture files. The texture quality should be reduced if the video card has a small amount of video memory (less than 4 GB) or if a very old one is used hDD, the spindle speed is less than 7200.
Model quality (sometimes just detailing). This setting determines which set of 3D models will be used in the game. The higher the quality, the more polygons. Accordingly, high-poly models require more processing power of the video card (not to be confused with the amount of video memory!), Which means that this parameter should be reduced on video cards with a low core or memory frequency.
Shadows... They are implemented in different ways. In some games, shadows are created dynamically, that is, they are rendered in real time every second of the game. Such dynamic shadows load both the processor and the video card. For optimization purposes, developers often abandon full-fledged rendering and add pre-render shadows to the game. They are static, because in fact they are just textures overlaid on top of the main textures, which means they load memory, and not the video card core.
Often, developers add additional settings related to shadows:
- Shadow Resolution - Determines how detailed the shadow cast by the object will be. If there are dynamic shadows in the game, it loads the video card core, and if a previously created render is used, it "eats" the video memory.
- Soft Shadows - smoothing out unevenness on the shadows themselves, usually this option is given together with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.
Smoothing... It allows you to get rid of ugly corners at the edges of objects through the use of a special algorithm, the essence of which is usually to generate several images at once and compare them, calculating the most "smooth" picture. There are many different anti-aliasing algorithms, which differ in the level of impact on the performance of Hard Reset.
For example, MSAA works "head-on", creating 2, 4 or 8 renders at once, so the frame rate is reduced by 2, 4 or 8 times, respectively. Algorithms such as FXAA and TAA operate a little differently, achieving a smoother picture by calculating only the edges and using some other tricks. As a result, they do not degrade performance as much.
Lighting... As with anti-aliasing, there are different algorithms for lighting effects: SSAO, HBAO, HDAO. They all use the resources of the video card, but they do it differently depending on the video card itself. The fact is that the HBAO algorithm was promoted mainly on video cards from Nvidia (GeForce line), so it works best on "green" ones. HDAO, on the other hand, is optimized for AMD video cards. SSAO is the simplest type of lighting, it consumes the least resources, so in case of brakes in Hard Reset it is worth switching it.
What to reduce first? Shadows, anti-aliasing and lighting effects tend to be the most stressful, so it's best to start with these.
Often, gamers themselves have to optimize the Hard Reset. For almost all major releases, there are various relevant forums where users share their ways to improve productivity.
One of them is a special program called Advanced System Optimizer. It is made especially for those who do not want to manually clean up the computer from various temporary files, delete unnecessary registry entries and edit the startup list. Advanced System Optimizer will do this on its own, and will also analyze your computer to identify how you can improve performance in applications and games.
Hard Reset lags. Big game delay. Decision
Many people confuse "brakes" with "lags", but these problems have completely different reasons. Hard Reset slows down when the frame rate at which the picture is displayed on the monitor decreases, and lags when the delay when accessing the server or any other host is too high.
That is why "lags" can only be in network games. The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low speed of the Internet connection.
However, the latter happens less often. In online games, communication between the client and the server takes place through the exchange of relatively short messages, so even 10 MB per second should be enough for the eyes.
There is no sound in Hard Reset. I can not hear anything. Decision
Hard Reset works, but somehow it doesn't sound - this is another problem that gamers face. Of course, you can play this way, but it's still better to figure out what's the matter.
First you need to determine the scale of the problem. Where exactly is there no sound - only in the game or in general on the computer? If only in the game, then perhaps this is due to the fact that the sound card is very old and does not support DirectX.
If there is no sound at all, then the matter is clearly in the computer setup. Perhaps the sound card drivers are installed incorrectly, or maybe there is no sound due to some specific error of our beloved Windows OS.
Controls not working in Hard Reset. Hard Reset does not see my mouse, keyboard or gamepad. Decision
How to play if it is impossible to control the process? The problems of supporting specific devices are inappropriate here, because we are talking about familiar devices - a keyboard, mouse and controller.
Thus, errors in the game itself are practically excluded, almost always the problem is on the user's side. You can solve it in different ways, but one way or another, you will have to contact the driver. Usually, when a new device is connected, the operating system immediately tries to use one of the standard drivers, but some models of keyboards, mice, and gamepads are not compatible with them.
Thus, you need to find out the exact model of the device and try to find exactly its driver. Often, devices from well-known gaming brands come with their own software kits, since the standard windows driver trite can not ensure the correct operation of all functions of a device.
If you don't want to look for drivers for all devices separately, then you can use the program Driver Updater ... It is designed to automatically search for drivers, so you just need to wait for the scan results and load the necessary drivers in the program interface.
Often, brakes in Hard Reset can be caused by viruses. In this case, it makes no difference how powerful the video card is in the system unit. You can check your computer and clean it of viruses and other unwanted software using special programs. For example NOD32. The antivirus has proven itself to be the best and has received the approval of millions of users around the world.
ZoneAlarm is suitable for both personal use and small business, is able to protect a computer running Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP from any attacks: phishing, viruses, malware, spyware and other cyber threats. New users receive a 30-day free trial.
Nod32 is an anti-virus from ESET, which has received many awards for its contribution to the development of security. On the developer's website, versions of antivirus programs are available for both PC and mobile devices, a 30-day trial is provided. There are special conditions for business.
Hard Reset downloaded from the torrent does not work. Decision
If the distribution kit of the game was downloaded via torrent, then in principle there can be no guarantees of work. Torrents and repacks are almost never updated through official applications and do not work over the network, because in the course of hacking, hackers cut out all network functions from games that are often used to verify licenses.Using such versions of games is not only inconvenient, but even dangerous, because very often many files are changed in them. For example, pirates modify an EXE file to bypass protection. At the same time, no one knows what else they are doing with it. Perhaps they are embedding self-executing software. For example, which when the game is first launched will integrate into the system and use its resources to ensure the welfare of hackers. Or, giving access to the computer to third parties. There are no guarantees here and cannot be.
In addition, the use of pirated versions is, according to our publication, theft. The developers spent a lot of time creating the game, investing their own funds in the hope that their creation would pay off. And every work must be paid.
Therefore, if you encounter any problems with games downloaded from torrents or hacked using some means, you should immediately remove the "pirate", clean your computer with antivirus and a licensed copy of the game. This will not only save you from questionable software, but will also allow you to download updates for the game and receive official support from its creators.
Hard Reset throws an error about the missing DLL file. Decision
As a rule, problems associated with the absence of DLL libraries occur when you run Hard Reset, but sometimes the game can access certain DLLs in the process and, not finding them, crash in the most insolent way.
To fix this error, you need to find the DLL you need and install it on your system. The easiest way to do this is with the program DLL-fixer which scans the system and helps you quickly find missing libraries.
If your problem turned out to be more specific, or the method described in this article did not help, then you can ask other users in our section "". They will help you quickly!
Thank you for your attention!
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Freezing and malfunctioning of smartphones and tablets based on Android is a very common problem. Many do not know what to do and carry the gadget in service center for repairs. In the meantime, in most cases, this can be done with a simple data reset, or Hard Reset. As a result of these actions, all settings can be restored to their original factory settings. Along with this, all information that is in the phone will be deleted: contacts, messages, applications, etc.
Hard reset - what is it and why
This is the name of a full factory reset. If the smartphone begins to malfunction, freezes, then it is recommended to perform this simple action. There are three ways to do this.
Remember: before starting a data reset, you must do backup all the information that is in the tablet. The Titanium program can be used for this purpose.
The first way is software
This method of resetting Android is carried out using a standard function available in the Android system itself. To do this, you should:
- find “Settings”;
- select “Restore, reset”;
- then select “Reset settings”.
A warning will appear on the screen stating that all data from the tablet will be deleted. A button will appear at the bottom to confirm the action.
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Press the button “Erase everything”, thereby confirming the action of deleting all available information. In new and old releases of Android, the reset position is slightly different. For details on how to make them in the new and old version, you can read in the section "Privacy" - "Reset data".
Read also: How to install Android on VirtualBox
Reset Android via code
In the number entry section, dial as follows: *2767*3855# ... All original Android data on the Chinese smartphone and tablet will be fully restored. No additional confirmation is required for a code reset.
How to reset Android settings if your smartphone won't turn on
If the smartphone does not react to anything, you can apply the third hard reset method: - Press three buttons simultaneously: “Home”, “Power on”, “Volume down”. Hold this key combination until the “Recovery Mode” position is highlighted. We open this mode, select “Wipe” in it - this section serves for a total reset of the settings. We confirm the selected action by pressing the Home button.
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After the hard reset has been carried out, it will be possible to restore the Android using a backup copy. When doing this, you need to be extremely careful: it is quite possible that the problems arose by accident, based on previous settings or in some of the installed applications.
In this case, it is best not to risk your chinese tabletand set it up as new through your Google account. Thanks to this, all the necessary information - messages, letters, contacts, is synchronized with the smartphone. Applications that will be erased can be installed again via PlayMarket after Android is restored.
How to hard reset if an alternative Android firmware is installed on the tablet
In this case, you should know that even with complete reset settings, additionally installed firmware is not deleted. Therefore, any changes in the program operating system will not be deleted from the tablet. This must be taken into account if the gadget is being restored in order to make it returned under warranty.
Factory data reset and memory card
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When performing a hard reset, you need to know that the contents of the memory card does not change. If you need to delete information from it, you will have to do it manually. Moreover, if you delete using the “Dellete” button, the data is still subject to recovery, this method is not suitable for deleting confidential information.
Smartphones are very popular and have become an important part of our life, and this is especially Android devicesthat take the crown to be the most used smartphones in the world. The ease of operation of devices based on the Android operating system together with the freedom of Android gives users to tweak several features helped this wonderful OS from Google to claim the top spot.
Sometimes, you may need to reset your Android device to factory settings. If you want to sell your device to someone or unlock your device, you will most likely have to do a hard reset. Most Android devices can be easily reset by pressing a combination of volume and power buttons. But hard resetting an Android tablet without volume buttons is a different game overall and arguably a lot more cumbersome. We are here to break this myth for you!
If your Android device is working well, hard resetting an Android tablet without a volume button won't be much of a problem and can be done in just a few taps. But if the device doesn't work, it can become a problem. However, there are several methods to hard reset an Android tablet without a volume button. We have been able to list some of the simplest methods and describe them for you in the following sections. So read on to find out methods to hard reset an Android device without using the volume buttons.
Part 1: Hard Reset Android Without Volume Button in Recovery Mode (Need Home Button)
Reinstalling a smartphone or tablet is not very difficult, especially if there is a home button on the device. A combination of multiple button presses, including the home button, will be the first step towards the Factory Data Restore process. But if there are no volume buttons, this process can be quite different from regular tablets. Only after loading Android tablet in recovery mode, you will be able to hard reset your android tablet without volume buttons. To learn how to reset an Android tablet without a volume button, follow the steps below. Remember, this method will only work if your Android device has a home button.
Step 1: Press the power OFF button + home button
Press the power button until the Disabled, Restart and others options appear. Now click on the "shutdown" option and hold it while pressing the home button of your
Android devices at the same time.
Step 2: Confirm the upload to safe mode
Now, a screen will appear to reboot into safe mode. Click on "Yes" to enter Safe Mode.
Step 3: Enter Recovery Mode
until a new screen appears, press and hold the power button as well as the home button of your device at the same time. Once it appears, release both buttons and press the power button again. Now press and hold the home button. When you enter recovery mode, a new set of options will appear on the screen.
Step 4: Go and do a Factory Reset
Using the home button to navigate, move down to the "Wipe data / factory reset" option. Press the power button to select an option.
You may have to confirm your choice by choosing "Yes".
Step 5: Reboot your device
After the reset is complete, go to the "reboot the system now" option and select it to reboot the device. At the end of this process, your device will be reset.
Part 2: Hard Reset Android with Point Reset
There are many reasons for choosing to reset your smartphone or tablet. Sometimes a forgotten password can get your tablet locked. From time to time, the screen of your smartphone or tablet may get stuck and unable to respond. Or the device might come with a non-removable battery to make things even worse. For all of these problems, and more, you can reset your device. But if your device doesn't come with a home or volume button, you can use a different method. Typically, these devices come with a reset pinhole on the device that can be used to reset the device. To hard reset your tablet without a volume button, follow the simple steps below.
Step 1: Find Reset Tiny Hole
Look at the very small hole on the back or bezel of your smartphone. Typically, these punctures are labeled “Reset” or “Reboot” and are available on the upper left side of the rear panel. But be careful not to confuse it with a microphone, as using it to reset the gadget can permanently damage the small microphone and lead to other complications.
Step 2: Insert the pin into the hole
After placing it, insert a stretched paperclip or small pin into the hole and push for a few seconds.
Now all data in your Android devices will be reset. After that, you can continue to use the device usually without any problems.
Part 3: Hard reset Android from settings (phone works fine)
If your Android tablet or smartphone is working properly, the device can be reset to factory settings using only your device itself. Even if the device does not have a home button or volume control button, this method will apply and can be used to reset the device. But before using this method to reset your Android device, make sure to back up all the necessary information that you have on your device. You can also sync all your important files in the cloud using your Google account. You also need to keep in mind that this procedure will delete all accounts to which the device is signed. To know how to reset an Android tablet without a volume button, read on.
Step 1: Open the Settings app
Click on the settings app in the app section of your device to open it.
Step 2: Select the Data Reset folder
After that, go or scroll down until you can find the "Backup and reset" option. Click on it to open the folder.
Step 3: Tap on Factory data reset
Now swipe down to find the "Factory data reset" option and tap on it. New screen will appear, asking if you need confirmation to continue the process. Click on the "Reset Device" button to start the process.
At the end of the process, the device will be reset and ready for use after completing the mandatory reboot.
So these are the methods with which you can do a hard reset without using the volume buttons. The complexity of the methods depends on the type and brand of the Android device. The last two parts can easily be anything, and that too in minutes. However, the first method can create certain difficulties, in particular, because manufacturers set different key combinations to restart the device in recovery. However, once it's figured out, the rest is easy. Hence, it is up to you to decide on the method to be adopted to hard reset your Android device.
Surely smartphone users have such a situation that our smartphones start to behave in a wrong way. This can be related to both hardware and software. In the event of a problem with the hardware, you should definitely contact the service center, while problems with the software you can solve at home.
We will consider the option when you do not have the opportunity to do a factory reset, or as it is also called Hard Reset from the phone menu. This can be for several reasons: for example, your smartphone is frozen and you do not have a removable battery. In this case, you need to make a Hard Reset with the hardware buttons of your smartphone based on the operating windows systems Phone.
Step 1. Press the "power" button and the "volume down" button, hold these buttons for 10-15 seconds until you feel the vibration.
Step 2. After you feel the vibration, you need to release these two buttons: the "power" button and the "volume down" button.
Step 3. After your smartphone has started to reboot, you need to then press and hold the "volume down" button for a few more seconds.
Step 4. After waiting a few seconds, you will see an exclamation mark "!" On the screen of your smartphone, at this moment you need to release the "volume down" button.
Step 5. Next, you need to press a combination of buttons in order for your smartphone to start restoring the data that is protected in it at the factory level: Volume up (+), Volume down (-), Smartphone power button, Volume down (-).
Button press: Volume up (+).
Button press: Volume down (-) This button should not be held down for a long time, but simply pressed once (quick press).
Button press: turn on the smartphone (On) This button should not be held down for a long time, but simply pressed once (quick press).
Button press: Volume down (-) This button should not be held down for a long time, but simply pressed once (quick press).
This combination of buttons must be done quickly and do not delay pressing the buttons. If you did everything correctly, then after that you will see a screen on which "gears" will be displayed, which means that the process of restoring the smartphone software has started.
Step 6. The entire system restore process can take 10-25 minutes. During system recovery, do not do anything and do not try to turn off your smartphone, the main thing is that you have it connected to the network and charging!
After waiting an average of 15 minutes, your smartphone will fully recover and you will see your favorite desktop and the initial settings of the smartphone, as at the time of purchase: you will need to set the date, region, time. And also add your account, although this can be done later!
Hard Reset (hard reset) - Reboot the device, which restores the factory settings of the system and removes all user information, including installed programs, contacts and SMS. Deleted information cannot be recovered after this procedure, therefore it is recommended to save all important data before resetting.
Important! Data from memory cards, SIM cards, internal memory the phone is not deleted (data from the internal memory and the memory card can be deleted during a soft reset by selecting the appropriate menu item).
Why is Hard Reset needed?
Hard Reset is used as a last resort when errors and malfunctions occur in the device, when it is impossible to eliminate the failure by other methods. The fact is that the more complex the device, the more likely it is to have various problems during operation: repeated installation and reinstallation of programs, cluttering up the device's memory with various files, etc. and it is usually impossible to establish the exact cause of the malfunction. The device may become unstable, slow down, or even not turn on at all. Hard Reset will return the device to its original state, canceling any actions with it.
Soft reset
If the smartphone / tablet is booting, then a factory reset can be done through the device menu. For this:
We go to the application menu ...
... Settings ...
... the “ Accounts"(Or item" Personal data ") and select" Backup and reset "(or" Restore and reset ") ...
… Resetting data (Factory data reset)…
... Resetting the device ...
... Erase / Delete All
All. We are waiting for the device to reboot.
Hard reset
If the device does not turn on, then you can try to reanimate it by a hard reset. The procedure is generally standard. On the body of the device there are mechanical buttons that are pressed in a certain combination, which allows you to enter the menu Android system recovery and reset the settings.
Typical menu view Android system recovery:
A combination of buttons for devices from different manufacturers:
Smartphones:
1.
Turn off the device. Then hold down and hold the button inclusion and the key increase the volume
2.
After the menu appears, pressing the increase the volume select item Recovery Mode and press the key decrease volume
3.
After the Android image with a red triangle appears, press the button inclusion
4.
After that, press decrease volume select item Wipe data / factory reset and press the volume up key. Select Yes
Tablets:
1.
Turn off the device. Lever arm lock screen move to the left
2.
Hold down the key increase the volume and the button inclusion at the same time
3.
After the device vibrates, move the lever blocking right and left until we see 2 lines on the display [i] Erasing Userdata and Erasing Cache (In this case, you must continue to hold the button loudness)
4.
In the upper left corner, the formatting lines will appear
Smartphones:
1.
Turn off the device. Hold down the keys at the same time increase the volume and the button inclusion until the corresponding display appears on the screen
2.
With the keys loudness select item Wipe data / factory reset and press the button nutrition
3.
Scrolling with the keys loudness to point YES and confirm the selection with the button nutrition
All devices:
1.
Turn off the device. Then hold down and hold the key decrease volumewhile pressing the button inclusion on 3 sec
2.
Release the button inclusion and hold down the key decrease volume until the menu appears
3.
Buttons loudness select Enter recovery mode
4.
In the menu that appears, select Wipe data / Factory reset and confirm your choice Yes - delete all data
5.
After reset Reboot now
Smartphones:
1.
Turn off the device
2.
Remove the battery
3.
Connect the device to charger (to the charger from the mains, and not to the PC)
4.
Insert battery
5.
Press and hold the buttons nutrition and the key increase the volume until the dim Android logo appears (10-15 seconds)
6.
Press the button 1 time nutrition
7.
In the menu that appears, select the item " wipe data"(menu navigation - volume keys, selection - button nutrition), in the next menu select the item " Yes - delete all user data"
Smartphones:
1.
Turn off device
2.
Press and hold the keys increase the volume and decrease volume, then briefly press the button food
3.
Keep holding keys increase the volume and decrease volumeuntil the screen displays Warning
4.
Press the key increase the volumeto execute hard reset
Smartphones:
1.
Turn off device
2.
Press the key at the same time decrease volume, button nutrition and cameras
Tablets:
1.
The tablet must be turned off
2.
Press buttons " Home"and" Vol-"and only then the button nutrition
3.
Keep them pressed until appears oysters logo, release the button food... When a picture with a lying robot appears and exclamation mark, release the rest
4.
Press the button nutrition and without letting go, press and release " Vol +"
5.
Select " wipe data / factory reset"then" reboot"and done
Alternative option:
1.
Press and hold the key decrease volume sound
2.
Press and hold the " on off»;
3.
Hold this combination of buttons until the message “ upgrade, please wait ……»
4.
Select from the list wipedata / factoryreset (switching between lines - key decrease sound, selection - key increase sound);
5.
In the drop-down list, select " Yes - delete all user data».
