Operator cellular The motive provides its subscribers with the opportunity not only to make standard calls or send SMS messages, but also to use Additional services and functions. Some of them are free, but for most of the options, the operator will withdraw money from the account. Therefore, many users are forced to turn off services that they did not need.
To find out about the services provided by the company, use LISA - the subscriber's personal Internet service. The personal page contains a list of paid options used. It is easy to find out detailed information about each function or simply turn it off.
To activate the service, you need:
- Go through authorization. The subscriber sends a message without text to number 1070 or contacts the consultant at 8 800 240 0000.
- After that he receives a password to enter " Personal Area"And in the" Services "table it looks at all connected functions.
The specified password can be easily replaced with any combination of numbers or letters that is convenient for the user.
How can I find the list of connected services through the mobile application?
You can find out about additional paid options using the company's mobile Internet application. It is available only for smartphones operating Android systems, the current version of the application is available at the link below.
The application is convenient to use: it is easy to check the account balance on your phone, to top it up from bank card and find out about new promotions or tariffs. The subscriber independently chooses and activates the paid services that he needs. Each of them can be turned off at any convenient time.
Disconnect via SMS: quick and easy
Another way to deactivate the service is to send an SMS message to the operator. The table contains the names of the functions and the number to which the notification should be sent.
| Service | Number | Text to deactivate the service |
| Profitable Russia | 001180 | OFF |
| Children's Internet | 1096 | OFF |
| Roaming. For everything | 001166 | OFF |
| Roaming. For conversations | 001165 | OFF |
| Turbo button | 1005 | |
| Time-out | 1040 | OFF |
| Your world | 1012 | OFF |
| Marathon + | 1018 | OFF |
| Informant | 1024 | |
| Call forwarding | 1028 | OFF |
| missed call | 1034 | OFF |
| A guide to MOTIV | 1060 | |
| Call waiting | 1029 | OFF |
| Preventing subscriber number determination | 1030 | OFF |
| Deleting Favorite Number | 1032 | |
| Prohibiting SMS transmission to content provider numbers | 1069 | OFF |
| Mobile Internet | 1036 | OFF |
| Super SMS | 1038 | OFF |
| Marathon | 1045 | OFF |
| Unsubscribe from greeting SMS messages Happy Birthday | 1073 | OFF |
| SMS-message about receipt of funds to the personal account of the subscriber | 1046 | |
| Night Internet Unlimited | 1049 | OFF |
| Blocking SMS from the Internet | 1062 | OFF |
| Checking "Close number" | 1064 | |
| Public static IP address | 1066 | OFF |
| Internet marathon | 1008 | OFF |
| Temporary blocking of the notification of the transfer of funds | 1071 | OFF |
| SMS-MMS round dance | 1088 | OFF |
| Roaming NON-STOP | 1078 | OFF |
| Mobile transfer | 1080 | OFF |
| Prohibition of sending informational SMS from MOTIV | 1084 | OFF |
| Unlimited parade | 1086 | OFF |
| I am online | 1087 | OFF |
| MeGa Mini prices | 1094 | OFF |
| Native number | 1091 | number without prefixes +7 or 8 |
| Checking "native" numbers | 1093 |
Disabling paid services by USSD commands
You can disable options using queries. For example:
- To cancel the "Roaming NON-STOP" service, you need to use the command * 114 * 24 #.
- Request * 114 * 151 * 1 # will disable the "Turbo button" option.
- The ussd request * 114 * 23 # will help to disable SMS notifications about the receipt of funds to the subscriber's account.
You can view the full list of commands for refusing operator services by following the link
2000 ") was founded in 1996. The licensed territory of the operator stretches from the southern borders of Russia to the shores of the Arctic Ocean. mobile communications and 4G Internet on the territory of Sverdlovsk and Kurgan regions, Khanty-Mansi Autonomous Okrug-Yugra and Yamalo-Nenets Autonomous Okrug. Today MOTIV communications are used by almost 2.5 million subscribers.
In 2002 MOTIV carried out the first "popular testing" of the GSM-1800 network in Russia. In 2003 MOTIV was the first operator to provide communications for the stations and spans of the Yekaterinburg metro. In 2004, MOTIV was the first Russian operator to switch to rubles in tariffication of communication services and canceled payments for incoming calls.
In the fall of 2014, MOTIV began providing subscribers with data transmission services in fourth-generation communication networks (4G), and in August 2015 the operator made high-speed mobile Internet its main service and was the first in the country to abolish payments for outgoing calls and SMS within the home region.
Activities
Among the activities of MOTIV:
- cellular,
- fixed line,
- zone communication,
- long distance and international communication,
- Internet access, data transmission,
- outsourcing contact center services,
- construction of virtual private networks
- and other relevant telecommunication services.
Group structure
"Yekaterinburg-2000"
Completion of the main stage of construction of the 4G network allowed Motiv to make high-speed mobile Internet its main service. Recall that in August of this year, the operator radically changed the tariff policy: in the new tariffs, telephone calls and SMS messages are not charged, but are free application to the data traffic packet.
2016
At the beginning of 2016, the operator had 3,189 GSM base stations and 1,867 LTE base stations installed. "Motiv" provides communication on the territory of 1,594 settlements, where 96% of the population of the Sverdlovsk and Kurgan regions, Khanty-Mansi Autonomous Okrug and Yamalo-Nenets Autonomous Okrug live. The operator's licensed territory stretches from the southern borders of Russia to the shores of the Arctic Ocean. Its area is 1.5 million km², which is comparable to the area of 4 Germany or 11 Greece. High-speed mobile Internet 4G from can be used by 91% of the population of the licensed territory "Motiv", which is 6.5 million inhabitants.
The operator has 273 own offices and 1,718 points of sale. On average, the company's contact center specialists process about 15,000 calls per day. According to reports, the FCR (First Call Resolution) - the solution to the problem after the first call - is 92-94%.
The subscriber base of Motiv has almost 2.5 million subscribers. On average, 1,500 new ones are connected to the network every day. Throughout the history of the company, the Ural operator has issued 353 tariffs.
In February 2016, at the auction of Roskomnadzor, the Ural operator won additional frequencies for the development of the 4G network. This new LTE resource will strengthen its position in the "old" regions - improve the quality of communication and increase the speed of 4G mobile Internet at least 2 times, as well as enter the Tyumen region market. In the future, the operator is planning a gradual transition to VoLTE (Voice over LTE).
Voice over 4G networks with VoLTE
In February 2016, the operator won an additional LTE resource of the 2570-2595 MHz band at the auction of Roskomnadzor in five regions of the Ural Federal District at once - in the Sverdlovsk, Kurgan and Tyumen regions, in Yugra and in Yamal.
The company received licenses, and with them the legal right to transmit "voice" over 4G networks using VoLTE (Voice over LTE) technology. So far, CSFB (Circuit-Switched Fallback) technology is used to make voice calls. In this case, the phone switches from 4G to 2G for the duration of the conversation, and then switches back. The networks of all Russian operators operate in a similar way.
Mobile operator Motiv is currently the largest regional operator in Russia. The geography of activity includes Sverdlovsk and Kurgan regions, Khanty-Mansi and Yamalo-Nenets autonomous okrugs. The head office is located in Yekaterinburg. The owner is Yekaterinburg-2000 LLC, but it is impossible to say for certain who actually controls this company.Officially, the founders are three foreign companies, one of which is registered in the United Kingdom, and the other two - in the West Indies, but it is generally accepted that the key owner is entrepreneur Vitaly Vasilyevich Kochetkov, who, again, officially owns 4% of the shares.
History
The history of Motiv is connected with one of the three companies that were the pioneers of cellular communications in the Urals Federal District.In 1995, Uralvestkom began to work, the network of which was based on NMT technology, a little later, in 1997, Uraltel entered the market, operating in the GSM standard, and the object of our interest will be the operator Yekaterinburg Cellular Communications, which used the DAMPS standard. which has been around since 1995.
The company did not yet have its own trademark, instead it used the Beeline brand, announced two years earlier.
However, in 2002, VimpelCom began independent activities in the Urals Federal District, and Yekaterinburg Cellular Communications needed its own trademark.
A telecommunications group "Motiv" was created, which included, in addition to LLC "Yekaterinburg-2000", which was engaged in cellular communications and the provision of Internet access, three more companies:
- LLC "European-Asian Highways" (intrazonal communication).
- LLC "Mobifon-2000" (satellite, international and long distance communication).
- CJSC Perm Telephone Company (landline telephone communications in the Perm Territory).
Competitors in this field are Uraltel and which came to the market at the beginning of the 2000s and operated under the Utel brand.
By 2010, the license for the frequencies used by the DAMPS network expires completely, and the network stops working, but this did not create any special problems for Motiv. By that time, the subscriber base had reached two million people, which is quite a lot by regional standards.
In 2011, following the results of the competition, the operator became the owners of licenses for the provision of communication services in three more regions, albeit by no means the most prestigious: the Kurgan Region, Khanty-Mansiysk and Yamalo-Nenets Autonomous Okrugs. The commercial operation of the networks began with the fledging of the schedule - already in 2012 they started working in all three regions.
The lack of licenses for 3G mobile Internet became a serious problem. During the corresponding competitions, all frequencies went to members of the then “big three”, and the rest of the operators were “overboard”.
But a little later, it was possible to smooth out its severity a little: Motiv received a license to use frequencies for 4G, and at the end of 2014 the mobile Internet started working in all regions of the operator's presence.
In 2016, the general director of Motiv, Vyacheslav Yukhimovich, died untimely, and Alexei Gennadievich Artemasov, who had worked in the company since the beginning of the nineties, was appointed to replace him, who heads it at the time of this writing.
In 2019, a cooperation agreement was signed between the operator and the manufacturer of telecommunications equipment, within the framework of which new technologies will be introduced to increase the speed of work in LTE networks, preparations for implementation mobile internet fifth generation and test frequency redistribution between 2G and 4G.
User reviews
In the "national rating" of the popular resource banki.ru, the operator takes eleventh place.
Not that very impressive result, but the company follows almost immediately after the "big four".
Other large regional operators with their own networks, it seems, did not even make it into the top twenty, and most of the first positions in the rating are occupied by fresh MVNOs of the type that actively carry out advertising work with potential clients and have not yet acquired a “collection” of haters.
48 reviews is not too little, again, for a regional company. The average score is not particularly critical here - it is obvious that the negative will dominate.
It is not accepted in our country, and probably in the whole world, to waste time on gratitude for the services rendered without appropriate motivation.
There are still a couple of positive reviews.
The first thing that attracts attention is the comparison with the "Big Four" in terms of imposing paid subscriptions, and clearly not in favor of the latter. This is especially sinful.
The coverage is also praised, at least in the Sverdlovsk region. How things stand in the Khanty-Mansi Autonomous Okrug or Yamalo-Nenets Autonomous Okrug is still a big question.
But even in positive reviews there is a complaint about the lack of 3G Internet and profitable roaming across Russia.
Now let's see what they say bad about Motiv Telecom.
There are many complaints about the insufficient quality of the mobile Internet.
Basically, the complaints are about the speed and stability of the connection.
Several complaints about the company's untidiness in relation to its subscribers: writing off funds, creating debts from scratch and other "fun" that small mobile operators are so fond of.
Like any self-respecting provider of telecommunications services, Motiv Telecom offers its subscribers equipment at fairly reasonable prices.
However, its quality often leaves much to be desired.
And although the company itself does not have production facilities, and orders modems and routers in China, the responsibility for such situations still lies with it.
There were practically no reviews of Motiv Telecom on other Internet resources. But on the whole, the picture is more or less clear. There are too many complaints about fraud from the company to be ignored.
And with the speed of the mobile Internet, again, not everything is in order.
But in any case, the operator is one of the largest players in the telecommunications services market in the Sverdlovsk region, and, importantly, it has own network.
And its subscriber base is more than solid by the standards of the second echelon, although it does not even come close to the outsider of the "Big Four" -.
And although the company does not have any particular prospects for growth, it still takes certain steps with an eye to the future, clearly hoping to snatch a piece in the next division of the pie - the distribution of licenses now for 5G Internet.
Taking into account the persistent rumors about Vitaly Kochetkov's connections with the regional leadership, one can be practically sure: no takeover of the company will take place in the near future, even if the quality of its work drops significantly.
Often a subscriber having chosen a certain tariff is tied to it and may not change it for years. Simply communicating, using the Internet, replenishing the account, people think little about what exactly they are spending money on. Meanwhile, more and more lucrative offers appear that allow you to save money without limiting yourself.
An excellent solution for residents of the Sverdlovsk region will be the tariffs of mobile communication Motiv. The main advantages of this operator are the absence of a monthly fee for outgoing calls, as well as a wide range of tariff plans. Each client will be able to choose something to their liking.
The most popular packages are "Instead!" Per small fee they make it possible to communicate indefinitely both on the phone and on the network.
In addition, Motive offers tariff plans:
- "All Russia";
- "39";
- "139";
- "Per second";
- "Very simple ";
- "NEXT FREE".
general information
Cost "Instead!" directly depends on the services you need and the amount of free traffic. The price for it varies from 300 to 1800 rubles. For the minimum amount, you will receive 4.5 GB of mobile Internet at maximum speed and unlimited calls inside the area. For a maximum fee, you will have access to 100 GB, unlimited access to social networks, non-chargeable night traffic.
The All Russia package costs 300 rubles / month. It provides 600 minutes, 600 SMS, 6 GB for free calls throughout Russia. 
Tariff plans "39" and "139" are suitable for those who do not want to spend large sums, but want to get high-quality communication with family and friends. For only 39 rubles you get 1 hour of conversation for all numbers in the region. 139 will give you access to 200 minutes and sms. In addition, the subscription fee includes 1 GB for comfortable communication in the Web space.
People who value their time will be interested in packages for calls without a monthly fee. Per second, "Very Simple" and Next Free with payment of 3 kop / sec, 80 kop / min or 1.5 rubles / 30 min, respectively.
You can connect in service center or using simple Ussd commands:
- "Instead!": * 114 * 171 # (172, 173, 174, 175 for plans for 600, 900, 1200, 1800, respectively);
- "NEXT FREE": * 114 * 54 #;
- "Per second": * 114 * 67 #;
- "Very simple": * 114 * 77 #;
- "39": * 114 * 70 #;
- "139": * 114 * 71 #.
Now you know everything about the tariff plans of the Motive operator and you can choose exactly the one that you need.
In case of problems or questions related to mobile communications or the Internet, users have a fair question about how to call the Motiva operator. There are several options for dialing a contact center - they will be described below. In addition, customers of this organization should remember that you can find out the necessary information about your account, as well as perform a number of actions through an Internet service such as LISA. It will also be mentioned later.
How to call the Motiva operator using the SIM card they serve?
For existing clients of the previously mentioned operator, a single short number is used to receive consultations in the contact center. Having typed three ones from a SIM card, you can talk to a support employee and get long-awaited answers. You don't have to pay for connecting to this number - calls are made free of charge. It is important to take into account that you need to dial three units when the subscriber is in the territory served by the Motiv operator. The Big Urals means such regions as Kurgan, Sverdlovsk, as well as two autonomous regions - Yamalo-Nenets Autonomous Okrug and Khanty-Mansi Autonomous Okrug. While in these regions of the country, the subscriber can safely dial the number of the operator "Motiv" - 111. The call will be free.
Calling the contact center from the number of any operator
However, it is not always possible to call from the operator's SIM card, what should be done in this case? There is a separate number that can be used to call the contact center from any region of the country from any number. Thus, you can call Motiv both with mobile number any operator in the country, and from a landline phone, and - completely free of charge. You should dial the number 8-800-240-00-00. A similar option should be used by those wishing to call a support employee from a SIM card of the Motiv operator from any region (except for areas related to the Greater Urals).
Contacting the contact center from a landline phone
For some cities, it is possible to contact the contact center by city number. As for the cost of such calls, it should be checked with telephone company, which serves a specific landline phone of the client.
For cities such as Yekaterinburg, Krasnoturyinsk, Nizhny Tagil, etc., it is possible to contact the contact center from city phones. More information about which number should be used in each specific case can be found on the official website of the operator.
For calls from other cities of the Big Urals, it is recommended to use a short service number - 111, if the call is made from the Motiv number (mobile operator) and 8-800-240-00-00 - for free calls from other cities of the country (from any numbers ).
How to call the Motiva operator for free?
Many clients are interested in a similar question, because they do not want to spend money on communicating with a contact center operator. Commit free call You can dial 111 from the Motiva SIM card. Moreover, the subscriber must be at that moment on the territory of the Big Urals (this is where the operator considered in the current article provides its services). When in other regions, you must use different numbers.
Account Management Internet Service (LISA)
Before calling the Motiva operator, it is recommended to use the subscribers' personal Internet service (LISA). With its help, you can view the data of interest on your account, clarify which services are activated, disable unnecessary options, view data on costs, etc. Access to the LISA functionality is available on the official website of the Motiv operator. For the first time, you will need to register by assigning a password to access your personal page. detailed instructions how this can be done is contained in the authorization data entry form. It is enough to follow the "Registration" link and fill in the information required by the system. In the future, the entrance will be made using the previously assigned data, which can be adjusted at any time, if necessary. If you lose your password, you can easily recover it - just follow the instructions that are posted on the authorization page of the previously considered service.
Conclusion
In the current article, it was considered how you can get through to a specialist of the subscriber consultation center, and the number of the operator "Motiv" is given. For all questions related to mobile communications, Internet and telephony services, which the client cannot resolve on their own, it is recommended to contact the support line. It should be borne in mind that calls to numbers 111 and 8-800-240-00-00 are not charged. And the cost of connecting to a contact center specialist by direct (landline) phone should be checked with a fixed-line service provider. To get information about the "Motiva" SIM card, you should specify the number, as well as the data of its owner.
