What is call forwarding. How to set up call forwarding

What is call forwarding. How to set up call forwarding

08.01.2021

Call forwarding is a useful and often underestimated service that allows you not only to receive calls if your main phone is not available, but also to stay aware of incoming calls that are important to you by receiving SMS notifications about missed calls. You can set up call forwarding to any mobile or landline phone, which can be located not only in your home, but also in any other region of the country and the world.

Call forwarding from Beeline to another number

Call forwarding is available to Beeline subscribers, which can be easily configured in one of several simple ways. By enabling this option, you will be able to receive incoming calls if your main phone is turned off, is outside the range of the mobile network, or if you simply did not answer the call within a few seconds.

Service cost:

  • There is no subscription fee.
  • Connection is free.

Forwarding price depends on which number it is set to:

  • If the redirection goes to the local Beeline number, then the cost of one minute of the forwarded call will be 3.5 rubles.
  • If a landline phone number, another operator's number, a long-distance or international number is specified in the settings, then the cost of such call forwarding will depend on many factors.

How to make call forwarding on Beeline?

If you have the Internet at hand, you can set up call forwarding in your "", which can be accessed through the official Beeline website. If the Internet is not at hand, use the operator's help at + 7-495-974-88-88.

But the easiest way is to connect and set up call forwarding directly from your mobile phone. To activate the service dial the command * 110 * 031 # and press the call, or call the number 067409031. and set one of the types of incoming calls redirection to another phone:

Unconditional call forwarding: Activate redirection of all incoming - command ** 21 * phone_number # call where "phone number" - this is the number to which calls will be forwarded.

Conditional call forwarding:

  • Make call forwarding if your number doesn't answer: ** 61 * phone_number ** time # call, here "time" is the time in seconds, after which, if the call was not accepted, it will be forwarded to the appropriate phone number. You need to write it in numbers in seconds. The time can be set to 5, 10, 15, 20, 25 or 30 seconds.
  • Set call forwarding when the phone is "busy": ** 67 * phone_number # challenge.
  • Redirection with disabled or unavailable number: ** 62 * phone_number # challenge.

Please note that SMS forwarding to another number is not possible, Beeline does not provide such a service.

How to disable call forwarding on Beeline?

Disabling all call forwarding at once is done by request ## 002 # call. However, you can also cancel their individual types with special commands:

  • Cancel all incoming redirects - ## 21 #
  • Cancel forwarding of missed incoming calls - ## 61 #
  • Remove call transfer for a "busy" number - ## 67 #
  • Remove redirects for an unavailable number - ## 62 #

Mobile operators provide their subscribers with the potential to use a useful incoming call forwarding service, which, probably due to low user awareness, is rarely used. In fact, call forwarding has a number of undeniable advantages, especially for holders of several numbers. With a low battery on one phone, it is possible to quickly set up call forwarding to a phone with a sufficient charge level and even to a landline number. And with the help of the operator's support service, you can quickly redirect calls even from a switched off phone.

Our review covers the forwarding service provided by MegaFon as broadly as possible, and aims to enlighten and clarify both the nature of the service and the mechanism for setting it up.

Call forwarding on MegaFon

The essence of the Megafon call forwarding service is to transfer an incoming call from number 1 to number 2, which can be performed either unconditionally or following certain conditions. The following types of forwarding can be distinguished:

  1. Call forwarding on busy - if number 1 is busy, automatic forwarding to number 2. This option is indispensable for business people: not a single customer call will be lost. Your partner can always answer the call instead of you.
  2. Call forwarding on no answer - works only in situations when the working phone does not answer. Forwarding to the desired number is in progress. If the phone is switched off, the forwarding will not be performed.
  3. Call forwarding on unavailability - if your battery runs out or the call falls during your stay in the metro, the client's call, which cannot be lost, will be forwarded to your colleague who is in the office with a charged phone.
  4. Unconditional call forwarding - all calls from phone 1, including when it is switched on and available for the network, are forwarded to phone 2.

The Megafon call forwarding service is available for installation on any number of a Russian operator, both mobile and landline. The exception is numbers starting with +7809 and +7803. There is no way to redirect already redirected calls, as well as to install the service to the number of a foreign operator. All numbers for forwarding must be recorded in the international format (via +7).

There is a possibility of redirecting calls to voice mail, for which you should register the number +79262000222 (Moscow region). If you live in another region, you can easily find out the phone number to enable voice mail on the operator's website or by contacting the help desk. The Megafon "Change the ringtone" service does not work on calls forwarded to other numbers. Standard beeps are used.

When setting up the service, you do not need to pay either a subscription fee or a connection fee. Only the cost of the call to the number registered for forwarding is paid. Everything here is strictly individual and depends directly on the tariff you use. So, when forwarding to an MTS number, you will be charged for a call to MTS at the rates of your tariff.

Do not abuse call forwarding while staying abroad. The cost of an unconditional type of call forwarding in roaming is the same as for calls in Russia, and double tariffication will be applied for conditional call forwarding: both incoming and outgoing calls are charged.

Forwarding text messages on MegaFon

There is currently no possibility of forwarding SMS messages on MegaFon. Some time ago there was an SMS + service that allowed for forwarding text messages, but now it is not available.

How to activate MegaFon call forwarding?

In the review, the advantages of the MegaFon call forwarding service are sufficiently highlighted, which may make communication users a natural desire to use it. There are the following methods of setting up call forwarding to your number:

  1. With the help of operator support;
  2. By contacting the employees of any MegaFon communication salon;
  3. Having configured through the phone parameters 4. Using USSD commands.

In the review, we will focus exclusively on the last two options. The friendly hotline staff will easily tell you how to activate the service in ways # 1 and # 2.

So, method number 3 - use the settings of your phone. We find the call settings section in the menu, then the menu for setting up call forwarding, where all possible options are indicated, you should choose the one that suits you, enter the number yourself, where incoming calls will be redirected. The phone will do the rest of the work itself and the cellular network will have access to the necessary settings.

USSD commands to connect Megafon forwarding

  • ** 67 * phone_number # - call forwarding on busy;
  • ** 61 * phone_number # - forwarding on no answer (you can specify the waiting time for a response, then the request will be like this:
  • ** 61 * phone_number * time # - time can be specified from 5 to 30 sec., Step 5 sec.);
  • ** 62 * phone_number # - call forwarding on unavailability;
  • ** 21 * phone_number # - unconditional call forwarding.

It seems interesting to be able to combine conditional types of call forwarding with each other (a new condition for each number), but when setting up an unconditional type of call forwarding, all other conditional types are automatically disabled. The ability to set up a second line does not depend on the tariff plan and is always available, which is extremely convenient and allows you to keep incoming calls under control.

How to disable MegaFon call forwarding?

Methods for disabling the MegaFon call forwarding service are similar to those indicated in the previous paragraph. Let's denote USSD requests:

  • ## 67 # - refusal from call forwarding on busy service; ## 61 # - refusal from call forwarding service due to no answer;
  • ## 62 # - cancellation of the call forwarding on unavailability service;
  • ## 21 # - refusal from unconditional call forwarding; ## 002 # - one-time refusal of any kind of forwarding.

Additional commands

  • * # phone_number 67 # - check the setting of call forwarding on busy;
  • * # phone_number 61 # - check the call forwarding setting on no answer;
  • * # phone_number 62 # - check the forwarding on unavailability setting;
  • * # phone_number 21 # - check the setting of unconditional forwarding.

The answers to your requests will be entered on the screen of the mobile phone. Having seen them, you can easily disable those types of call forwarding that you no longer use or refuse the service entirely.

By connecting the service, the subscriber can receive calls that have been received, for example, on his work phone, from a smartphone or home phone. The option is provided by all mobile operators, including MTS.

Service description

Call forwarding is the ability of the mobile network to redirect an incoming call from one phone to another. The essence of the service is quite simple: when making a call to a specific phone number, the call is automatically redirected to a pre-designated other phone number. Any number in the world can be the addressee in this case.

Initially, this option was more used by business people even before the appearance of phones such as Duos Samsung, capable of receiving calls simultaneously to two cards from one or two mobile operators. In this case, the subscriber could be reached under any circumstances only if the call forwarding service was activated.

You can configure the option through the menu in the "Call settings" section. From the list provided, select the appropriate type of forwarding and save the changes. If necessary, the subscriber can choose not one, but several numbers at once for call forwarding.

Call forwarding types

MTS provides several options for call forwarding, the choice of which is determined by the needs of the subscriber:


  • Call forwarding on unavailability - calls are redirected to another number if the first one is currently outside the coverage of the mobile network;
  • Call forwarding on busy - calls are forwarded if the phone number is busy at the time of the call;
  • Call forwarding on no answer - the call is redirected if the waiting limit on the line is exceeded;
  • Forwarding unconditional - automatic forwarding of all calls to one or several numbers.

When at least one of the conditions is triggered, the call is automatically redirected to the number specified by the subscriber for forwarding. Any numbers can be selected as the second phone, as well as voice mail. It should be noted that activation of the service in roaming will increase the tariffication of calls by 2 times - both for outgoing and incoming calls at the same time.

How to connect?

There are several ways to connect call forwarding. The easiest way to do this is through the ussd command. The combination of numbers and signs directly depends on the type of forwarding that needs to be activated:


  • Unconditional - ** 21 * phone number #;
  • Out of reach - ** 62 * phone number #;
  • For lack of response - ** 61 * phone number * waiting limit #;
  • By employment - ** 67 * phone number #.

You can find out information about how to connect an option when you call the help desk. However, this service is paid and costs 30 rubles.

Connection through the MTS website

Unregistered MTS subscribers can quickly register and activate call forwarding by changing the settings in the "Personal Account". To activate the option, you need to follow the following sequence of actions:


  1. Log in to the website of the mobile operator mts.ru;
  2. On the left side of the screen from the menu, select the "Settings" category;
  3. Click on the "Call Forwarding" section;
  4. In the “Conditions” sub-item, select the appropriate type of call forwarding (if you select the “call forwarding on busy” item, specify the waiting limit during a call);
  5. In the appropriate field, indicate the phone number to which incoming calls will be redirected;
  6. Finally, click on the "Apply" button to save the changes.

Before the phone number for forwarding, you must specify the country code "+7". It should be remembered that you cannot forward calls that have already been forwarded.

How to disable?

There are several ways to deactivate the option. As with connection, the easiest way to make a system request is with the following combinations:


  • Unconditional call forwarding - ## 21 #;
  • Call forwarding on busy - ## 67 #;
  • Call forwarding on no answer - ## 61 #;
  • Call forwarding on unavailability - ## 62 #.

After dialing the appropriate combination, press the call button. To deactivate any of the above redirects, you can use the universal ussd command - ## 002 #.

Disconnect via the Internet


You can deactivate the service on the mobile operator's website in the Call Forwarding section. To do this, just uncheck the box next to the selected call forwarding method and press the "Apply" button.

If the subscriber is a confident user of a mobile device, he can turn off call forwarding through the My MTS application. In it, you need to find the item "Call settings" and deactivate the service.

Mobile operator assistance

You can refuse call forwarding in the telephone mode. To do this, call 8-800-250-0890 and ask the operator to disconnect you from the service. To convince you to deactivate call forwarding, you can call 555 and use the voice menu to check the status of the option.


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Forwarding MTS allows you to direct all incoming calls to another number, but this will not affect the ability to make outgoing calls and SMS. This service is especially relevant for people who travel a lot and often, but at the same time want to stay within the access zone. Such services are provided by almost all mobile communication companies, therefore, the MTS forwarding number can be tied to another operator. To use this service, you need to configure it, which also does not take much time. Calls will be charged in accordance with the selected tariff plan, additional charges for using call forwarding will not be charged.

Types of call forwarding in MTS

Since the cases in which MTS may need to be redirected to another number may be different, the company provides four different types of this option.

  1. The first is especially suitable for corporate companies and clients, as the signal is forwarded to another number immediately after receiving a busy signal.
  2. Further, the MTS call is forwarded if the number does not answer for a certain time. The call period is determined by the subscriber himself.
  3. The subscriber's device is out of network coverage or is disconnected In this case, all incoming calls will be redirected to another number.
  4. Unconditional call forwarding transfers all incoming calls to the specified number.

It is very important that this function allows you to redirect calls to absolutely any number, be it a city number or belonging to another mobile operator. Some problems may arise with calls from numbers starting at 8800.

Connecting and setting up call forwarding to MTS

This function is very popular, as it is quite simple to make a call forwarding to MTS. Like most of the functions and options provided by this company, connection and configuration does not require special skills and preparation.

The easiest way is to use a personal account on the operator's website. There are detailed step-by-step instructions to help the subscriber. It is also possible in your personal account and forwarding SMS MTS. In addition, the company offers to use the My MTS application, which also provides functions for setting and connecting various service packages and options, including MTS call forwarding.

There are also special network requests that will allow calls to be routed to a specified number.

To install unconditional forwarding on a subscriber's number, in which all incoming calls will be redirected to another phone number, you need to dial from the device * 21 * subscriber's number where calls will be directed #... To check the activity of the service, you need to dial a request from your phone *#21# , after which a message with information will be sent to the number. If the service is no longer needed, you should not call the operator, since you can also disable call forwarding to MTS using a special code - ## 21 #.

If forwarding is required when the subscriber does not answer, you must dial * 61 * subscriber number #... To check the activity of the service and disconnect, respectively, requests are used *#61# and ##61# ... To set the interval at which the service will be triggered, you must specify the required time in the request code - * 61 * subscriber number * interval #... O can be from 5 to 30 seconds, but it must be a multiple of five.

If the phone is turned off or offline

How to enable call forwarding to MTS in case the phone is switched off or there is no network? There are mobile requests:

  • enable - * 62 * number #;
  • disable - ## 62 #;
  • check activity - * # 62 #.

If the phone is busy

In the case when the subscriber is busy, forwarding from MTS to Megafon or any other operator is made using requests:

  • connection - * 67 * number #;
  • shutdown - ## 67 #;
  • service status check - * # 67 #.

It is important to take into account that all numbers indicated for forwarding must be registered in the international format, that is, start with +7. If the forwarding is carried out to a city number, you must also indicate it in the international format and be sure to indicate the city code.

Other ways to set up call forwarding for MTS

Call forwarding from MTS to Beeline, Megafon, another operator or city phone number can be carried out in other ways.

To receive detailed instructions on how to connect and use the Call Forwarding to Another Number service on your phone, you can send a USSD command *111*40# ... You can also send SMS with text 1111 to short number 2111 and also get the settings on your mobile device.

You can also always contact the operator or contact the MTS service center, where the specialist will tell you in detail about the connection and the terms of use of the service. However, the cost of connecting this function will be 30 rubles if the subscriber uses the contact center for this.

Other operators also provide similar services. To find out how call forwarding from Tele2 to MTS or from another operator works, you need to read the instructions on their website.

Have you ever heard of call forwarding on your phone? You've probably heard it, although you don't know what it is. In fact, everything is quite simple - this is a special service, which is provided, among other things, by cellular operators.

Call forwarding (voice call forwarding) is the ability to redirect an incoming call from one number to another. Let's take a look at the simplest example. You advertise in the newspaper, attach your phone number and wait for a call. An event occurs, as a result of which your phone is taken away from you for several days. Since the announcement has already been published in the newspaper, you cannot change the number, however, you can set up call forwarding on the phone that is being picked up from you. Set up call forwarding and all incoming calls from that number will go to another number - which you specify. Everyone is happy and contented.

Please note that you can forward calls not only to another mobile number, but also to a landline.

Types of call forwarding

There are 4 main types of call forwarding in total.

  • Unconditional call forwarding. In this case, all incoming calls are redirected to another number.
  • Call forwarding on busy. Calls will be forwarded to another number only when the subscriber's number is busy.

  • Forwarding on no answer. In this case, forwarding is possible if the subscriber does not answer the call. The subscriber can set the waiting time on the line.
  • Call forwarding when the network cannot establish communication with the called subscriber's number. This method of forwarding is used if the subscriber is out of the network coverage area or his phone is turned off.

How much is it?

Depends on the specific tariff and service provider. There are tariffs where call forwarding is free, there are tariffs where you have to pay for it anyway. On separate tariffs, money is charged for forwarding only if the subscriber has gone beyond the limit of free calls.

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