SafeCrow offers secure transactions for the purchase and sale of goods and services to active Internet users. Comfort and safety at a low commission for our work.
The best service for conducting secure transactions when buying or selling online
Company SafeCrow is an online sale and purchase protection service for individuals and legal entities with an excellent reputation. We guarantee transaction security between the buyer and seller of goods, as well as between the supplier and consumer of services.
Secure transaction through the guarantor service
Services from a young and dynamic company, SafeCrow, are an up-to-date financial and technological service for doing business. Each safe transaction in the Internet is available to active residents of the entire Russian Federation who buy goods or services in virtual mode. The comfort and safety of online trading is ensured by:
- A well-established system of secure transactions and the presence of high expertise in various areas of online business.
- Modern technologies and constant communication with the client at every stage;
- Opportunities to get timely advice in the field deal protection;
Safe online transaction
If you have not asked for help before deal protection companies, we advise you to carefully study the information on the SafeCrow website. After reading the reviews of our customers, you will quickly see that working with us is simple, profitable and safe.
Low commission for the provided protection and the ability to control on your part how it is carried out secure transaction will allow you to experience all the benefits of cooperation.
The intermediary in the transaction will secure the work from risks
Employees of our service guarantee the client the provision of a convenient and reliable service that will ensure the protection of each trade transaction on the Internet. We will ensure that you fulfill the obligations of the buyer or seller in full. This will protect the business from fraudsters and the risk of forgery.
Turn to SafeCrow for help and get a full range of services to ensure security each deals in the Internet. We have done protection of transactions with their work and managed to reach a leading position in the market of services provided. Cooperate with SafeCrow and enjoy the comfort and security of all online transactions.
What is a secure transaction?
Service "Safe deal" allows you to make the process of buying and selling goods convenient and safe. The buyer pays for the goods with a bank card, the money is reserved on Yula's account until the actual transfer of the goods, after which they are transferred to the seller's card.
For the successful completion of a secure transaction with seller written off commission before 10% of the value of the goods.
A secure transaction is available for goods worth from 100 to 200,000 rubles in the categories "Things, electronics and other", "Animals" and "Spare parts and auto products". The ability to sell a product with a secure deal can be enabled by default for all products that meet the conditions above.
How to sell goods on a secure deal?
1. Check that your items have secure transaction enabled. You can independently connect the service in the profile settings (in the Yula mobile application), indicating the details of the bank card, which will receive money for the sold goods.
2. When placing new or existing products along with a secure deal for some categories, an additional opportunity to connect delivery appears. Shipping costs are paid by the buyer.
Last name, first name and patronymic in the details for delivery must match the passport data. This data is used in the electronic waybill to send the goods.
The dimensions of the goods must be no more than 80cm * 80cm * 120cm, the maximum weight is 15 kg.
The seller is responsible for the accuracy of the entered data and, in case of an error, pays the difference in the cost of delivery at the branch when sending the goods. In case of loss or damage to the goods by the delivery service, the amount of compensation is equal to the cost of the goods, but not more than 200,000 rubles.
3. When the cost of the goods (and shipping, if applicable) is paid by the buyer, the seller receives an SMS notification with information about the transaction. Order details are in the "My Orders" - "Sales" section. Until the actual transfer of the goods, the buyer's money is kept in Yula's account.
4. The buyer chooses the delivery method: self-pickup from the Boxberry branch, courier delivery or a personal meeting with the seller.
If the buyer has chosen delivery, it is necessary to take the goods to one of the Boxberry branches.
4. Pay for the goods and (and delivery, if applicable) with a credit card. After payment, the funds are reserved on Yula's account until the actual receipt of the goods.
5. Receive the item and check it carefully.
If you have arranged delivery, sign for receipt of the goods after verification. In the event that you received a product that does not match the description, refuse it, and we will refund the money (the refund is carried out within 1-3 business days, depending on the speed of payment processing by the buyer's bank).
If you yourself took the goods from the seller, and it suits you, confirm receipt in the Yula application. If not, please open a dispute.
What are the benefits of a secure transaction?
Convenient payment. The ability to pay for goods with a bank card (including credit), without the risk of transferring funds to a stranger.
Guaranteed safety of funds. Buyers do not need to transfer an advance payment to a stranger on a card, fearing that he will not receive the goods, and sellers do not need to worry that the buyer’s intentions are not serious and he will not pick up the goods. The buyer, paying for the goods on Yulia, shows that he is ready to purchase it, and the seller only needs to transfer the goods. During the transaction, the funds are stored on Yula's account and only after the goods are transferred to the buyer, they are transferred to the seller's card.
Safe Deal - the service offered by fl.ru seems to be the most successful solution for safe work on the freelance exchange.
But this is only at first glance.
Let's first take a look at the tariffs (for summer 2016):
Depending on the budget of the order, the commission is:
14.9% of the budget amount with a budget of up to 5,000 rubles;
13.9% with a budget of 5,001 to 10,000 rubles;
12.9% with a budget of 10,001 to 50,000 rubles;
11.9% with a budget of 50,001 to 100,000 rubles;
10.9% with a budget over 100,000 rubles.
The commission is deducted from the customer during the design of the project. Expensive? I think yes. That is, if a customer draws up a project for 15,000 rubles, he needs to pay almost 2,000 rubles in commission. But, believe me, it would be better if the freelancer paid a commission.
How fl.ru secure deal works
If you are an experienced freelancer, you know how a safe deal works, if you are a beginner, I will briefly tell you: the customer deposits money in advance, you agree on the terms of the order. After you did, he accepted the order - the money is transferred to your account. Those. you see the money and start working. All this is monitored by Arbitrage, a foggy service from fl.ru, which controls that everything is fine. Also, if there is a dispute, he decides who to return what to.
What can Arbitration do?
- Refund of 100% of the amount to the Customer
This decision is made if the result is not provided on time and / or does not fully comply with the task. - Payment of 100% of the amount to the Contractor
The decision is made only when the end result is fully consistent with the task and submitted on time. - The division of the amount between the Customer and the Contractor
The decision is made after assessing the degree of readiness of the result and only if the partially completed scope of work is submitted on time, which corresponds to the task and can be used by the Customer. - Cancellation of Arbitration
Possible by agreement of the Parties, if one of the decisions has not yet been made. After the cancellation, the Arbitration closes, the order returns to work.
But this is so only in utopia.
Safe deal: pitfalls
Let me remind you that I consider BS only from the side of a freelancer.
Here, you have issued a BS, the money is reserved by the customer. Do you think they are already yours? You are mistaken.) This is not a guarantee that the customer will accept the project. It doesn't matter how long or how much. When fl.ru says that it can pay 100% of the amount to the Customer when the work is fully consistent with the task, the moment is missed that medium-sized projects often work without TOR, but “I want a similar site” or TOR figurative. Often TK in my case is a PSD layout for layout / template creation. You can pull the Customer for a wide technical specification, but it is not worth it to him.
And now the question is: you have a design for the main, internal, product page. The customer asks you to make the layout search result page the main one. This is a lot of work as there are a lot of elements to edit.
Is this included in the approved assignment? A difficult and contentious issue. In fact, if you do not, the customer will not be satisfied. And if you still make a pop-up like on that site? How about putting a watermark on all your photos? Why is there no mobile version?
You say you've done the job. He says - I did not get a ready site. You open arbitration, they say, I did it - give me my 100%.
And here is the paradox: money is reserved by the customer. He also paid commission. Fl.ru is not profitable to withdraw money for you, because. he will lose a customer. It is better to return the money to the customer, he will write you a review that you are not competent, open the project again for another freelancer, again pay a commission and everyone is happy. Except you.
Of course, these are all examples. I am sure that each specialization has its own stones, as well as in website development, and in design, and in 3D and in texts.
In fact, there are two options for arbitrating:
- 100% refund to the customer. When nothing really / poorly done. The customer can leave a review for you, you can't.
- 50%/50%. When you have the facts that you have done the work, but in order not to offend the customer, the amount is divided in half.
The client was missing for three weeks. Arbitration pulled to the last, in the end - paid in half. I made a project, attached all the sources (consider, the customer received the site) and received half of the money.
I have many such examples. During my work, I had 53 safe trades, among them up to ten arbitrages, and I did not receive a full payout for any of them.
There is no such practice on the bourgeois exchanges. Everything is simpler there - the customer pays money when putting up a project, the contractor, when he is selected, also pays money.
Well, as long as everything on fl.ru will be a reference point for neo-official, for projects “I want to try selling on the Internet”, until then we will be fed the quality of Safe Deals.
PARTNER MATERIAL
What are secure transactions, who needs them and who does it
In contact with
Classmates
There is always a high risk of encountering an unscrupulous seller or a scammer when shopping online. To save your money and nerves when buying online, you can use the secure transactions service (escrow). A secure transaction is beneficial for all parties involved: the seller is guaranteed to receive an advance payment, the buyer minimizes the risks in case of transaction cancellation or fraud, and the escrow agent receives a fixed percentage.
What is a "protected transaction"?
The main advantage of secure transactions is the presence of a third party - an intermediary company, a guarantor that will save the buyer's money if the seller delivers a low-quality product or violates the terms of the contract. Thanks to the service, you can make secure purchases for any amount, both with an official retailer and with an individual seller, without worrying about the safety of money.
When buying in online stores, many are afraid to pay sellers in advance, believing that after payment they will receive a product that does not match the description or the order will not be delivered at all. In this case, escrow services reduce the risk to zero: the money is sent to the seller from the account of the intermediary company only after the goods are delivered and the buyer confirms that everything is in order. The service, for example, is actively used by participants in online auctions, where there is always a high probability that you will not get what you wanted, even despite the presence of reviews and seller ratings. Recently, joint purchases of goods abroad have been especially popular, when several users cooperate and create a single order in a foreign online store, which is then delivered in one package. Thus, all participants save on customs duties and commission fees, and sometimes receive a discount. In such situations, the escrow service can protect the entire group, and distribute the commission to all participants.
Initially, the transaction protection service was used in real estate transactions. In the United Kingdom and the United States, it is a common practice to hand over money to lawyers before all conditions are met by both parties. In Russia, the tool is still little known, but positive trends are already emerging in various areas. Thus, in 2014, amendments to the Civil Code of the Russian Federation were adopted, allowing banks to open escrow accounts for real estate transactions. But in practice, this rule does not work and banks are in no hurry to open escrow accounts due to the lack of clear state regulation and application practice.
When renting an apartment, you can make a deal through online services based on the escrow principle right now. In addition to buying and selling, some services protect the relationship between employees and employers. For example, by making a safe deal on a freelance exchange, the contractor is sure that he will receive money for his work in the event of a sudden disappearance of the customer.
legal note
In 2012, a draft federal law “On Amendments to Parts One, Two, Three, and Four of the Civil Code of the Russian Federation, as well as Certain Legislative Acts of the Russian Federation” was developed. This document spelled out a new type of agreement - an escrow agreement, as well as a new type of bank account - an escrow account.
On July 1, 2014, new provisions of the Civil Code of the Russian Federation came into force, providing for the possibility of making settlements by concluding an escrow account agreement. The following articles of the Civil Code of the Russian Federation are devoted to the escrow account: 860.7, 860.8, 860.9 and 860.10.
All secure transaction services work on a similar principle, regardless of the type of purchase. So, in order to buy a used car or make money on an interesting project, without leaving your computer, just go through a few simple steps. First you need to choose a suitable escrow service: there are not very many of them in Russia, mainly niche (built-in) ones operate - Escrow.WebMoney, "Safe Transaction" from Yandex. A universal analogue - - allows you to conduct secure transactions without being tied to a resource and payment method. Next, we negotiate with the seller (customer) the conditions under which the funds will go to the contractor and the transaction will be considered closed. We enter all the nuances into a special online form and then transfer the required amount to the guarantor company (the money is “frozen” on a bank card or stored on the agent’s account). The agent, in turn, informs the seller that the money has been received. As soon as you make sure that the car is in good condition and meets the requirements agreed in advance and confirm this, the money will go to the seller. A transaction with a customer ends in a similar way: you will receive money by completing your task in accordance with fixed conditions.
What to do if the machine turned out to be defective, or the customer no longer responds to letters and calls after the work is done? In the absence of protection of the transaction, you will have to write a statement to the police, contact Rospotrebnadzor, stand in lines and draw up many different documents. The conclusion of a secure transaction will help to avoid this: most intermediary companies have their own online dispute resolution service - arbitration or an arbitration court, which you can use if you have not previously been able to resolve the conflict yourself.
Escrow services in Russia
As mentioned above, there are not so many players in the escrow services market. Escrow.WebMoney differs from other Russian escrow services for individual clients in the absence of additional commission fees: the company charges only 0.8% for the transfer from any transaction amount when making a deposit. However, only owners of webmoney wallets will be able to conduct a safe transaction here.
WebMoney Escrow can be used for online purchases of goods, especially if a personal meeting to check the quality of the goods is not possible, as well as when hiring a "remote employee". If the participants in the transaction decide to do without commodity-money relations, replacing them with "in-kind exchange" (mutually beneficial services), then they also may not worry that one of the parties will refuse to fulfill their promises after someone has already did his part of the job. The WebMoney Escrow service is free, the commission for arbitrators is charged only in the event of a dispute and the impossibility of resolving it on your own. The service also makes it possible to conduct transactions not only between individual participants in the WebMoney system. Owners of third-party resources, such as online stores, marketplaces, message boards, are provided with APIs in the form of web services for integrating Escrow into their website.
Tatyana Milacheva
Director of Marketing Communications WebMoney Transfer
"Guaranteed Settlement Service" from Sberbank
For secure mutual settlements between legal entities, Sberbank-AST has introduced a Guaranteed Settlement Service with the ability to make a payment for any amount. The commission for such an operation is 0.8%, and the seller pays it. The participants in the transaction register the contract in the system, and the service automatically generates an additional agreement, turning the contract into a tripartite one. An electronic signature serves as an additional tool for protecting the transaction.
I would like to note that among the few participants in the financial sector who are actively promoting the maintenance of escrow accounts, we work with a minimum commission, all actions of the buyer and seller are recorded online. No in-depth verification of documentation by third parties or the need for face-to-face communication - our service is characterized by maximum flexibility, transparency and gives the participants in the transaction a certain freedom in regulating business relations.
Nikolai Andreev
General Director of Sberbank-AST
A comprehensive solution for protecting any kind of online transactions between both individuals and legal entities - SafeCrow. Depending on the amount of the transaction, the guarantor company withholds a fixed commission from 1% to 4%, but users themselves decide who will pay it: the seller or the buyer. It is possible to divide the commission payment into two, and if more than two persons are interested in the transaction - evenly distribute it among the participants.
If the transaction turns out to be disputable, the money will be transferred to the seller only after the parties come to an agreement and the claim is withdrawn. Assistance in resolving disputes is provided by professional arbitrators, and in complex and ambiguous situations, you can contact SafeCrow's partner arbitration court.
"Safe deal" from "Yandex"
In February 2016, Yandex launched the Safe Transaction service for Yandex.Checkout users, designed to make secure payments on sites where users offer goods or services. Here, the participants themselves decide what percentage the intermediary will receive - on average, the commission is about 5%. The escrow service algorithm differs only in that instead of transferring money to a third party, the service simply blocks the required amount on the customer’s bank card or Yandex.Money wallet until the transaction is completed, and the obligation to resolve conflict situations is assumed by the Internet - the site that connected the "Safe deal".
