Many of us are well aware of how to deal with problems that may arise with the long-familiar iPhone. However, Apple has changed a lot with the iPhone 8, iPhone 8 Plus, and iPhone X.
In this article, we will try to figure out what to do if your iPhone 8, iPhone 8 Plus or iPhone X do not respond to actions, do not turn on at all, freeze on an apple.
The device does not respond at all
If your iPhone 8, iPhone 8 Plus or iPhone X does not respond at all to your actions, it just freezes and shows a static picture or just a dark screen, restart needed.
In this case, you should not lose any data that you worked on if the corresponding software has an autosave function. And the iPhone will definitely not be reset.
Device does not start after restart
If your iPhone 8, iPhone 8 Plus, or iPhone X still won't turn on after the forced restart procedure, he could run out... Yes, you didn't even notice it.
In this case, connect the device to a wired charger (this is preferable) or put it on a wireless station and leave it for an hour. In a couple of minutes this will appear:
If the charging screen does not appear for an hour, or if a screen for connecting to a power source is displayed, do not despair. Just check the connector, USB cable and power adapter.
First, make sure 100% that all connectors are securely connected and not damaged or clogged with dirt. Try a different cable or power adapter. If it is dull - to the service.
Please note that in winter the battery can run out very quickly due to low temperatures. Moreover, it may not provide the required power, and the device will simply turn off.
Of course, everything written above is also true for the iPhone 7 and below. No nuances other than lack of support wireless charging in this case, simply not.
Smartphone freezes on apple while loading
It happens that the iPhone seems to start, but its loading stops at the Apple logo - an apple. But this mostly happens on test firmware and other risky manipulations.
First. Connect your device to your computer and open iTunes.
Second. When the device is connected, perform a forced reboot.
- On iPhone 8, 8 Plus, X, press and release the volume up button, then press and release the volume down button. And at the end, press and hold the power button up to the Apple logo.
- If you are using an iPhone 7 or 7 Plus, press and hold the Power button and Volume Down button for ten seconds or longer until the Apple logo.
- If you're using an iPhone 6s, 6s Plus, or older, press and hold the Home and Power buttons at the same time for ten seconds or longer until the Apple logo.
Never release the buttons described above when the apple appears - the Apple logo. Keep holding them until the recovery screen starts. Let go and exhale.
Third. Select "Update" when prompted to perform a repair or update. iTunes will try to reinstall iOS without erasing your personal data.
ITunes will first download a fresh copy of iOS for the device. You just have to wait for the procedure to complete or try to perform it again if something goes wrong.
What to do if all else fails
As a result, after all the procedures described above, you should see the familiar lock screen of your iPhone 8, iPhone 8 Plus, iPhone X or an older iPhone that you are so used to:
However, in rare cases, you may not succeed. Yes, this happens sometimes with the iPhone. And there are plenty of reasons for this outcome:
- There is something wrong with the displayif it stays dark but you hear alerts and feel vibration.
- There is something wrong with the displayif it stays black but you hear a beep when you plug your iPhone into a charger.
- There is something wrong with the tachif the display works, but does not respond to your gentle and not strong pressing.
- What's wrong with the buttonsif you can't force restart the device or even just press them to do so.
- Something just isn't rightif the device is frozen on the apple screen and is not recognized by iTunes.
As a result, you need to go to the service. But his choice is a topic for a separate material. Better, of course, in the official one, but it is long and expensive. It can be unofficial, but it's dangerous for the iPhone.
If your iPhone 5 won't turn on, there are several reasons why this might be happening. We will look at the most common "symptoms" and the treatment process for iPhone.
It is interesting that the fifth model is not very different from all the others in terms of malfunctions, but some differences are still present, so the repair will also be different.
Problem # 1. Black screen
It is very easy to recognize this symptom - absolutely nothing happens when you press any buttons. The screen is still black. In this case, you can do the following:
- If the device worked in low temperatures (for example, you used it in winter at -50 ° C), it just needs to be thoroughly warmed up. To do this, well, you need to use any heating devices, just put it on a table in a warm room, for example, in an apartment. You can also, if desired, hold it for a long time in your palms, again warm.
- Put your smartphone on charge. If it doesn't charge, then the problem is with the battery, charger or connector. The only thing you can check for yourself is the battery - if it's not swollen and looks normal, it's okay. If possible, use a different battery in your phone. And if the iPhone refuses to charge after replacing the battery, the problem is in the connector or charger. Try using a different charger as well. If all else fails, take your iPhone to a service center.
- In some cases, pressing the "Home" and "Power" buttons at the same time helps. They need to be kept for about 20 seconds. The Apple logo will then appear on the screen. Then you can release the buttons and wait for the operating system to start.
If a black screen appeared after the iPhone was dropped, it is likely that the display will need to be replaced. But it makes no sense to do such a procedure on your own and it is better to contact the service center.
Advice: Refer to Apple Authorized Service Providers for repairs only! Of course, repairs from "street" masters can be cheaper, but the manufacturer's warranty in case of contacting them disappears, and in case of even greater breakdown, no one will return the money. Therefore, it is better not to try to save money, after all, the iPhone is quite an expensive thing.
As for moisture and cold, if you dropped your iPhone into water, even for a short period of time, then it is better to completely disassemble it and let it dry. Better to leave it disassembled overnight. Then he will most likely come back to life faster.
Problem # 2. The apple is constantly burning
This symptom is also quite common. It happens that the Apple logo does not just burn, but the apple flashes. It looks like it is shown in the picture # 2.
In this case, you should do the following:
- Download and install iTunes on your computer (here is the link to the official website). Take a USB cable and run this program.
- On the smartphone, hold down the "Home" and "Power" buttons. Thus, it will shut down.
- Connect the phone with a cable to the computer and hold down the "Home" button on the device. Keep holding it until the picture shown in Figure 3 appears on the screen.
- A new window will appear on the computer screen, in which it will be written that there is a problem with the iPhone and it can be restored. To do this, simply click on the "Restore" button.
Then just wait while iTunes does its job - download the necessary software, use it and return the device to a working state. This process usually takes no more than 20 minutes.
This method also helps in cases where the iPhone is constantly rebooting or some other malfunction occurs in it.
It also happens that even after fully discharging and charging, it does not want to work normally. So then it would also be useful to use iTunes for recovery.
Problem number 3. Lack of response to pressing
It also happens that the iPhone's screen works quite well, but when the user tries to press any buttons - "Home", "Power", volume buttons, and so on, nothing happens. One gets the feeling that the device is turning into a brick.
In this case, the following can help:
- Press the "Home" and "Power" buttons simultaneously. Thus, you initiate a hard reset of the smartphone. It may well help bring him back to life.
- Disassemble the phone, remove the battery from it. Then it will shut down forcibly.
If all this does not help, you will have to, again, take the iPhone to a service center. There is no other way out of the situation.
Problem number 4. The iPhone turned off by itself and does not turn on
In this case, nothing lights up, does not blink, does not appear, but the smartphone simply does not turn on. That is, now it really is a real useless brick.
Here's what the user can do in this case:
- Perform a forced reboot. As a reminder, this is done by pressing "Home" and "Power".
- Try using the iTunes repair tool mentioned in issue # 2.
- Put the device on charge and wait at least a couple of hours. It happens that after a complete discharge, the device will flatly refuse to turn on. And then you need to give it a charge. But, again, inspect the battery yourself - if something is wrong with it, charging will not make sense. The battery or charger needs to be replaced.
- Press the volume up button several times in a row, and then the volume down button. No matter how strange this method may seem, in practice it often helps to bring the phone back to life. Although it is not really clear how this happens in general.
This usually helps to solve the problem. If this is not the case, do not try to fix the iPhone 5 yourself. Most likely, you will simply harm it even more.
It is also worth considering that if the iPhone turns on, but all sorts of errors appear on it, you need to solve them. Do not immediately restore or reboot the device, it is better to try to solve the problem pointwise.
If you do not understand any methods for solving problems, write about it in the comments.
The video below shows how specialists can solve the problem with an iPhone that refuses to turn on.
Today we will talk with you about what to do if your iPhone turns off and does not turn on. There can be many reasons for this. We will consider everything and try to find out what needs to be done to restore the gadget to work.
Battery change
Well, the first option, when the iPhone turns off and does not turn on again, is a problem with the gadget's battery. Honestly, any equipment and spare parts have their wear and tear. Moreover, with daily and active use. So, if you suddenly encounter a similar problem, then try replacing the device battery.
It is best to buy a new battery from a brand store. Insert it into your gadget and then try turning on the device. This usually works. True, sometimes it may be so that the iPhone turns off and does not turn on at all, not at all due to problems with the battery. In this case, you will have to look for the root of the problem elsewhere. Which one exactly? Let's try to figure it out.
Crash
Before you run to the store for a new battery, you should try another rather interesting approach. As a rule, if your iPhone has turned off and does not turn on again, then it is best to start working on the problem from this stage.
The point is that no system is immune to errors. Failures can lead to this behavior. This means that we must somehow fight this. It's quite easy to be honest if you know where to click. System failures are "treated" by simultaneously pressing the power button and the exit button to the main menu. Hold them in this state for about 12-15 seconds, and then see what happens. The system loading indicator will appear on the screen. That's all. Now you know what to do if your iPhone turns off and does not turn on again. But it's not always that good, is it? Let's consider with you a few more options for the development of events.
Battery charge
True, before getting upset and puzzling over our today's problem, it is worth looking at another funny incident. If your iPhone turns off and does not turn on again, you can try ... to charge it.
Quite often, users do not notice how their gadget "sits down". Moreover, in cases where the battery charge finally drops to 0%, the iPhone will stop responding to any attempts to turn it on. You will have to connect the charger to it and then wait for a while. After that, try to turn on the gadget again. Happened? Then it's all right. Now you know what to do if your iPhone has turned off and won't turn on. And if it didn't work, what then? Let's try to figure it out in this difficult matter.
Drying
Sometimes the reason that the iPhone turned off and does not turn on (does not respond to charging) may be a banal ingress of moisture on the device. To be honest, although now they are trying to create something "water-repellent", nevertheless, so far this has not been achieved. Thus, it is necessary to protect the equipment from moisture.
If you suspect that your iPhone has turned off and does not turn on (it does not react to charging) due to the fact that it got water, then you will have to disassemble the device. After that, just dry all parts thoroughly. That's all. After a while, try to work with the gadget again. In cases where the reason lay precisely in moisture, this method will work flawlessly. But everything is not always so simple and easy. Let's see why else there might be this "behavior". There are still quite a few reasons, but they are all solvable. This is not always easy, though.
Viruses
But now we come with you to less pleasant reasons, for which you may wonder what to do if the iPhone has turned off and does not turn on / does not charge. The fact is that quite often this is the result of a virus infection of the system.
Yes, nobody is safe from them now. Especially if you surf the Internet a lot from your gadget. Thus, it is likely that this is the reason. What if the iPhone turns off and won't turn on and won't charge? It is better not to engage in amateur activities - just take your gadget for repair and report suspicions about a virus attack. As a rule, your iPhone will be returned to you safe and sound, and in working order. So it's not so scary. You just have to walk for a while without your equipment, and also pay a considerable amount of money. But this is better than buying a new gadget.
Breakage
True, if you think what to do if the iPhone turns off and does not turn on (it does not react to charging), then, frankly, the reason may be that you simply have equipment breakdowns. In particular, this applies to the connectors on the gadget, as well as the charger wires.
In this situation, frankly, there are several ways out. The first is to try connecting another charger to your iPhone. A very good option, especially if you are familiar with the same smartphone. In extreme cases, you can contact specialized salons for verification. If everything worked out and the iPhone turned on, you can change the "charger". After that, the problem will go away and will not bother you.
The second option is when the problem lies in the charger connector. If your iPhone 4 suddenly turns off and does not turn on, you don’t know what to do, then you can completely complain about problems with contacts. Try connecting the charger to your gadget. Does not work? Then try it on another iPhone. Did it work? So, you can safely take your device and carry it for repair. There the connector will be quickly repaired.
True, a rather large fee may be asked for the service. Sometimes it is better to just change the "pipe" than to fix the old one. But this is not all the options for the development of events. Let's see what else can happen.
Complete failure
And here's another rather interesting source of the problem. In cases when the iPhone 4 has turned off and does not turn on, you do not know what to do, you may also get a situation in which you have completely faulty equipment. In other words, it simply broke.
What if the iPhone turns off and won't turn on and won't charge? There are also several alternatives for action here. The first is to take your smartphone for repair. There are no guarantees to fix it, but it's worth a try. Maybe the breakdown lies in something not particularly serious. Then you can use the gadget again in about 2 weeks.
The second scenario is the complete replacement of a faulty gadget. So, if the iPhone turns off and does not turn on, you do not know what to do, since everything has already been tried, then it remains to throw out the old smartphone and replace it with a new one. Which one is exactly your choice.
In cases where you have not yet expired, you can try to exchange faulty equipment for working. True, first you have to conduct an examination and prove that this situation is not your merit. That is, the problem initially lies in production errors.
China
IPhone 4 turned off and won't turn on? Then it makes sense to look at the manufacturer of your gadget. The thing is that quite often this kind of failure occurs due to the fact that you are holding in your hands not original equipment, but a Chinese counterfeit.
This is what causes most of the breakdowns. In cases where you decide to use a Chinese iPhone, you should be prepared for the fact that you will have quite a few reasons for concern when working with your device. Thus, you shouldn't be surprised when a detail gets out of hand.
In order for you to have no problems, it is best to refrain from buying analogs and fakes. It's better to fork out once for a good and high-quality smartphone than to repair what you bought on the cheap. As a last resort, you should be prepared for trouble. In truth, it's better to buy something cheaper, but a real gadget than just a shell. This will reduce the likelihood of problems occurring.
Thus, as you can see, there are a lot of reasons why the iPhone can turn off and not turn on again. All of them are solvable, although not always effortlessly. Follow the rules for using your smartphone - this will reduce the likelihood of failures and malfunctions.
If this happens to you, then first put the panic in the background and get yourself together. The iPhone is just a technique, which can periodically freeze and glitch, so it should be treated like a technique. Of course, it is better to buy an iPhone and other equipment in specialized places, such as the BIG MAG store. Then there will be no problems with him. If you bought your phone simply on the market or on hand, then there will be more chances of breakage. In this article, we will look at the most basic situations in which an iPhone can turn off and not turn on.
So, the first situation. The iPhone cannot be turned on and the black screen is always on and does not respond to buttons. Sound familiar? Most likely, the battery is just dead, or iOS is frozen. Less often, but still it happens that the firmware of the device has suffered. What should be done?
Most likely, at least it usually happens with me, the iPhone just went out in the cold, although it may not be cold, but at a fairly low temperature (they walked around the city and carried it in a bag) and this was the reason for the shutdown. Batteries cannot stand low temperatures, so even if you just charged your iPhone before leaving, it may be completely discharged after a walk. So come home, let the iPhone warm up to room temperature, you can hold it in your palms, and then connect it to the charger.
It costs at least 15 minutes to charge, if the reason for the shutdown was this, then your iPhone will turn on on its own and will still work.
If this does not happen, then you should try the following. Simultaneously press two buttons - HOME and POWER for 20 seconds (during this time the download should start and an apple should appear on the screen). By the way, if just pressing two buttons does not help, then try to switch the silent mode several times beforehand. This can help.
If the above methods did not help, then there may be a problem in a faulty charging, socket, there was mechanical damage. Find a working charger and try the same operation with it. In fact, it's not uncommon for a charger to be a problem. Over time, contact may disappear and the iPhone will charge worse, not completely.
It may also happen that the iPhone freezes and stops responding to pressing any buttons. In this case, a "hard" reboot comes to our aid again, namely pressing and holding the two cherished buttons - HOME and POWER for 10 seconds. After that, everything should work out.
If there was some kind of mechanical damage, or you do not know the cause of the iPhone malfunction, and the above methods do not help, then it is better to contact the service center and entrust the matter to professionals.
In 2013, the American corporation Apple introduced the world to the iPhone 5S, which made a splash among lovers of the mobile apple. And this is not surprising, since the strict and stylish design, interspersed with high build quality and fast operating system quickly promoted him to a sales leader.
Although almost 5 years have passed, the gadget is still popular and is considered a prestigious accessory. Although, like any other thing, there may be problems with the phone due to falling, moisture, bad firmware, etc. So, the iPhone 5 s does not turn on. We will describe in detail what to do in such situations in the article.
The origin of the malfunction depends on the actions that the iPhone was subjected to prior to its occurrence. The most common reasons are:
- Failure of the power controller.
- The device is completely discharged and does not turn on due to a "dead" battery.
- Long stay of the device in a place with high humidity or water penetration into the case.
- When the charging was connected, a voltage surge occurred in the network.
- Damaged charging connector.
- "Curve" software installation or poor-quality OS assembly, after the installation of which the iPhone 5s does not turn on;
- Jailbreak installation.
- Using a Chinese copy of the car charger.
- Hit the smartphone on a hard surface.
- After replacing the display, the gadget stopped responding to the power button.
First of all, you need to reboot the device in order to exclude the version with failures in iOS. This is done simply, there is a universal instruction in the picture below.
Water ingress
If such a situation occurs and the iPhone turns off and does not want to turn on or continues to work - there is no difference, you need to urgently disassemble it (at least pull it out of the case, take out the SIM card and remove the USB flash drive). It will be useful to thoroughly blow out all the holes with a hairdryer (just do not overheat the screen in order to avoid the appearance of white or yellow spots on it). Then place the device in a warm and dry place for at least 2 days.
Advice! Ideally, you need to take the phone to a service center, where the master will open the case and wipe all contacts and microcircuits with a special solution so that over time nothing will oxidize and close.
Software glitch
Consider the moment when the iPhone 5s turns off and does not turn on and the bull's eye on the opposite side of the case does not light up. Quite often, the problem lies in the need to install fresh firmware on the gadget.
Reinstallation of the OS itself does not promise anything good for any smartphones, because the results of a poorly made shell can become disastrous in the future if you contact an illiterate "professional". In addition, episodes are familiar when it was easier for the owner to change the cell phone than to install a new firmware.
Before you still decide on a total update, make sure that the phone has not overheated, did not fall, does not charge (knowing that the charging is working properly). Also, check how the logo on the opposite side of the case and the display reacts when you try to start it. When the apple and the display do not respond to switching on, the situation is much more sad and in any case you need to take the device for repair.
Physical damage
Such defects are a serious problem and it will not work just to reboot the system:
- Breakdowns resulting from a fall or other mechanical impact are initially more difficult to repair.
- Any problem is associated with the destruction or a fundamental defect of the iPhone element.
- Most likely, professionals will not be able to do without repairs.
If you have previously disassembled a similar gadget, this skill will come in handy to repeat one more time:
- Examine the filling thoroughly.
- Try to find microcracks, impact results.
- Examine each train individually.
- Make sure no liquid gets inside.
Often such actions are enough to mobile phone revived again. If you don't understand anything about electronics, have never seen microcircuits and have no idea where to hold onto an electric soldering iron, it would be more correct to take the iPhone to a good service center immediately after falling.
Since such devices are expensive equipment, it is sometimes cheaper to pay for someone else's work than to try to do something for the first time.
Advice! Should I tell the masters about the cause of the breakdown? If the device is under warranty, you can keep silent about this or confidently argue that the mobile has never fallen anywhere. Mechanical defects are not covered by the warranty, and so it may be lucky.
After firmware
Apple devices are very complex in terms of software. Therefore, it is not recommended to undertake the flashing on your own, since even the slightest wrong action can make a "brick" out of your smartphone. If everything was done correctly, but the firmware did not cure the iPhone, there may be three main breakdowns:
- The NOR Flash chip is out of order, its function is the normal operation of the GSM module. When this microcircuit does not work, the phone cannot catch the network, because all network settings of existing operators are saved in the chip's memory. This board cannot be repaired, so it is simply replaced with a new one.
- Broken NAND board This module is responsible for storing files in the smartphone's memory (photos, contacts, music, videos, games, programs, etc.). The part also cannot be repaired and must be replaced by contacting the service center.
- A “crooked” firmware was installed, after which the device stopped booting. The best option in this case would be to contact a specialist service centerwhich will install you a known working and tested operating system.
After update
Very often, especially when upgrading an iPhone to latest versions iOS, after restarting the phone, errors appear or it freezes, which can be eliminated by doing the following:
- Connect to computer via iTunes.
- Hold down the "ON" and "Home" keys to boot into recovery mode.
- The program on the computer should respond and offer to update or restore iOS, select the first option.
If these steps did not help, bring the gadget to the service.
Conclusion
In any case, do not panic and grab your head, the reasons that the iPhone does not want to turn on can be elementary. For example, a simple reboot often helps, but if everything is more serious, it’s worth measuring seven times before making it even worse once.
