Troubleshooting windows 8.1. Troubleshooting using the standard Update recovery tool

Troubleshooting windows 8.1. Troubleshooting using the standard Update recovery tool

21.10.2021

but this glitch also skips on windows 8.1. I recently upgraded the OS on a laptop. Before that, I had windows 8, so now, as you understand, it's windows 8.1. However, in this article I will not talk about all the delights of the OS, but I will tell you about the problem I had to face. And the problem is this: as soon as the update process came to an end, everything worked well, but the next time the laptop was turned on, I had to look at.

At first I thought I had to wait, maybe it hasn't loaded yet, but no. No matter how much I waited, no matter how much I moved the cursor across the screen, nothing changed. I immediately began to look for a solution to this problem. And, as you already understood, I found it!

Here I will try to clearly explain step by step all my actions that will help you fix a black screen in Windows 8.1 and not only. This is how the white cursor looks like, on a black background.

Remove black screen at boot

The first way

To begin with, the question arises: "How can you do something if there is nothing on the screen?" I got out of this situation in an interesting way. I put the laptop to sleep. Oddly enough, but upon waking up, everything was fine, there was no black screen. Since when I press the shutdown button, my default is to fall asleep, for this it was enough to press it. If for some reason you cannot do this, or it does not work out, you will have to use an alternative method.

Second way

You will have to run a program on your computer that, when closed, brings up dialog boxes such as "save" (paint, word, excel, etc.). After you have launched the program, turn off your computer (but not from the outlet). As a result, you will be given a warning that something has not been saved. Just at this moment, the screen should work.

Third way

On one forum, I read that if you turn on the computer with the Internet turned off, then everything will go off with a bang! I myself have not tried this method, so you should test it. Maybe someone will come in handy :).

Preventing the problem

When you were able to get rid of the black screen, you will need to make sure that the next time you start your computer, it will not be there. So, let's begin.

  1. Go to Control Panel.(Options -> Control Panel)

In the menu that opens, select "Power supply".

On the left, select the item "Prompt for password on wakeup"

Click on the inscription "Changing parameters that are currently unavailable"

Then we uncheck the box "Enable Fast Startup (Recommended)".

After the steps taken, everything should work fine.

4. Method

In order to stop constantly showing the black screen, you need to: boot into safe mode


addition: "just like that, Windows Activation Technologies cannot be found in drive C, you need to set a search (for example, I set a search on my computer for" wat.exe ") and then it will find"
Helped a lot! It remains only to activate

5. A way to remove the problem with a black screen and cursor

This method is similar to the fourth, but here we will not use safe mode, but try to get out through the "Task Manager". And so you have a black screen when loading windows 8.1 and the cursor blinks. Press the magic key combination (Simultaneously) CTRL, ALT and Delete.

Select "Task Manager"

In the window that opens, click the menu "File - Run new task"

Let's start the Windows Explorer process by entering explorer.exe.

You will open "My Computer", then as in method 4, you must delete the C: \ Windows Activation Technologies folder and make sfc / scannow from powershell or command line under the administrator.

6. Method

If you have a laptop, then try to connect a monitor to it, this is done either through the VGA output or HDMI. There is a high probability (if the integrated adapter is not disabled in UEFI) that after enabling, you will see an image on the screen and be able to roll back the discrete video card drivers (through the device manager), install new ones, or use system restore.

7. A way to remove the black screen at the entrance

This method is based on the assumption that you have caught a computer virus somewhere. In order to fix the black screen of Windows 8.1 due to a computer virus, do the following. As in the 4th method, boot into safe mode, preferably without a network, or simply unplug the internet cord. If you immediately have a black screen, then, as in the 4th method, call the task manager, but for the place of the explorer.exe process, type regedit and press Enter.

This will open the Windows Registry Editor. Go to the branch:

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon \

Find a key named "Shell" here and make sure that it has explorer.exe in its value. If not, then change it to the desired one, insert a USB flash drive with some kind of dr web cureit or Kaspersky free, and try to heal the system. As soon as you kill the virus, black screens will stop appearing in the Windows 8.1 operating system.

8. Method

In the same safe mode, try uninstalling the video driver, this is done through the device manager, right-click on start and select the device manager item.

Select the item video adapters and right-click on the desired one, and select delete. After that, the system will load the standard drivers, reboot.

Black screen after installing updates

Very often Microsoft gives us a pig with updates, I agree that they are necessary and close gaps in the OS, but once a quarter I see situations when they break systems for nothing, here's an example of error 9c59 or 0x800705b4. If you become hostage to such a situation, and you have a black screen on your laptop, for this reason, then try to return to the restore checkpoint. These points are created whenever anything is installed on Windows. It helps 99% of the time.

Black screen on Windows 8.1 laptop due to Crypto PRO

I have caught problems many times with this encryption software product. For example, the Windows installer service could not be accessed, and here this thing puts a spoke in the wheel. For some reason, the HKLM \ Policy \ PolAdtEv registry branches are missing.

Here the actions are as follows, you need to uninstall Crypto PRO, then when the problem with the black screen is fixed, you will install the latest version. As in method 4, invoke the task manager, but in the run window, enter "appwiz.cpl". This will open the Programs and Features snap-in, where you will need to uninstall Crypto PRO.

Hope that thanks to these methods, you were able to fix the problem with black screens in the Windows 8.1 operating system ..

If your computer cannot find the system, does not enter Windows, reporting that it cannot find the bootable disk, and automatic error correction does not help, most likely correcting the boot records will help you.

Correcting MBR boot records and BCD boot configuration in many cases helps to solve system startup problems that can occur due to an unexpected power off of the computer, software failures, viruses, and many other reasons. Fortunately, in the Windows operating system. starting with version 7, there are built-in recovery tools for the boot loader, which will be discussed in this article. Third-party Windows startup repair programs are largely based on the built-in utilities, so the use of additional programs to repair the bootloader is not necessary.
Everything described in this article applies to Windows 7 and Windows 8.1, but should work for the new Windows 10 as well.

Bootrec.exe - Windows boot error fixing utility

Bootrec.exe is the "same" built-in utility from Microsoft, which we will run from the command line.
At the same time, we will run the command line not inside the running Windows (even because the system is not working for us at the moment), but in a slightly different way:

If you can start the command line, enter the command in it bootrec.exe, thus it will be possible to get acquainted with all the available commands of this utility. In general, their description is quite clear, but just in case, we will define each of the functions and describe the cases in which these functions can be useful.


Writing a new boot sector

Running command bootrec.exe with parameter / FixBoot allows you to write a new boot sector to the system partition of the hard disk, while using a boot partition compatible with the installed operating system - Windows 7 or Windows 8.1.

This parameter is useful when:

  • The boot sector could be damaged (for example, after software failures, changes in the structure and size of hard disk partitions, errors in user actions, etc.)
  • An older version of Windows was installed after a newer one (for example, if you installed Windows XP after Windows 8.1)
  • An incompatible Windows boot sector was written.

To write a new bootloader, simply run bootrec with the specified parameter, as shown in the picture below. To check if this operation fixes startup problems, simply restart your computer. If not, you can skip to using other parameters of the bootrec command.


Fix MBR (Master Boot Record)

The second bootrec.exe parameter to study is FixMbr, which allows you to fix the MBR or the Windows bootloader. When using FixMbr, the damaged MBR is simply overwritten with a new one. The boot record is usually located on the first sector of the hard disk and tells the BIOS of the computer how and from which partition to start loading the operating system. In case of damage, you may encounter the following errors that appear on a black screen when the computer boots:
  • No bootable device
  • Missing operating system
  • Non-system disk or disk error
  • In addition, if you suddenly get a message that the computer is locked even before the virus starts loading Windows, fixing the MBR bootloader can also help.


To start fixing the boot record, enter at the command line bootrec.exe /fixmbr and press Enter. As in the first case, in order to make sure that this operation corrected the problem with starting the system, simply restart the computer.

Finding installed Windows in the boot menu

If your computer has multiple Windows systems older than Vista, but not all of them appear in the boot menu, you can try running the command bootrec.exe / scanos to find all partitions of installed systems.



If installed Windows systems are found on your computer, then to add them to the boot menu, use the command to recreate the BCD boot configuration repository.

Rebuilding BCD - Windows Boot Configurations Store

In order to reconfigure BCD and add to its list all installed Windows systems (as well as recovery partitions created on the basis of Windows) lost for any reason, use the third command to study bootrec.exe / RebuildBcd.



In some cases, if the above steps do not help, it is worth trying the following commands before performing a BCD rewrite:
  • bootrec.exe / fixmbr
  • bootrec.exe / nt60 all / force

Conclusion

As you can imagine, bootrec.exe is a built-in utility for working with Windows bootloaders, as well as a powerful tool for fixing various Windows boot errors. It is on the use of this utility in the command line that the work of many similar programs for restoring Windows boot is based, as well as the work of many computer repair specialists.


Manually editing the Windows registry to remove invalid Error 41 keys is not recommended unless you are PC service professional. Errors made while editing the registry can cause your PC to malfunction and cause irreparable damage to your operating system. In fact, even a single comma in the wrong place can prevent your computer from booting!

Because of this risk, we highly recommend using a trusted registry cleaner such as WinThruster [download] (Developed by Microsoft Gold Certified Partner) to scan and repair any Error 41-related registry problems. Using a [Download] registry cleaner can automate The process of finding invalid registry entries, missing file references (like the one causing your %% error_name %% error), and broken links within the registry. Before each scan, a backup is automatically created, allowing you to undo any changes with one click and protecting you from possible damage to your computer. The best part is that fixing registry errors [Download] can dramatically improve system speed and performance.


A warning: Unless you are an experienced PC user, we do NOT recommend manually editing the Windows registry. Incorrect use of Registry Editor can lead to serious problems and require you to reinstall Windows. We do not guarantee that problems resulting from improper use of Registry Editor can be fixed. Your use of the Registry Editor is at your own risk.

To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to Error 41 (eg.Windows 8.1):

  1. Click on the button Begin.
  2. Enter " command" v search bar ... DO NOT PRESS YET ENTER!
  3. Holding the keys CTRL-Shift on the keyboard, press ENTER.
  4. A dialog box for access will be displayed.
  5. Click on Yes.
  6. The black box opens with a blinking cursor.
  7. Enter " regedit" and press ENTER.
  8. In the Registry Editor, select the Error 41-related key (eg.Windows 8.1) you want to back up.
  9. On the menu File choose Export.
  10. In the list Save to select the folder where you want to save the Windows 8.1 backup key.
  11. In field File name type a name for your backup file, such as "Windows 8.1 Backup".
  12. Make sure in the box Export range value selected Selected branch.
  13. Click on Save.
  14. The file will be saved with the extension .reg.
  15. You now have a backup of your Windows 8.1-related registry entry.

The next steps for manually editing the registry will not be described in this article, as they can most likely damage your system. If you would like more information on manually editing the registry, please see the links below.

), but the company faces a lot of challenges. In part, this is her own fault: the developers overdid it in attempts to create a completely new operating system, while ignoring the wishes of consumers. However, some problems are beyond Microsoft's control, and Windows 8 simply fell victim to them.

Here are ten factors that led to the failure of Windows 8 and see how Microsoft tried to fix them.

1. Start button- the most important reason for mass dissatisfaction. Windows users loved the Start button dearly — far more than Microsoft had guessed. Since protests over her disappearance began even before the official release of the operating system, the company should have taken this into account. While the lack of a Start button does not compromise the functionality of Windows 8 in any way, the new product's reputation has suffered as critics have a fine reason to complain. ...

2. Start menu. Removing the "Start" button, of course, led to the disappearance of the menu of the same name, which users really needed. In Windows 8.1, they tried to correct the situation by the fact that the "Start" button brings up a screen similar to the initial one so hated by many. However, the new screen can be customized to display only application icons organized by category, installation date, and so on. Time will tell if this will prove to be enough to appease critics, but if anything, this alternative is much better than what was in the original version of Windows 8.

Many users, especially those without touch screens, want something that can be controlled with a mouse and keyboard. They don't want to waste time clicking on the desktop tile on the home screen. This issue has been fixed in Windows 8.1.

4. Insufficient selection of devices. Windows 8 is built for touch - that's a fact, even though Microsoft has been talking about the perfect combination of desktop and tablet interfaces over the past year. In order to interest consumers in a radically new operating system, it was necessary to have equipment that would show its merits in the most favorable light. Microsoft and its partners were unable to provide a sufficient selection of such devices, so Windows 8 did not become widespread. The emergence of new processors, the solution to the shortage of touchscreens and the interest of OEMs allow Microsoft to promise a wide range of new technology in the coming months. So far, these are just words, but now the choice of devices has significantly expanded, and in the future, perhaps, new models will appear at affordable prices.

5. Poor selection of applications. To get users interested in mastering a new operating system with an unfamiliar touch interface, a set of attractive applications was needed, which were not available at the start of Windows 8. Microsoft has worked hard to attract developers, and now there are nearly 100,000 applications. The company has to give credit: in less than a year, it hosted two whole conferences for developers, provided them with free Windows 8 devices and tried to interest them with lucrative commissions on sales. But there is still a lot of work to do. Developers prefer to create apps for high-potential markets, and Windows 8 is not that popular yet.

6. Applications for business. Windows 8 supports all business programs written for Windows 7, but this is not enough to convince companies to switch to the new operating system. They might be interested in business applications that not only support a touch interface, but also have more attractive features compared to existing programs for Windows 7. Microsoft has yet to work and work in this area as well.

7. Wrong time for release. In addition to supply problems, Microsoft managed to miss out on the hot 2012 holiday season, as Windows 8 only came out in late October and didn't get consumers interested enough to rush to buy computers with the new operating system as gifts. This is partly due to the shortcomings of Windows 8 itself, but sales of computers in general were sluggish and just before the release of the new OS began to fall. So low demand was added to all the other problems. With the advent of new tablets and hybrid devices based on Windows 8, Microsoft may be able to interest consumers moving from personal computers to portable technology.

8. Non-intuitive user interface. It takes time to master the Windows 8 touchscreen interface. Who would have guessed that a finger gesture along the right edge of the screen brings up a set of system tools - the so-called "miracle" buttons (Charms) - for navigation? Who would think that to switch between running applications, you need to slide your finger along the left edge? Yes, almost anyone. You need to get used to the user interface of Windows 8, and against the background of all other complaints about the new operating system, this becomes another reason to abandon it. There is nothing you can do about the need to master an unfamiliar interface. But if attractive devices and apps are available at affordable prices, consumers will have more excuses to try the new operating system.

9. No more than two applications on the screen at a time. Microsoft touted the ability to pin two apps to the screen at the same time in a 2: 1 ratio as a revolutionary new feature in Windows 8. However, after generations of Windows that allowed an unlimited number of windows to open on the screen, this was clearly not enough. In Windows 8.1, the limitation on the number of simultaneously displayed applications has been removed.

10. Lack of components. At the end of last year and the beginning of this year, there was a shortage of touch screens needed to create optimal devices with Windows 8. The problem resolved itself.

Good afternoon, dear readers and subscribers of the blog and channel, remember not so long ago I told you how I solved the problem that windows 7 is looking for updates for a long time, and so I caught something like this in the eight. As you know, every quarter I try to rebuild my assemblies with Microsoft operating systems, stitching new updates into them so that I can keep a fresh image at hand at any time and not waste time on updates. So in the eight before there was no glitch with an endless update, but apparently the insidious hands of Microsoft came there too, and today I'll show you how I decided endless update windows 8.1, I will try to cover this topic in as much detail as possible so that everyone can install the latest security patches.

Why is the infinite update of windows 8.1 happening

And so let's figure out why windows 8.1 update makes an endless search for updates, which leads to nothing but a waste of your time and nerves. There are several reasons, which we will consider in detail below:

  • Updates in the C: \ Windows \ SoftwareDistribution folder are corrupted
  • Microsoft servers not available
  • The problem with Windows Update 8.1
  • Glitchy update
  • Fresh Windows Update Agent not installed

I'll tell you my story before. As I wrote above, I started building a fresh build of Windows 8.1. I did a clean install of Windows 8.1 and naturally, the first thing I did was to go to System Update. Until that moment, I had never had any problems with downloading and installing them, but now I saw a picture that was familiar to Bole, in the form of an ever-running green slider, I even waited a day for the purity of the experiment, but the picture did not change.

For the sake of the purity of the experiment, I looked at the network activity, it was zero and I did not find any requests or downloads from Microsoft servers.

Let's now figure out what you need to do to make your windows 8.1 update stop endlessly searching for updates.

We clean the SoftwareDistribution folder

The endless search for windows 8.1 updates, maybe due to corrupted updates that had time to download in the background or could have been downloaded before. To get rid of them, I advise you to delete the contents of the C: \ Windows \ SoftwareDistribution folder.

After that, you need to restart the Windows update service:

  • Through the snap-in service
  • Through the command line

I prefer the command line in which I have to enter

net stop wuauserv

net start wuauserv

By the way, if an error pops up that there are not enough rights, then run the command line as administrator, this will fix everything.

If you still have an endless search for updates in Windows 8.1, then do not get upset and try the following method.

Install additional KB updates (KB2999226, KB3172614, KB3173424)

In order to solve the endless search for windows 8.1 updates, you can download and install these additional updates that can help your system upgrade.

List of stand-alone service packs

  • KB2999226
  • KB3172614
  • KB3173424

I want to note that you should install these stand-alone update packages only with the Windows Update service disabled.

To do this, press Win + R and enter services.msc and press Enter.

As a result, the Services snap-in will open, at the very bottom find the Windows Update service, right-click on it and select Stop.

And to avoid glitches with an endless search for additional updates themselves, set the "Do not check for updates" item in the parameter settings

As soon as the service finishes its work, you can start installing the updates that fix the endless search for updates in the windows 8.1 update center. Install KB2999226 first, then KB317342 and only then KB3172614.

The installation wizard for offline updates does not require anything from you.

When finished, you will see that the installation is complete.

We do the same with KB3173424

and KB3172614, but unlike the others, this is a cumulative July 2016 hotfix.

Once KB3172614 is installed, you will see a prompt to reboot to apply the fixes, do so.

After rebooting, go back to Windows 8.1 Update and try to search for updates, in my case it was a victory, after a minute I was able to find 189 important updates.

If, when installing updates, you have a download window for a very long time and you are worried that nothing is happening, then in order to understand whether Windows 8.1 updates are being downloaded or not, you can check the following things.

Open resource monitoring, go to the Disk tab and make sure that the WinSxS folder is being accessed, and you can also check if new files have appeared in the C: \ Windows \ SoftwareDistribution \ downloads folder.

By the way, when looking for updates, you can see error 80244019, as I already told you how to solve it, but before trying the methods described there, check this.

Go to Parameter Settings.

And make sure you have Install updates automatically (recommended)

If you already have these updates or their installation has not yielded results, then you will be helped by installing a monthly set of security quality fixes for Windows 8.1 systems under the code KB4048958, you can download it from the link http://www.catalog.update.microsoft.com /Search.aspx?q=KB4048958 and KB4057401 http://www.catalog.update.microsoft.com/Search.aspx?q=KB4057401

Troubleshoot Windows Update

As we know from the latest Windows 10 Redstone operating system, they are far from ideal. The number of glitches in the system has grown a lot over the past year, plus Microsoft threw all its efforts into ten and thereby worsened support for Windows 7 and Windows 8.1. If the described methods with installing KB did not help you and your search for an update is spinning endlessly in Windows 8.1, then try using the system troubleshooter.

To do this, go to Control Panel> Troubleshoot

Under System and Security, click on Troubleshoot with Windows Update.

Your operating system will try to detect problems that can cause you an endless search for updates in windows 8.1, in parallel it may find something else. In general, the tool is very good, and in some cases it can help out a lot.

To complete the task, the troubleshooter may ask you to run it as an administrator, do so.

Since when installing, for example, the same antivirus solutions or hypervisors, the TCP / IP stack may be affected,

I also advise you to try disabling your antivirus, at the time of trying to install updates, perhaps it prevents access to Microsoft servers

I hope the methods described above can help you in eliminating the endless search for windows 8.1 updates and you can close all security loopholes in it, in general, this is another stone in Microsoft's garden, it's a shame comrades throw their old products with official support.

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