Aliexpress is one of the largest and most widely known online stores, in particular among Russian users. However, it is not a holistic structure: the store is an association of many entrepreneurs who post their products on the site. Guarantees for the timely arrival of the goods, its compliance with photographs, quality, etc. are provided not by the site itself, but by a specific seller, but not all of them are conscientious, as a result of which the Aliexpress blacklist appeared.
Who is an unscrupulous seller?
The blacklist is a list of those sellers who did not meet the buyer’s expectations for various reasons:
- Long delivery (sometimes the goods arrive after six months from the date of order);
- Poor quality;
- Non-compliance with the photographs presented on the website and other criteria (size, fabric, etc.);
- Non-arrival of goods at all.
There are a huge number of similar lists on different resources, but not all of them are adequate. Buyers do not always name the true reason for placing an entrepreneur on the list of unscrupulous sellers. Let’s assume that the reason “I didn’t like it”, “it’s ugly”, “does not fit” and other personal assessments of the product are inadequate. Also, delivery is not always long - the fault of the selling party: often problems arise at the Russian post office (the goods may get lost, go to the wrong place, etc.). In this case, the fault lies solely with our mail.
How to deal with deception
If there are numerous complaints, the administration of the aliexpress website blocks the seller and does not give him the opportunity to work further, however, not all buyers can leave a review on the site for various reasons.
In this section, you are offered the most objective black list of sellers on Aliexpress. In addition, you yourself can contribute to the “cleansing up” of unscrupulous sellers and scammers, not forgetting to indicate a good reason.
Those who buy goods here more than once know that there are specialized services where black lists of sellers are posted. On such resources, upset customers leave complaints about stores. If the seller is not on this list, then you should not consider it a 100% guarantee of its reliability, but these services are still useful.
There are also many forums and communities created for sellers where problem buyers are discussed. Accordingly, they have their own blacklists.
Blacklist of buyers on Aliexpress
Blacklist of Aliexpress buyers
One very popular service for checking whether a buyer is blacklisted on Aliexpress, was previously a Chinese site http://www.smtbuyerblacklist.com. At the moment, for some reason it does not work, but perhaps other services will be invented in the future.
Still, even though the service does not work, we will tell you about it so that you understand how the system works.
- The list is updated every day, and buyers from any country with which the site cooperates can be added to it.
- Dissatisfied sellers usually add those with whom they had problems, indicating the reason and their opinion. Perhaps you, after a dispute with the seller, ended up on such a list.
- Checking is carried out by entering your "ID" or other information from your account.
Let's look at an example of a page with automatic translation from Chinese language. Here you need to write the received ID and click on the marked button on the photo or just on Enter.
If you see a red hieroglyph “ 无内容! ", then this indicates that you are in this list No. To be more confident, try searching for yourself by name or other details.
- If you find yourself on this list, then you don’t need to worry too much. It's just that some sellers may not want to contact you and may simply say that the item is out of stock.
- As a result, you will not be able to make a deal with him.
How do Aliexpress sellers assess buyer reliability?
By the way, although the service does not work, sellers can check your reliability in another way.
The fact is that sellers can also write reviews for each buyer. You can find them as follows:
- Open "My Aliexpress"
My Aliexpress
- Press
- Here are your statistics, similar to those of sellers
- There are two tabs at the bottom. The first displays your feedback to sellers, and the second shows what sellers say about you
I agree with the previous review. Never order anything from this seller - Chen from Scintilla Group Co., Store No. 406685.
Disgusting store, disgusting product quality, simply disgusting service!
I ordered from Aliexpress quite a long time ago, but I don’t even remember such impudence! I ordered two fairies here, they arrived in about two and a half months, I even had to open a dispute, the seller wrote - wait. Although it promises delivery 1-1.5 months maximum.
Well, okay, we waited. The fairies came in such crumpled boxes, as if they had been cynically trampled underfoot for a long time! Naturally, there was no longer any talk about any gift. But the point is not even in the crumpled boxes, but in the fact that the fairies don’t work! One seemed to take off, but got caught on the wall and fell on the sofa, a soft place, the height was small 3-40 cm. After that, it stopped taking off altogether! Although before this the fairy was much better and looked much richer, she fell from a great height, taller than my height, onto the wooden floor, so that her wings flew in different directions and nothing, she flew on like a cute little thing, the children carried her as they wanted. And this...
Well, okay, the second fairy seemed to fly up to the ceiling, they caught it in their hands. We decided to recharge. After that, she stopped flying altogether! The engine is spinning, the lights are on, but with this strange grinding sound. My husband thinks it's a mechanical issue.
The seller responds to messages reluctantly, with reluctance.
And do you know what this boor told me!? Almost literally I wrote the following, “I don’t know why customers buy in my store, they open the first dispute as if the goods did not arrive, and then the second dispute that the goods do not work, I frankly don’t know why this happens, all the goods are checked, and such disputes A lot is opening up."
Oh you little impudent monkey! I would like to look into these shameless eyes, they are checking the goods. Read all their negative reviews, how many defects they send, including short charging cords, switches covered in plastic, etc. Personally, in addition to the disgusting quality of the material (very thin, cheap plastic), the “on” and “off” positions on the switch were mixed up. Those. in the ON position the motor did not work, but in the OFF position it began to rotate. What can we say if they cannot install the switches correctly! Plus wires sticking out of the skirt and glue drips!
Do you think if the product was of high quality, there would be so many negative reviews!? He himself writes that a lot of such disputes open up, but the brains are not enough to understand why there are so many of them!? Or is this arrogance bordering on rudeness?
Regarding packaging, it’s a completely different matter. In their pictures everything looks so beautiful and stylish, perfect shapes, boxes straight out of a printing house. They send them so crumpled, it’s just terrible. And they know what they are sending, because... In their guarantees it is written that “when you receive the package, the packaging may be slightly damaged.” Ha, ha, slightly!
And further, "If you are unhappy with our products, please contact us within 7 days and you can get a full refund, no questions asked!!! (We have great confidence in our products))"
Well, what impudent people, just think. How everything is smooth with them in words, but as soon as you write to them, they immediately start playing the game of silence and “mine is yours, don’t understand”!
However, they don’t forget to ask for five stars! - "After you received the package, please leave us 5 stars Feedback, which is very important for us, thank you in advance." And there are apparently fools who give them five stars, otherwise how can they explain that they have 90% positive reviews? With such a quality of the product, they should not have more than 70%!
And in conclusion, as a result of the dispute, the money was returned for only one fairy! And all because when you open a dispute, all messages must be duplicated below in the comments for each product! And since there were two identical goods and disputes opened at the same time, the seller only answered us one message! (Now I think this was done on purpose). And when the system demanded proof, we posted links to videos with non-working fairies under only one of the products, where this dishonest seller answered, implying that they related to both toys.
As a result, one dispute was quickly covered up, as if there was not enough evidence presented on our part; the main evidence in favor of the seller was that we received our goods on time.
At the same time, in the “Action” status both there and there it was: “ Refund Process", which implies that the money should have been returned for both toys. As a result, as mentioned above, the money was returned only for one fairy, which in itself is not very unpleasant, given the ugly state of these toys.
So don’t repeat our mistakes and never order anything from store No. 406685 at aliexpress.com/store/406685!
PS. And now I don’t order anything from Aliexpress anymore, it has deteriorated very badly lately, almost only scammers come across.
