Like any other satellite TV, tricolor TV has glitches and errors. Often times errors happen due to a glitch in your hardware, a misaligned cymbal angle, or outdated firmware. But let's take a closer look at what causes error 0 no access to view and how to fix it. Check if your bill has been paid, if not, you can pay for tricolor TV from your account through Sberbank online.
How to fix error 0 Tricolor TV
Before correcting an error, it needs to be diagnosed. Find out from what the error could occur. Go to your Tricolor TV personal account and check your balance, whether the funds were credited to the account, in what amount, when they were debited. If you have already checked your personal account and your balance has been replenished, try to check if your card is correctly installed in the receiver. It happens that the card is not firmly inserted into the slot, it happens that they even forgot to insert it.
If all else fails, try unplugging the receiver for a few minutes by unplugging it. Thus, the parameters will be reloaded, and perhaps this will help. There is also a recommendation to leave the equipment turned on for 8 hours.
What else can you do to fix error 0. You can reset the factory settings by using the remote control go to the settings menu in the "Settings" section. The standard login password is 0000, unless you changed it, of course. Next, you will have access to the "Factory settings" menu. Click and reset the equipment to factory settings. Remember that you may need to re-adjust your audio or video settings after doing this. When the receiver reboots, you need to tune the channels. Autosearch is usually used.
If you are not well versed in satellite television and equipment settings, it is better to contact a specialist. Since the technique is quite accurate and requires an understanding of the process.
When watching TV channels, the Tricolor-TV receiver may show one of the common errors numbered from 0 to 9. In this case, the TV gives you the phrase “No access to viewing” and advises you to leave it alone for 8 hours. The situation is not pleasant, especially when you are already in the mood for a quality pastime while watching a movie or program. Also, you know that usually nothing is solved just like that and "by itself", each error has its own reason and wait 8 hours to then still stumble upon the same problem - just a waste of time.
Be sure to read the comments at the bottom of this page after reading the instructions. There you can find useful tips from real users. Do not agree to replace equipment right away !!!
Usually, error 0 appears when, for some reason, you are denied access to channels. The normal access signal has been interrupted and the receiver is not able to display the picture on the screen. In this case, it is logical that the cause of the malfunction is in the receiver itself. Something in it malfunctioned and now you will not see the last episode of the show or hear the news.
Reasons for failure
The most frequent The reasons for this error are:
- receiver overload
- end of subscription and no payment for the package
- the receiver is turned off for a long time and activation commands fail
- improper installation of smart card
- dish (antenna) problems or bad weather conditions
- software update
- purchase of the "United" package.
Receiver overload means that as a result of operation, the module simply "could not stand" the intensity of passions. This can be due to old equipment or excessive user enthusiasm, or due to a power failure.
End of subscription for a channel package means that you have not paid for access on time or the money has not yet been credited to the TricolorTV account. In this case, the TV will give you "Error 0" until you fulfill your obligations to the provider.
Receiver turned off for a long time(from three days or more) can lead to this error due to the fact that he no longer "recognizes the signal" from the satellite. In this case, the decryption key fails and the equipment can no longer distinguish between the channels to which you have or do not have access. Accordingly, it begins to block the display of channels of any encoding.
Incorrect smart card insertion does not allow it to adequately read and, accordingly, configure the equipment to receive the signal available to you.
Antenna problems may include both weather conditions and physical obstacles in the path of the signal. These can be branches, leaves, tall buildings, any foreign objects caught in the antenna. Also, the cause of error 0 can be the displacement of the dish antenna, as a result of which it is no longer able to receive a signal.
Often error 0 occurs after receiver software updates... If your receiver is out of date and you updated the software on it, error 0 may indicate that the software is not supported by your receiver. Or you have not updated the software, and the receiver cannot give you access due to the lack of the entire update package.
For unknown reasons activation of the "Unified" package It is also capable of causing such an error due to the conditions (often promotional) of its connection.
How to fix if there is no view access?
If the failure occurs due to overloading the tuner, you need to:
- wait five minutes, since there is a possibility that everything will correct itself
- restart the receiver - unplug it and turn it on after 3 minutes.
Most often, this helps if something is wrong with the receiver, and not with the signals. At the same time, waiting for 8 hours is completely optional, but a short wait until the picture "appears" can help.
If the failure occurred due to the fact that you did not pay for Tricolor-TV services , error 0 can be eliminated only by replenishing the account and debiting money from it for the service package. For this:
- Check your subscription to see if it is still valid or not. You can do this in your personal account on the Tricolor-TV website;
- If there are not enough funds on the account, top it up in any way possible for you (by credit card, electronic money, using online banking or telephone account);
- Wait for the funds to be debited for the service package.
If everything is paid, check the following:
- is the card inserted into the receiver correctly?
- if there is any interference with your plate.
You can check the correct installation of the smart card by holding down the No. ID button on the receiver's remote control. If a number is displayed on the screen, the card is installed and configured correctly. If not, check and insert the smart card according to the instructions.
When you leave the receiver turned off for a long time or purchase the "One" package, be prepared that you will not be able to watch TV channels right away. In this case, it is required to leave the equipment turned on for the first 8 hours, during which the appropriate settings will be made and the signal transmission from the satellite will be restored after activating the access.
Important! Leave the receiver turned on on one of your pay-per-view channels for the reconfiguration to take place and the signal to resume.
If you left the receiver for a long time, you will need to re-transfer the activation keys to it. For this you need:
- enter your personal account
- click "Send activation commands"
- wait 8 hours or less.
The most radical way to restore access to television is to reset the receiver. It is important to remember that your data will not be saved - only the latest firmware. All lists of favorite channels and in general all channels will be deleted so that later you can return them and set them up correctly. In order to reset, you must:
- Select "Settings" in the receiver menu;
- Enter the four-digit code (0000);
- Select factory settings;
- Confirm that you are indeed going to "erase" the receiver.
- After the tuner restarts, turn it off for a while, and then turn it back on.
- Perform a new search for Tricolor-TV channels.
All other causes of problems should be eliminated with the help of technical support if you cannot fix them yourself. For example, if you ruled out all the reasons and tried all the methods described above, and the TV is still silent, like a partisan, and annoys you with error 0, the problem may be in the dish antenna. In this case, you cannot eliminate it yourself and without qualified assistance, because you risk further damage to the equipment.
In this case, it will be advisable for you to call the Tricolor-TV hotline number and call the wizard for diagnostics and repair.
Video instruction on how to fix the error
Tricolor TV Corporation today is the largest satellite TV broadcasting operator operating in all regions of the country. This company offers its customers a wide range of domestic and foreign channels, including digital TV broadcasts.
However, high demand for equipment and packages from this supplier has led to massive counterfeiting of smart cards and other components. Sometimes contacting an outside expert becomes the reason for incorrect installation or configuration of technical devices. Therefore, a message “no access to viewing” may appear on the TV screen with a corresponding error on the receiver, which differ in the nature of the malfunction. A common error 0 means a technical failure of the receiving module.
Why error 0 appeared on Tricolor TV
- unstable voltage in the electrical network;
- a long period of inactivity of the receiver in the off state;
- weak signal due to weather conditions or malfunction of the satellite dish;
- automatic update of the software platform;
- the subscription to the services of the satellite operator has expired;
- the smart card is not properly installed in the slot
How to fix error 0 Tricolor TV
- make sure in your Tricolor personal account that your subscription has been paid;
- try turning off the receiver for five minutes and then turning it on again;
- evaluate the correct position of the smart card;
- check from the street for interference that interferes with signal reception;
- leave the receiver turned on for 6-8 hours, which will restore the "lost" decoding key settings
And do not forget about the hotline 8-800-500-01-23, which receives requests from users around the clock. Therefore, if you yourself could not cope with the problem, contact the operator on duty to call the master.
Even such a large operator as Tricolor TV often has technical malfunctions, which, however, are often associated not with malfunctions per se, but with insufficient awareness of users on how to fix them. One of such cases is the Tricolor message "error 0".
Let's name the most common reasons:
- The subscription to the Tricolor service package has ended.
- The access card is not inserted correctly in the receiver.
- The receiver has been disconnected for a long time.
- Poor satellite signal quality.
- Power failure.
- Antenna not installed correctly (learn how to install correctly).
How to decide on your own
What to do if this problem occurs? Let's start with the simplest thing - just wait a few minutes. Do not be surprised, this is indeed very often enough, and the image reappears. If it doesn't work, we restart the receiver, and if a module is used for conditional access, it must be removed and then put back in place. We check in parallel just in case subscription expiration date on TV channels .
In order to reset the factory settings, you need to go to the "Menu" item "Settings" and dial 0000, and then delete the factory settings. This also means resetting the tuned channels, which can be restored quite easily after a restart.
Factory reset message
If the TV has not been used for a long time, it is necessary to leave the receiver working for several hours (7-8), and then check it again. For preventive purposes, the operator advises from time to time to leave the satellite signal transmission and reception device functioning overnight. This will help to avoid problems of this kind in the future.
The next step is to try reactivating the card through the operator Tricolor TV or independently. Unfortunately, most often errors are given by receivers of the latest models, since they are poorly adapted to voltage surges, which are common in our country. Correcting the problem through activation takes 5-10 minutes.
If you decide not to write to the technical support service, but to cope on your own, remember that while waiting for activation, the first channel of Tricolor TV must be turned on.
If it seems to you that there is no access to watching TV due to an incorrectly suspended antenna, you can try change its setting... This is not difficult. It is necessary to carefully change its position, observing the reaction of the TV. As soon as the channel "Info" starts showing, you can stop this process.
In fact, the error can sometimes appear for completely non-obvious reasons. For example, next to your antenna there is a car with an alarm tuned to your satellite, it is it that prevents the signal from reaching the TV. Yes, it happens. Read on for information on what to do if there is no Tricolor signal and how you can generally boost your TV signal. However, most often the problem is solved by a combination of proven simple ways.
As you can see, the Tricolor TV error 0 message will not be a serious obstacle to watching your favorite films and programs, it can be easily and quickly fixed. And independently, however, like
