Why SMS may not be sent to the Tele2 operator's network. Why SMS are not sent from the Tele2 phone: we solve the problem Message not sent error 28

Why SMS may not be sent to the Tele2 operator's network. Why SMS are not sent from the Tele2 phone: we solve the problem Message not sent error 28

23.11.2021

Despite the ubiquity of the mobile Internet, short messages remain the priority method of communication. Without exception, all mobile operators not only do not close projects related to SMS, but also constantly develop them, offering customers new, more favorable conditions. Tele2 also keeps up with its competitors, including SMS package offers in its tariffs. But this service, as well as all mobile communications in general, can malfunction, in which SMS is simply not sent. What to do in such cases? Why aren't SMS sent from Tele2? Let's take a look at everything in order.

Benefits of using

Sms is the Cyrillic abbreviation for Short Message Service. It is a service that is part of the global cellular communications system, and with the help of which small text messages are exchanged.

Tele2, depending on the tariff, offers different conditions for using the service. For the Black line, the message package is included in the subscription fee. For other tariffs, payment is made for the simultaneous sending of one message.

The advantages of the service for sending SMS-ok are:

  • saving time;
  • versatility of use, as it is suitable for both owners of smartphones based on android, etc., and ordinary phones;
  • the ability to store information;
  • the ability to send information to the addressee, even if he is out of the network coverage area;
  • you can send two or more SMS of the same content to several subscribers.

The main reasons why the service may not work, and how to solve them

The service for sending short text messages may not work for technical or other reasons. This becomes immediately noticeable, and the phone signals with a response action or a dialog box. So, the main reasons due to which SMS are not sent:

  • Lack of money on your mobile account.

The most common reason why no SMS is sent from the phone. Therefore, the first step is necessary. On Tele2 - this is done using a USSD request: * 105 #. If there is no money on the account or if it has gone into the red, then the SMS will not be sent.

  • Wrong number of the SMS center.

In the message settings, check whether the center mobile number is entered correctly. For Tele2 - +7 950 809 0000.

  • Disruptions in sending.

This reason, although rare, is possible, especially during a worsening weather. The only solution to the problem can only be waiting.

  • Lack of network coverage.

Tele2 is a relatively young company, albeit a rapidly growing one. The operator has not yet been able to cover the entire territory of the country with its network, therefore, in some places, especially those remote from settlements, it may simply be absent.

  • Adding the message recipient's number to the "Black List".

To solve it, you need to check the settings of your own phone or check with the call center about the connected services.

  • Full phone memory.

Delete the old messages and the sending problem will be resolved.

  • Failed phone settings.

Check the SMS sending settings and set the data transmission channel - GSM.

  • Faulty SIM card.

If all the above methods of solving problems with sending SMS did not help, then you need to check the operability of the SIM card on another phone. Since, perhaps, she is out of order. This option is "indistinguishable" and you will have to replace the old card with a duplicate at the nearest Tele2 office.

In general, the solution to any problem of sending messages should start with rebooting the phone settings. In addition, you can find out whether the SMS service to the phone number is connected at all by calling the help desk of the cellular operator. For Tele2 it is: 611. The request is not charged.

The sequence of SMS settings on Tele2

In the case when the subscriber knows for sure that the phone's balance is replenished, the SIM card is in working order, and the operator's network is perfectly catching, then it is necessary to set up the message center on the phone. For this:

  • in the general parameters of the phone, we find the settings for SMS messages and check the correctness of the entry of the service number of the operator Tele2. It can be different for different regions, so we clarify this information either on the website or in the reference number 611;
  • check the "Message type" sub-item, in which the data reception must be set to receive standard text messages;
  • in the data transmission channel, set - the type of GSM;
  • we reboot the phone and try to send an SMS.

If, after applying the above methods of solving SMS problems, you are still wondering: why the messages do not go away, then you need to go for help to the specialists of the Tele2 office. By the way, inquire about the service.

Why are not SMS sent from the Tele2 phone, what should I do? Don't panic - we know the main causes of the error and will help you solve the problem yourself in a few minutes!

Not enough funds

The most banal reason why SMS is not sent on Tele2 is the lack of the required amount of funds on the subscriber's balance. This situation can be easily remedied - you can put money from a bank card or deposit an amount through the terminal.

Are these options unavailable? Ask your friends for help!

  • Use the "Beacon" service. Type the command * 118 * [subscriber number] # to ask for a call back. In a conversation, ask to top up your account;
  • Send a free SMS message with the text: "Please top up my account." To do this, you need to use the combination * 123 * [subscriber number] #.

To make sure that SMS from the Tele2 phone is not sent due to lack of money on the balance:

  • Open the phone keypad;
  • Enter the combination * 105 #;
  • Press the call key;
  • The information you are interested in will appear on the screen.

You should not discard the other option - sometimes messages are not sent to Tele2 due to insufficient packet size. If your tariff plan includes a limited number of SMS, you need to think about it!

  • Open the user's personal account on a smartphone or through a browser;
  • On the main page (in the "Tariff" section) look at the remaining packages for the current month;
  • If necessary, purchase a package of messages in order to send them again - detailed information is available in your personal account.

If you do not send SMS from Tele2, use the short combination * 107 # - after pressing the call key, you can view the cost of sending SMS on the tariff plan.

Catch useful advice! If you send a message with a volume more than 70 characters (Cyrillic) or 160 characters (Latin), be prepared to pay twice as much. The text is split into parts, each piece is sent and charged as a separate message.

There is another reason why SMS is not sent from Tele2 to Tele2 or numbers of other operators. Consider her?

Wrong number dialed

Don't be surprised, but this error is not uncommon. We recommend that you practice your attentiveness and check if you know the rules for entering a phone number!

  • When sending messages to Russian numbers, you must use the format +7 and the ten remaining digits;
  • To send to numbers of any operators in the world, use the full international format - +<код страны><код сети><номер телефона>.

If you do not comply with the above parameters, do not ask: "Why can't I send SMS from Tele2 phone?" You yourself are guilty of the error!

Failure of the SMS center number

Did you get an error sending SMS Tele2 28 on the screen? There was a failure in the smartphone settings - the data of the SMS center was entered incorrectly. It can be fixed easily! Here's a guide for iPhone users:

  • Open the keyboard of the device;
  • Enter the command ** 5005 * 7672 * + 79043490000 #;
  • Click on the call button.

Now let's tell you what to do if SMS is not sent to Tele2 on your Android phone:

  • In the dialing mode, drive in the combination * # * # 4636 # * # *;
  • Press the call key;
  • Go to the menu "Phone information";
  • Next, look for the line "SMSC";
  • Enter the phone number +79043490000 and click on the "Update" button.

Now you know what to do if your Tele2 phone does not send SMS - follow our advice to restore communication! A few simple steps will help restore the performance of a much-needed service.

When sending SMS, sometimes failures occur. In this case, the subscriber may be shown on the phone screen a notification about an error with code 28. In this situation, do not worry, because you can solve the problem yourself and rather quickly.

About the error

Error code 28 indicates that it was due to incorrect settings. The reason for this may be incorrectly specified message center or incorrect setting of other parameters related to sending SMS. This can happen due to accidental pressing of buttons in a pocket, bag, children, etc. In any case, they are associated with the subscriber device and the user will have to solve the problem.

Changing SMS center settings

The easiest way is to adjust the message center settings for Apple phone owners. To do this, dial ** 5005 * 7672 * + 79043490000 # on your phone and press the call button.

In the case of other devices of other models, you will have to delve into the SMS settings. For example, on Android, you need to go to the messaging settings, go to the "Advanced" tab and specify the number "+79043490000" as the SMS center. The operation is performed in a similar way under the control of other operating systems.

It is not allowed to specify the phone number of the message center starting with "8". It should always start with “+7”.

Correction of other SMS parameters

In some cases, the setting of the data transmission channel or other parameters responsible for sending SMS gets lost. It is best in such a situation to find the instructions for the phone and with its help go to the settings of SMS-messages. They need to check the following values:

  • channel - GSM;
  • message type - SMS;
  • delivery time - maximum.

Alternative ways to solve the problem

Not all subscribers can independently figure out even the simplest settings. If you cannot correct the error, you can contact the nearest Tele2 company office with a passport by phone.

Error 28 when sending SMS is a bit of a nuisance. The subscriber can correct it on their own or with the help of the Tele2 salon employees in just 2-3 minutes and there is no point in worrying about it especially.

Despite the popularity of social networks and instant messengers, communication via SMS is still common among subscribers. On most Tele2 tariffs, the package includes a certain supply of free SMS, which users try to use up. But when sending them, it is possible that failures occur for one reason or another.

Failures are most often of a technical nature. But the banal inattention of the user also leads to the impossibility of sending a message. There may be several reasons why SMS is not sent from the Tele2 phone.

I can not send SMS

This problem has arisen for many. Often this is due to the settings and parameters of the phone. However, third-party failures are not excluded.

Tele2 SMS center number is incorrectly registered in the phone

When a subscriber says: “I can’t send SMS from Tele2 phone”, it often means that the operator's SMS center is indicated incorrectly. Depending on the model and operating system, the configuration sections are slightly different, but this is always related to messages.

Even if the number is spelled out correctly, rewriting it can solve the problem. He must be registered through the code +7, assigned for Russia. After the update, the phone should be rebooted.

Additional settings for sending messages are incorrectly set in the phone

An error occurs when sending SMS Tele2 in case of failure and some additional settings. They must be properly displayed:

  • Channel - GSM;
  • Message type - Text (Standard, SMS or something similar);
  • Period - Maximum.

If something is wrong, the changes should help.

Incorrect SMS recipient number

The most common reason for failures in sending is an incorrectly entered number. It starts with either 8 or +7 and contains, in addition to this, 10 more digits (3 of which are for the operator).

On tariffs with a missing message package, most often failures occur simply due to a lack of money on the account. The same occurs when the SMS limit is exhausted and there are insufficient funds for sending at the basic cost.

I can not receive SMS

It can be more difficult to notice that SMS does not come to the Tele2 phone. This is usually due to a problem with the device and its settings in the field of SMS communication.

The number of the Tele2 SMS center is incorrectly registered in the phone

How to correct the given number has already been described above. An error in its writing prevents not only sending, but also receiving messages. When SMS does not come to Tele2, it will be superfluous to rewrite the number, even if it is specified correctly.

The device has an option to block incoming messages

You can check the connection of these settings in the general menu of the phone. You must go to the "Messages" section. In the "Messaging settings" item, you should check the presence of certain numbers in the list of blocked contacts. They are contained in the "Spam", "Filter", "Blocked" options. Perhaps SMS on Tele2 does not come only from certain numbers that were once sent to the black list.

Memory of incoming messages is full

In order to resolve the issue of clogged memory, which is difficult to imagine in modern phones, you need to go into your own messages and delete something. On Tele2, SMS does not reach because of this it is extremely rare. But as an additional method, cleaning your inbox is fine.

Installed third-party applications with a virus

An obligatory step in detecting a failure is to check the smartphone for viruses that were entered along with the installed applications. Most often these are programs that were not downloaded through the App Store or Google Play. Similar difficulties arise when other files come from unverified sources. You can download programs for diagnosing and cleaning your phone in the app stores.

But not only because of this, messages can not be sent. For example, the banal lack of a network already provokes panic. Tele2 is a relatively new operator on the Russian market, so the towers do not cover certain areas.

Damage to the SIM card chip or some kind of failure can also explain the inability to send or receive SMS. But this option should be considered last. In order to check the SIM card, you just need to insert it into another device. The problem can be resolved only by replacing it with a new card in the operator's communication salon.

Because of what exactly SMS is not sent or not received, it is possible to determine only by checking the internal settings and consulting with an employee of the Tele2 company. Purely technical failures in the phone are not excluded, and then you need to understand what caused them, whether it is possible to eliminate them yourself.


Sometimes hardware-related Code 28 blue screen errors can be due to memory (RAM) corruption. If you experience random computer restarts, startup beeps, or other computer malfunctions (in addition to BSOD 28 errors), then it is very likely that there is memory corruption. In fact, nearly 10% of Windows application crashes are caused by memory corruption.

If you recently added new memory to your computer, we recommend temporarily removing it to ensure that it is not the cause of the Code 28 error. If this action resolved the BSOD, it means that this is the source of the problem, and, therefore, the new memory is either incompatible with some either your equipment is damaged. In this case, you will need to replace new memory modules.

If you did not add new memory, the next step is to carry out a diagnostic test of the available computer memory. The memory test allows you to scan for severe memory failures and intermittent errors that could be causing your 28 blue screen of death.

Although recent versions of Windows contain a utility for checking RAM, I highly recommend using Memtest86 instead. Memtest86 is a BIOS based test software unlike other test programs that run in the Windows environment. The benefit is that it allows you to test ALL of your memory for Code 28 errors, while other programs cannot test the section of memory occupied by the software itself, the operating system, and any other running programs.

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