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This time we’ll talk about one of the recently popular methods of delivering goods from China, namely the Pony Express courier delivery service. The history of the company's creation is rooted in the USA, but we are primarily interested in its work in the Russian market of logistics solutions and the ability to track Pony Express from China to Russia. Despite the fact that the company has been operating for more than 20 years, its services could not be called a popular method of delivery from China until recently. The thing is that not so long ago, I started using the services of Pony Express to deliver goods to Russia and the CIS countries. Perhaps they have also begun to use a new method, but have not encountered it yet.
In order to understand how Pony Express parcel tracking works, you need to understand the principle by which these parcels are delivered. The method is in many ways similar to the delivery of goods from China. After the actual dispatch of the goods from the same place, the parcels reach the border with Russia using Chinese logistics companies.
After your parcel successfully passes customs clearance and ends up in Russia, Pony Express gets down to business. The initial point of departure in case of delivery from China will always be Vladivostok, as the Pony Express tracking result will inform you about, after which, depending on the final destination, the parcel begins its journey across Russia.
You can track your Pony Express parcel from China using the track code; you don’t need to know the invoice number; to do this, just go to the section. Considering that packages from GearBest are sent first to one of the local logistics companies in China, they have their own unusual track code format. Currently it looks like this:
- ETSSD1000488800YQ
Perhaps later, the letters in the track code will change, but at the moment such track codes begin with ETS, since they belong to the Chinese logistics company REST Express, and are then handed over to Pony Express.
When you enter your track code on the official Pony Express website, information about the movement will be available only within the territory of Russia. If you want to track your parcel sent through Pony Express all the way from China, we recommend using it, which will display the entire path of the parcel from the store to you.
In this case, the parcel arrived in Vladivostok on the 19th and reached St. Petersburg on the 23rd, where it was successfully delivered to the recipient. It would seem very fast, but the full journey was a little longer.
In order to track the time during which the package from GearBest reached the Russian border, it is enough, as noted above. The tracker will automatically determine which Chinese logistics company sent your package and provide the route to the Russian border.
In this case, the parcel from China to the Russian border was transported by the logistics company ETS Express. From the moment of actual shipment to the transfer to Russian customs, 12 days passed. As soon as the parcel successfully passed customs, Pony Express tracking began, it reached the addressee in 4 days. The total delivery time from China to St. Petersburg was 16 days, in the case of Moscow it would have been 15.
You should not use these Pony Express delivery times from China as a standard. In this case, the delivery was indeed very fast, but the average delivery time via Pony Express is somewhere between 15 and 25 days. In fact, everything will depend on your final location and how well the logistics are developed by those transport companies through which your package is delivered.
Today 4 directions (parcels) were trackedIn this section you will find a modern and convenient service for fast and accurate tracking of parcels, cargo and postal items delivered by the international courier company Pony Express LLC, which is a branch of the international brand PONY EXPRESS. The Pony Express company provides services for courier express delivery of parcels, cargo and postal items to more than 5,000 cities in the CIS countries, as well as to 220 countries around the world. The structure of the Pony Express company includes more than 80 offices and 200 representative offices in major cities of the Russian Federation, Ukraine, Armenia and Kazakhstan. The company provides the population with a wide range of courier, financial, postal, and visa services. This company is developing dynamically. It has earned great popularity for its high quality of cargo transportation and relatively short delivery times.
Using this service, in just a couple of minutes you can track the exact current location of a parcel or postal item delivered by the Pony Express courier service.
How to track by number?
It is quite simple to track the transportation and delivery of a parcel, cargo, or postal item by the Pony Express courier service: to do this, you need to enter the barcode identifier (track number) in the “# Tracking Number” box. You can find this identifier or track number of the postal item on the invoice; it is located under the barcode in the upper left corner. After entering it, click on the “Track” button or the “Enter” key.
What are the tracking numbers?
When registering a shipment by the Pony Express courier service, all parcels, cargo and packages are assigned a unique number. This number contains 12 characters, including numbers and two hyphens.
An example of a Pony Express company track number:
Why can't I track my parcel?
How to track by number if your tracking request is unsuccessful? The Pony Express courier service works smoothly and reliably, so situations where it is impossible to track a parcel are quite rare and are most often caused by two reasons:
The track number was entered incorrectly in the “# Tracking Number” box. Carefully check that it is inserted correctly.
The parcel has not yet been registered in the Pony Express database. According to the rules of this courier service, a parcel, cargo or postal item must be registered in the database within 24 hours after they arrive at the department's warehouse. Try again to track the parcel using the tracking number the next day.
C.O.D
When sending a parcel or cargo, you can order cash on delivery. This means that the recipient, in order to pick up the parcel, will have to pay its cost. The cost of the parcel indicated by the sender when sending it, after payment by the recipient, will be returned to the sender.
Amount to be paid
Upon receipt of the parcel or cargo, the manager will tell you the amount to pay. It includes the amount of cash on delivery (if specified), as well as the cost of delivery of goods or parcels by Pony Express. The amount payable will be calculated in the national currency of the country of the recipient or sender.
Payment option
The Pony Express company has two payment options:
Cash. To be made in cash upon receipt of a parcel or cargo from the company's warehouse or upon delivery by a courier to the specified address.
Cashless payments. In some branches of the Pony Express company, it is possible to make cashless payments using Visa or MasterCard payment cards.
Delivery methods
There are the following types of delivery by the courier company "Pony Express":
Parcel SML. This is an economical way to send parcels in packaging of three sizes and weighing up to 10 kg inclusive from the regions to Moscow and St. Petersburg.
Delivery on time. This is a guaranteed delivery of postal and cargo items, maximally focused on business needs. There are tariff options “Express 10:00”, “Express 13:00”, “Express 18:00”.
Express delivery by Mail. This is an urgent delivery of postal items weighing up to 20 kg (inclusive) throughout Russia and the CIS.
Economy Mail Delivery. This is the most economical way of non-urgent delivery of postal items weighing up to 20 kg (inclusive).
Cargo Express. This is an urgent delivery of cargo items weighing more than 20 kg throughout Russia and the CIS.
Cargo-Economy. This is an economical way of non-urgent delivery of cargo items weighing more than 20 kg throughout Russia.
Straight machine. This is the delivery of large volumes of cargo throughout Russia and the CIS countries. The “Direct Car” service involves fully loading the car, freight forwarding and the ability to select vehicles depending on the type of cargo shipment.
How to receive a parcel or postal item?
In order to receive a parcel or postal item, you need to go to the Pony Express branch indicated in the appointment and present a document proving your identity. This may be a civil passport, foreign passport, military ID, certificate of release or other identification document that temporarily replaces a passport. In some cases, it is possible to receive a package using a driver’s or pension license. If the recipient's address is indicated in the shipment, then the parcel, cargo or postal item will be delivered to his address to his door.
To receive detailed information about the condition of your cargo, enter the receipt number (12 digits) in the form above.
Example input: 33-4322-3422.
1. international company "Pony Express" in the Russian Federation - provides express delivery services for various cargoes, as well as postal items and parcels to the CIS countries and 220 countries of the world. The company is a branch of the international trademark "Pony Express" and has more than 80 offices and representative companies in the cities of the Russian Federation, Ukraine, Belarus, Armenia and Kazakhstan.
2. Company "Pony Express" provides cargo tracking services. This service will give you the opportunity to track the location of a parcel or postal item in a few seconds.
3.
To track your parcel by number you need
1. Enter in the form above the barcode identifier (track number), which is located on the invoice in the upper left corner
2. After entering the data, click the "Search" button
4. The number assigned to all parcels, cargo and packages is unique. It contains 12 characters separated by two hyphens, for example: 15-0302-1411
5.
Here are the most common cases why it is impossible to track a parcel
1. The barcode identifier was entered incorrectly. You need to check the number again with the number written on the invoice.
2. Perhaps the parcel is not yet registered in the Pino Express database. Registration is carried out within 24 hours, after the parcel arrives at the department’s warehouse, you need to try again the next day
6. Pony Express Company When sending cargo, it makes it possible to order the “cash on delivery” service, that is, in order to pick up the parcel you need to pay the full cost of the cargo declared by the sender (in the national currency of the recipient or sender) and the amount for delivery.
7.
The Pony Express company has several payment options:
1. Cash payment - payment is made in cash upon receipt of the cargo.
2. Cashless payment - payment is made using VISA, MASTER CARD payment cards or through a bank account.
8.
Delivery types:
- SML parcel (sending parcels weighing up to 10 kg from the regions to Moscow and St. Petersburg)
- Delivery times are "Express 10:00", "Express 13:00" and "Express 18:00".
- Express mail delivery. Urgent delivery of mail weighing up to 20 kg.
- Economy mail delivery. Non-urgent delivery of mail weighing up to 20 kg in Russia and the CIS.
- Cargo Express. Urgent delivery of cargo items over 20 kg.
- Cargo-economy. Non-urgent delivery of goods over 20 kg.
- Straight car. Delivery of large volumes of cargo.
9. To receive a parcel or postal item, you need to come to the indicated location and present a document proving your identity. if the recipient's address is indicated in the shipment, then the parcel, cargo or postal item will be delivered to the address to the door.
To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
is a platform on which hundreds of thousands of sellers operate. There is no generally accepted delivery method on the site, and therefore each seller works in his own way. If you pay attention, you will notice that there are a lot of them and something new always catches your eye. We will talk about one of the delivery methods that appeared relatively recently. It's called .
What is Pony Express delivery with Aliexpress?
When the parcel is cleared at customs and begins to travel through the territory of your country, then they will get down to business. The initial delivery point after China will always be Vladivostok. This information can be viewed during tracking. In the future, the shipment will already go to its recipient and the next point may differ depending on the end point.
To track your order with Aliexpress you need to login to the official website and select "Track delivery". In the new window, insert the track number in the special line. After clicking on the tracking buttons, you will be shown all the information about the movements of your parcel.
At the moment, all company track numbers look like this:
- ETSSD1000488800YQ
It is worth noting that when checking order movements on the official website, information will be displayed only for the territory of your country. If you want to trace the full path, including in China, then it is better to use a special mail trainer. For example, GdePosylka.ru.
On its main page, a line is immediately displayed to indicate the track number. So you don't have to look for where exactly to track your parcel. The tracker is convenient because it allows you to track packages along the entire route, even if they are sent by several services.
Delivery times for Pony Express parcels from Aliexpress
Approximate delivery time for items via service from China from Aliexpress is 15-25 days. But you should not take these terms as a standard. There have been cases when the goods took longer, and sometimes customers receive parcels within a week. Most likely, it depends on where the recipient lives, or more precisely, how far he lives from the border with China.
