How to find out the PUK code of a Tele2 SIM card? Code recovery is carried out in three ways, described in our review. Using them, the subscriber will be able to continue using communication services from the Tele2 operator.
What is a PUK code and how is it different from a PIN code
What is a PUK code for and what is it for? The abbreviation itself stands for Personal Unblocking Key. The code consists of eight digits linked to the SIM card. It is required to unlock the SIM card after an incorrectly entered PIN code (three attempts are given for correct entry). As for the PIN code, it blocks access to the SIM card when the phone is turned on.
We can easily change the PIN code, but it is impossible to change the PUK code - it is static. Therefore, they can call him in the help desk of the Tele2 operator. By the way, if you enter it incorrectly more than 10 times, then unlocking the SIM card will be available exclusively at Tele2 service offices - you will need to obtain a duplicate of the blocked SIM card. Also on our website you can read about.
Where to find the PUK code
You can specify the PUK code as follows:
- Looking at the documents on the SIM card;
- By calling the help desk;
- By contacting the operator's office.
Other ways don't work.
Documentation
What should I do if I entered the wrong PIN three times on my phone? How to unlock an MTS SIM card without a PUK code? There are several options for getting out of this situation, both with a direct appeal to the office, and remotely.
PIN and PUK codes are a unique digital sequence of numbers that is assigned to each SIM card to protect it. Now both codes are printed on a plastic base, to which the MTS SIM card itself is attached, under a special protective layer. Previously, they were transmitted in a sealed envelope. The purpose of the PIN is quite transparent: it must be entered every time you insert a SIM card into the device or reboot it if this function is installed. But why do you need PUK? And what if it is lost? Let's tell you more.
When you may need a PUK code
The PUK code consists of 8 digits and is required only if the PIN was entered incorrectly three times and the SIM card was automatically blocked. Without this password, it is impossible to "reanimate" it. The PUK cannot be changed.
You have 10 attempts to enter this code. If you have lost the documents issued upon connection and do not remember the password, it is not recommended to enter it at random. After 10 attempts have been exhausted, it will no longer be possible to unblock this SIM card: you can restore the number only by obtaining a new SIM. But before the shutdown, you can find out your PUK code and return the card to working capacity without replacing the media.
SIM card recovery methods
There are two ways to unlock the MTS SIM card if the PUK code is lost. Both involve contacting the operator: this can be done in person at the office or by phone.
At the MTS office
When activating a SIM card, the subscriber's mobile device always asks for a special PIN code. Subscribers of the Tele2 operator's network have only 3 such attempts to enter, after which they will be prompted to enter another PAK security code. There are only 10 attempts to enter such a code, but if it is incorrectly indicated, the user's mobile number will be blocked without the possibility of recovery.
The main differences between PIN and PUK codes of the Tele2 operator
The operator's digital codes are designed to ensure the security of data and funds on the subscriber's account and differ from each other in a number of ways:
- PIN length does not exceed four digits, and PUK - eight.
- PIN is available for change by the subscriber, but PUK is not.
- PIN can be known only to the owner of the SIM card, and PUK can be obtained from Tele2 employees.
- If the PIN is entered incorrectly, the SIM card can be unlocked after entering the PUK, and if the second code is entered incorrectly, the SIM card is blocked.
- It is possible to turn off the request to enter a PIN when the phone is turned on, but PUK when blocked is not.
How to get a PIN or PAK code for a Tele2 subscriber
Clients of the operator's network can recover security codes in several ways:
- Search for a plastic card from a SIM or a service agreement from an operator that contains unlock codes.
- Personal appeal of the SIM card owner to the nearest office of the company:
- The owner of the mobile network card must provide the specialist with any document proving his identity;
- If the number is issued to another owner, then both the card user and the owner must come to the office with documents to reissue the service agreement;
- If the owner of the number cannot appear in person, then his authorized representative must present a power of attorney from the owner and his document.
- A call to one of the toll-free 24/7 operator support numbers:
- To call from a Tele2 number, use the short voice service phone 611, and after connecting to the automatic service, press "0" to contact the consultant;
- To call from a city or mobile number of any operator, use the phone 8-800-555-06-11;
- To call from the international roaming zone from a Tele2 number, use the phone +7-951-520-06-11;
- To identify the owner of the SIM card, the subscriber needs to tell the specialist his passport data.
There are several ways to recover special SIM unlock codes via the Internet:
- Send an email to the contact address of the main office of the company [email protected] :
- The letter must describe the current situation and the reason why the subscriber cannot apply for help to one of the company's offices or call the hotline;
- To successfully receive a response in any way convenient for the client, you must specify all the necessary data of the owner of the SIM card (name, phone number, email address);
- To confirm the identity of the owner of the number, the subscriber is recommended to attach a file of a scanned copy of any identity document.
- Use the self-service service on the company's website (only for already registered users):
- Open the main page of the operator's website in the Internet browser;
- Go to the personal account section;
- Log in to the system;
- Go to the account personal settings section;
- Create a request for receiving confidential data of the subscriber to unlock the SIM card.
Additionally, you can use the online feedback form with an employee of the company on the website:
Go to the online support section on the site; Open a link to fill out the form; Enter the required data and describe the problem; Specify contacts for receiving a response, send a request for consideration and wait for a response from the support service.
As you all know, personal identification is possible mainly with a passport, but there is another option for this process in cellular companies. The Tele2 PUK code is another identification method, in addition, it is this data that the owner of the number will need in order to unlock the SIM card after an incorrectly entered PIN. We will tell you in this article how to find out your PUK code for a Tele2 SIM card, and also in what cases it may be required.
Briefly on the topic
PUK code is an eight-digit individual subscriber number. You can get information about it:
- In the contract, on the plastic basis of the SIM card or on the package
- At the Tele2 office
- By calling technical support at 611
What is a PUK code
What is the standard PUK code for SIM Tele2? This is a personal code consisting of exactly 8 digits, which is used to identify the owner, along with a passport and other identification documents. In addition, the PAK is used to ensure that if the PIN has been entered incorrectly several times before.
Subscribers often ask - "what Puk code on Tele2 is set by default?" We repeat - this combination of numbers is individual for each subscriber (this is the essence of the ability to identify a person's identity by it)
If you know Pin (here it is on Tele2 it is just set by default - “0000”), it is unlikely that a situation will arise when you may need to find out the Puk code of Tele2. But if you forgot the PIN code and entered the wrong one several times, the number will be blocked, and you will see that the system requires PAK.
Here's how to enter the PAK correctly to unlock the SIM card - enter the following command: **05*PUK-code*new PIN-code*again new PIN-code# .
Be careful, if you enter the data incorrectly ten times, the SIM card will be blocked without the possibility of further use, and you will have to go to the communication salon for a duplicate.
Where to get a PUK code
Here's how to find out the PUK code of the Tele2 SIM card by phone number, or rather, by the documents that come with this very number:
- Remember, when connecting a SIM card and concluding an agreement for the provision of communication services, along with the card you received a plastic rectangle
- It is on it that the information you need is located - it is usually hidden under a protective layer that needs to be erased
- As a reminder, PUK consists of exactly eight digits.
- Also, this data can be viewed in the contract for communication services itself.
- Where else can you find the data you need? In some cases, the PUK under the protective layer is indicated on a cardboard envelope in which the SIM card itself is sold, and there is also a memo to the subscriber.
So what to do if you don't know the Tele2 PUK code? There are two options.
Option one 
How to get the required data?
- Go to the communication salon - the base of the cellular company contains information about your PAK code. No one will give it to you like that.
- You must be present in person, in addition - to capture an identity document
- If you do not have the opportunity to visit the office of the company, this can be done for you by an authorized person who has presented a power of attorney and his passport
Option two 
Where can I get a PAK code when neither you nor a trusted person can go to the salon? Contact center specialists will come to the rescue.
- Dial 611 (support number)
- Tell the specialist the phone number from which the PUK is required
- As well as the last name, first name and patronymic of the person to whom this number is registered
- Be prepared to dictate his passport details as well. An alternative may be the code word specified at the conclusion of the contract
- After receiving the necessary information, a support specialist will dictate a PUK code to you - get ready to write it down. (We also have an interesting article on how to find out)
And if you still have to change your sim, don't be discouraged, it's very simple, read our other article and find out in great detail.
