You can often encounter a situation where you can not get through to relatives and friends on Megafon numbers. “Communication restriction has been set” - a similar message from the automatic system after dialing the number means that it is currently impossible to talk to the subscriber. With what it can be connected and how to be in this case, we will tell in this article.
When can a MegaFon connection be limited?
The impossibility of making or receiving a certain type of calls in 100% of cases is due to the fact that the user has activated the corresponding ban on the number. The subscriber could do this either independently, by entering combinations of characters on the telephone keypad, or through a customer service specialist. An important point is the fact that the restriction on calls is set by a support service employee only after confirming the identity of the owner of the number. Thus, the possibility that a communication restriction will be set is excluded. What does it mean? "Megafon" allows you to carry out any actions with the number only to its owner.
Why is the MegaFon communication limit set?
The question of why it is impossible to contact a subscriber or receive an incoming call most often arises among people who have never encountered the Call Barring service. It can be used to restrict the receiving or making of certain types of calls. Who can benefit from this? This service will be a real salvation for those subscribers who are going on vacation to another country and for this time want to exclude the possibility of receiving calls. Since the cost of incoming and outgoing calls in roaming is quite high, this desire is quite reasonable. It can also be connected in other situations when it is necessary to suspend some type of communication. For example, this may be relevant for parents who want to avoid being charged for sending messages to paid numbers by their child (a similar ban can also be set via a mobile phone).
Description and conditions for the provision of the "Call barring" service
In the list of any mobile operator there are a number of services that are basic and are provided to subscribers free of charge. Megafon is no exception. The service we are considering, with which you can set a ban on certain types of communication, is included in a similar list. The activation of the restriction can be carried out independently by the subscriber, by entering the appropriate commands or by a support service specialist. At the same time, it should be borne in mind that a fee may be charged for connecting the service through Megafon employees. The restriction of communication can be on the following types of it:
- outgoing communication (local calls, country calls) - code 33;
- incoming communication (all calls) - code 35;
- outgoing international communication - code 331;
- outgoing communication in roaming (blocking calls to all numbers except Russian) - code 332;
- incoming communication in roaming (all calls) - code 351.
To connect any prohibition, the following conditions must be met:
- the call forwarding service is not activated on the subscriber's number (if available, you must first disable it and then set a ban, the exception is the case if call forwarding was set by the operator);
- only one restriction can be set for each type of connection at a time (that is, only one restriction can act on incoming and outgoing communications at the same time; setting the second one cancels the previous one).
Activation of the ban on communication
Activation of the service is available to all Megafon subscribers. A communication restriction can be set at any time, the prohibition is also disabled as needed. To manage the service, the client will need a special password (for all subscribers, the combination is set to 0000 by default) and codes for each type of communication, for which it is possible to activate the ban (they are given).
To enter a limit, you need to enter the command on the phone *service code*password for service management#. You can also set restrictions on a number of certain types of calls (for example, on SMS messages - code 16, on receiving and sending fax messages, etc.). In this case, the command to set the ban will be slightly changed: *service code*password for service management*call type#. The restriction will be activated in 10-15 minutes.
Service deactivation
Is it necessary to contact Megafon specialists for deactivation? Communication restriction is set, how to disable it? Such questions may arise for subscribers who need to resume the provision of services by lifting the corresponding ban. Disabling the barring service is as easy as activating it. To do this, just enter the following combination on the phone: #service code*password for service management#. A similar command can also be used to deactivate prohibitions on call types (you can see the full list of call types on the Megafon official website).
Change password for service management
The password that is used by default to enable/disable barring can be changed by the user. This will protect the phone from unauthorized attempts to control the service by other people. To enter a new password, use the combination: **03*330*current password*new password#. Its validity period is not limited (until a new sequence of numbers is introduced). However, if you make a mistake three times when entering the combination to change the password, then the use of the barring setting service will not be available. Removing the blocking will be possible only when contacting the office of the owner of the SIM card with a passport.
Conclusion
If, when calling a Megafon number, it says: “Communication restriction has been set”, then with a high probability we can say that the call barring service is activated for the subscriber. The owner of a SIM card can independently find out about the existence of such a restriction through a technical support specialist (by calling 8-800-550-05-00). The service can be managed both by the subscriber himself and through a support service specialist. After the ban is deactivated, it will again be possible to use communication services on the Megafon number. Only the owner of the number, who has a personal password to manage this service, can be limited to communication. It is recommended that you change the default digit sequence to ensure the security of your number.
Trying to make a call, but on the receiver you hear a record saying that there are restrictions on outgoing calls? Does the same thing happen when calling other phones? Learn how to get rid of call blocking quickly and effortlessly.
Common Causes of "Non-Call Subscription"
The provider has the right to impose certain restrictions on subscribers under the contract concluded when purchasing a SIM card. There may be several reasons for the ban on outgoing calls, and the most common is a banal lack of money in the account. At the same time, depending on the specific tariff and provider, restrictions are occasionally imposed even on intranet connections.
Also, for a number of reasons, a network user may not be able to access intercity access. In some regions, mobile communication in the GSM format works selectively - for example, only for those registered in the area. There are also incidents with disconnections in the event of a failure of a SIM card that has served its due date (older than 7 years).
Non-standard conditions of restrictions
Some situations related to the restriction of outgoing communications may not be clear to everyone. These are concepts such as:
- roaming. In roaming, not only outgoing, but also incoming calls can be prohibited. In the case of some operators, the caller may also hear about outgoing restrictions, although the receiver is actually blocked;
- attack. It happens that scammers, using the latest technical innovations, intercept the streams of the operator's lines and use other people's phones for flooding, fake registrations and other illegal frauds. The attacked phone is completely blocked until the circumstances are clarified in all respects, including calls;
- password. If you use someone else's (for example, corporate) device, it may be "password protected". When a call is attempted, the caller will hear a corresponding message;
- "stop call". Some operators offer a call limiting service so that a person can stick to a given budget while keeping money directly in the account without the need for frequent top-ups.
Methods of dealing with limiters
You can remove the ban on outgoing communications in several ways, depending on the reasons for blocking. For example, in the case of an "empty" balance, it is enough to replenish the account. But if everything is clear with the financial side, then in other situations it is necessary to clarify the details with the operator.
Each of them has a hotline where you should call with a question. If you can’t get through there, although there is coverage, the connection of this provider is active in the region, but not for everyone. Therefore, you will have to look for a branch of the operator service, which can be difficult to do. But if you still managed to get through, follow the instructions.
Most popular reasons: operator rating
- Tele 2. It does not have a clear blocking policy available to users. A call to 611 will establish the circumstances, but for assistance in this matter, it will be necessary to provide the passport details of the owner of the SIM card.
- Megaphone. There are two ways to call technical support: from a mobile phone - 0500 or to the "hot line" 8-800-550-0500. The most common reason here is the insufficient amount on the deposit (specified in the contract).
- MTS. Excluding isolated cases, the clients of this operator hear a recording reporting the reasons for the blocking, so the question of what's wrong with the network can be answered fairly objectively. MTS also offers a service of intentional outgoing blocking, ranked by several types. They are activated using USSD commands: call by numbers with asterisks and sharps, and therefore, although scanty, there is a chance to turn on the service by mistake. You can contact support by calling tel. 8-800-250-0890 (free of charge throughout the Russian Federation) or 0890 (from MTS phones).
- BVK. BaikalWestTelecom is also guided by the “ban” rules, which are not fully understood by consumers. The site of this provider offers customers support services 000 (from BVK numbers) and 89025-113-113, as well as 767 - for paid (3 rubles / min.) Consultations. Apparently, a hint that a free consultation does not shine with quality.
But whatever the nuances of calling the operator, in most cases this is the only way to find out why outgoing calls are blocked, as well as remove the restriction.
Blocking phone services will help you prevent unexpected phone calls with high connection and conversation charges. You can enable and disable call barring on MegaFon for a specific type of connection. Parallel deviation can be set to one incoming and one outgoing communication service.
When activating the call barring service in MegaFon, the password for all subscribers is set to 0000 or 1111 by default. Before use, it is recommended to change the password for accessing the function to a more convenient one. It will be required each time you enable or disable call barring on MegaFon. This can be done using the code **03*330*0000*ХХХХ*ХХХХ# and the call key. In this code, 0000 is the old password, XXXX is the new one, entered twice.
If XXXX is entered twice identically, you will receive a notification that the password has been successfully changed. Thus, you can always change the service access code if necessary. If you make a mistake three times when entering the password, the call barring function on Megaphone will not be available. In this case, you need to contact the operator to help resume use.
Activation of the ban on all outgoing calls in Megafon
Call barring on Megaphone for all outgoing calls restricts the subscriber from making all his own calls, but he can receive any incoming calls.
To activate this voice call restriction feature on MegaFon, you must enter the request *33*ZZZZ# and press the call key accordingly. ZZZZ - set personal password. Function check: *#33# Disable call barring on MegaFon: #33*ZZZZ#.
Call barring - all outgoing international
Call rejection on Megafon for all outgoing international calls protects the subscriber from making accidental calls outside the territory of the country of residence. At the same time, it will be possible to receive messages from abroad.
You can activate this option using the following code *331*XXXX# and the activation button. XXXX – supplied own password. Service status check: *#331#. Disable the service: #331*XXXX#.
Rejection of all outgoing calls in roaming
Blocking outgoing calls while roaming is designed to connect while traveling. Upon returning home, it is better to turn off the bans on MegaFon. By activating the specified type of rejection of outgoing signals, it will be possible to call only via mobile networks within the country of location and to Russia to the operator's numbers.
To activate this type of restriction, you will need to dial *332*VVVV# on your mobile phone and call. VVVV - access code. Clarification of the service status: *#332#. Disable call barring: #332*VVVV#.
Call barring for all incoming calls
Call barring all incoming signals restricts the subscriber from unwanted calls, but he can make any internal and external sends.
Reject all incoming roamers
The roaming signal barring feature is designed to work while you are abroad, anywhere in the world, to protect yourself from unexpected paid incoming calls. Upon returning to Russia, it is better to turn off call barring. By activating this type of barring of incoming calls, it will be impossible to receive calls at all - absolutely everything will be rejected. Calls can only be made via mobile networks within the country of residence, to Russia and to all desired numbers.
To activate this voice communication restriction, you must enter the combination *351*NNNN# on your mobile phone and, of course, the call button. NNNN - service access code. Clarification of the function: *#351#. Disable call barring on MegaFon: #351*NNNN#
Restriction of individual connected options
Blocking a particular option allows only a particular restriction function to work. For example, you can only block outgoing SMS messages and allow outgoing calls. Connection is made by dialing such code number *function designation*SSSS*option code#. Where the designation of the function is indicated above for each type of prohibition; SSSS - selected personal password, option codes - listed below.
- 10 - voice communication + SMS messages;
- 11 - exclusively voice communication;
- 16 - exclusively SMS messages;
- 21 - mobile data transmission.
You can disable the option ban on MegaFon by using the code number: *function designation*SSSS*option code#.
Conclusion
It is important to know that the export ban does not work simultaneously with all other functions. Let's say any type of call forwarding will be available only after you turn off call barring on MegaFon. Conversely, the ban will not take effect while the redirect is active.
You can often find situations where people want to protect themselves from unwanted calls or there is a need to completely turn off incoming calls so that they can have a quiet time. You can also meet other situations. For example, if the subscriber is going to go abroad and wants to keep the funds on the balance, then you need to block calls. It is precisely for such purposes that MegaFon has developed the necessary option for its customers.
A security option for MegaFon subscribers called Call Barring. With this service, you can make a ban on any, as well as messages, subscriptions, and more. In addition, with the option you can block not only incoming calls, but also outgoing calls. The article provides a detailed description and use of the service. The material is relevant for the Moscow region. Residents of other regions before using the service are advised to clarify information on payment and service codes from the operator or on the company's website.
Description
Using the option, clients can enjoy the following restrictions:
- Create a ban on all incoming calls;
- Create a ban on all outgoing calls;
- Make a ban on outgoing world;
- Barring incoming calls while roaming;
- Prohibition of sending and receiving messages.
It should be noted that the activation of the option is possible only using a special code that is inherent in the option. By default, it looks like 1111 or 0000 for some other regions. Also, subscribers have the opportunity to change the password for easier use. In addition, changing the password will allow you to get rid of possible misunderstandings.
The password can be changed during service activation. To do this, you will need to write a new access code in the desired column, which will appear on the phone screen. You can also change the password using a special service kit. On the device, you must enter **03*330*valid code*new code*new password# . After such dialing and making a call, the subscriber will receive a message with information about changing the code.
Be careful when changing your password. After all, if the code is entered incorrectly for three times, the service will be blocked. If a blocking occurs, it will no longer be possible to use the option by this number. To resolve such a nuisance, you will have to contact the specialists of MegaFon branded stores.
Since the service is standard and can be used on any tariff plan, no payment is charged for it. It is also worth emphasizing that subscribers can use it anywhere in Russia.
Connection and service management
In order to activate the service, you will need to use special combinations. Using a personal account or other methods for this option is not possible. Thus, in order to completely bar all incoming calls, you will need to enter *prohibition code*your password#
. In order to put a ban on any other request, you need to enter *prohibition code*own code#
. Below are all codes and types of requests, as well as a detailed and visual description. The password will be 1111.
To block any incoming calls, dial *35*1111# on your device
. To check if the request has been activated, dial *#35#
.
If you want to protect yourself from incoming calls in international roaming, you need to enter *351*1111# . To check the connection of the request, it is recommended to dial *#351# . This request allows you to use it only abroad.
Also, if you're abroad, you might want to consider turning off outgoing calls as well. This will help reduce communication costs. To do this, you only need to dial *33*1111# . To check the request you need to enter * # 33 # . Using such a lock, the phone will only work on an incoming call.
Being abroad, you can connect to such a ban that will not allow you to call on an international line. At the same time, it will remain possible to make and receive calls within the country where the subscriber is located. To use the opportunity, enter *331*1111# . To make sure you are connected, dial *#331# .
Subscribers are allowed to temporarily connect to the networks of other operators abroad, while it will be possible to make calls on more acceptable terms than the company's plan. To use the service, enter *332*1111# . The combination *#332# is used as a check .
Also, customers can use additional features of the function. They allow you to protect the subscriber from certain actions:
- To block the use of calls and the transmission of any messages, the numbers "10" are used.
- To block only calls, you can use the dial "11".
- To prohibit sending, the numbers "13" are used.
- To prohibit the use of the Internet, you need to enter the numbers "16".
The set of such functions is as follows. For example, you need to prohibit not only receiving calls, but also the ability to make calls yourself. To do this, dial *35*1111*11# . And such a set is carried out for the necessary types of prohibitions.
How to disable
When a subscriber wants to return the settings to the standard mode and use the tariff plan as before, you will need to use the following combinations:
- To remove the barring of incoming calls, enter #33*1111# .
- Deactivate outgoing call barring on international line #331*1111# .
- Disable the set blocking of outgoing calls in other networks #332*1111# .
- Disabling all blocking on the incoming line #35*1111# .
These are some tariff plans for modems and telematics SIM cards;
- You are the owner of a corporate number that has restrictions on some call directions. When concluding a contract, the contract owner can set some restrictions for his employees in order to reduce communication costs. For example, close the possibility of making international calls. There may also be black and white lists of numbers for communication. Communication restriction can be limited to a certain radius, for example, an office, and even subject to an individual schedule;
- Calls to short numbers are barred. This is also a separate service that helps save money by blocking access to short numbers that are often used by content providers;
- Communication restriction is set in the phone settings;
- The service "Permanent communication ban" is set.
How to remove the connection restriction on the phone?
Attention
If a minute of conversation costs 39 rubles, and there are only 35 rubles on the account, then the conversation will not take place. When roaming, in some countries there is also a minimum threshold at which the connection is disconnected.
- Restart your phone. If this is just a malfunction of the device, then a reboot will help.
Most often, the failure occurs after you have been out of network coverage. After that, the phone cannot register itself. Some Samsung devices are guilty of this.
It rarely helps, but old chips are naughty, crash and behave not very adequately, so it's worth a try.
Why is the connection limit set and how to remove it?
It is impossible to make calls from a subscriber number while in national and international roaming (with the exception of emergency numbers).
- Lack of access by minors to inappropriate content.
- Blocking SMS spam from short numbers.
- Blocking calls to corporate clients of MegaFon. Implemented for employees who are prohibited from calling to other cities or abroad. What services restrict communication "Call barring" - a service within which communication and unwanted calls can be independently set on Megafon.
Communication restriction on a megaphone is set: problem solving
The operator provides a list of conditions for blocking functions by the subscriber at his own request, among them:
- complete inability to make a call from a mobile phone number;
- access to making an outgoing call only when you are on the territory of Russia;
- abroad, the prohibition of calls to mobile numbers of the host country and to persons located in the Russian Federation;
- absolute prohibition of all incoming connections while maintaining the ability to make an outgoing call;
- inability to receive an incoming call while roaming outside of Russia.
Attention! Blocking calls from a phone number can only be set when call forwarding is disabled.
bad request
Young people will also be able to easily get acquainted and leave their golden MTS numbers to their chosen ones, and no matter how the girl can appreciate all the charm and romance of this number, and its owner will have clear advantages over his rivals. Even if a girl decided to be the first to take a step towards meeting and communicating with a guy, MTS golden numbers will come to her aid, entering such a number in the phone book, the guy will not resist and will definitely be interested in the owner of the MTS golden number. In other words, we can say that MTS golden numbers, as well as MTS direct numbers, are aimed at making their owners happy, successful and self-confident people.
In one well-known saying, it is said that a beautiful person should have everything beautiful, both soul and body.
Megaphone has a communication restriction, which means
If the communication restriction was imposed independently, then to remove the ban, use the commands:
- #barring service code*ХХХХ#, where “barring service code” (33 – barring all incoming calls, 35 – barring all outgoing calls), and “XXXX” is a four-digit code entered when the user set the restriction;
- #barring service code*ХХХХ*YY#, where "YY" is the type of suspended service: 10 - full list of provided functions, 11 - voice calls, 21 - Internet connection, 13 - fax messages, 16 - text messages, 19 - all except SMS messages.
Conclusion Summarizing the information received, you can independently determine the reasons why the Megafon number was blocked and eliminate the restrictions that have arisen.
- incoming communication (all calls) - code 35;
- outgoing international communication - code 331;
- outgoing communication in roaming (blocking calls to all numbers except Russian) - code 332;
- incoming communication in roaming (all calls) – code 351.
To connect any prohibition, the following conditions must be met:
- the call forwarding service is not activated on the subscriber's number (if available, you must first disable it and then set a ban, the exception is the case if call forwarding was set by the operator);
- only one restriction can be set for each type of connection at a time (that is, only one restriction can act on incoming and outgoing communications at the same time; setting the second one cancels the previous one).
Activation of communication ban Service connection is available to all Megafon subscribers.
Why, with a positive balance, mts communication is limited
This service can be useful if a child is using the phone or if you are roaming and do not want to receive incoming calls. The types of restrictions can be as follows:
- All outgoing intranet calls.
- All outgoing local.
- Outgoing intercity.
- Outgoing international.
- Incoming SMS.
- Outgoing SMS.
- Outgoing in international roaming.
- Incoming in foreign networks.
How to solve the problem We figured out the reasons. It remains to decide what to do if you can not call. We recommend doing the following:
- Check your balance.
The most common reason for triggering such an auto-response is the lack of money in the account. It is not necessarily a zero or negative balance. There may not be enough money to make a particular call.
For example, international.
In general, the operator recommends changing cards every two years. This is due to the fact that the chips wear out and have a limit on the number of registrations in the network. The new card most often works better, has a higher speed of Internet access and some useful operator services are already preinstalled on it;
- Phone malfunction.
Modern smartphones are not immune from this. You often want to apply a phrase from one popular book to them: “Androyd is a paranoid. Robot with manic-depressive psychosis”; - The subscriber you are calling is in roaming. This is more of a special case. If your interlocutor has set a ban on incoming calls in foreign networks, then you will hear exactly this phrase: “Communication restriction has been set”;
- You are trying to call a number that does not have a voice call feature.
Important
If this does not help, then you need to either change the operator, or connect a virtual PBX, with which you can make free calls to any phone numbers in the world. Virtual PBX is installed on any modern smartphones using applications for phone operating systems (Android, Mac OS, Apple OS, etc.). Naturally, connecting a virtual system is not free and you will have to pay a monthly fee for its use.
An imposed communication restriction is a common situation when money on a personal account runs out, so the first thing to do is check the balance. With a positive balance, the reason for blocking may lie in the connected services for barring calls or in the incorrect operation of the mobile phone or its software. Liked the article? Follow site updates in contact or Twitter.
What to do to remove communication restrictions In order to remove restrictions on the use of a subscriber number, you need to establish what type of service is banned and for what reason: on all incoming, outgoing calls or on a separate category of calls. First of all, check the balance - for this you need to dial *100# and press the "Call" button. Inspect the SIM card, the identification module could fail. Signs of this are a completely absent cellular signal and the inability to establish an Internet connection. To restore the functionality of the SIM card, you must apply with a passport to the Megafon salon-shop.
