HP Support Assistant - what is this program and is it needed?

HP Support Assistant - what is this program and is it needed?

29.09.2021

Hello everyone Today our guest is such a program as HP Support Assistant - we’ll find out what kind of program it is and how to remove it, I’ll say right away that it’s not a virus. Well, you never know, so you can be calm.

HP Support Assistant is such software, so to speak, proprietary, it comes with a laptop or computer, and the developer of this software is the manufacturer itself, that is, HP. By the way, HP makes quite high-quality laptops. So, HP Support Assistant has options such as automatic updates and self-service functions. This program will also help you contact HP specialists who will help you solve a problem in case some glitches appear. HP Support Assistant can easily be supplied on disk in the box with a new laptop, this is normal, all laptops have such programs, although they are not always needed (not to be confused with drivers).

Features and benefits:

  • incredibly new design, it is modern, comfortable and there are simply no words, it is stylish and that’s all;
  • To make your computer or laptop work better, HP Support Assistant will monitor updates, as this improves the performance of the device;
  • the notification system will warn about important events that affect the PC or printer;
  • built-in diagnostic tools, you never know;
  • lifetime support - you bought a laptop or printer and now they will help you for free for the rest of your life;

By the way, here is an example of a notification (in the tray the icon with a question mark is the HP Support Assistant program icon):


Whatever PC you buy, if it’s HP, then HP Support Assistant will already be installed there, but if you updated Windows, then downloading it from the official website will not be difficult

When you launch the program for the first time, you will see this window:


Here you need to configure the program a little, choose the method of receiving updates, displaying contacts, in general, nothing complicated

Once you have chosen everything, you will already see such a window, there are two tabs - My devices and Support. On the My Devices tab, you can add a new device. In general, this is the window:


There is a Settings button, it’s at the top next to the search, so there’s nothing particularly interesting there either, and some of the options were already shown to you when you first launched HP Support Assistant.

You know, I’m writing and thinking - this is a stupid program and that’s it. And then I think. If a person bought an expensive HP laptop, then why should he solve glitches with it? Let support handle this, let it solve problems if something is buggy. So what’s the matter here, if the HP laptop is expensive, then you should not remove this program right away

How do I completely remove HP Support Assistant from my computer?

But here’s the thing: if you don’t need HP Support Assistant, then I understand that you need to remove it. But again, have you thought carefully? Hope so

You can remove it either using standard Windows tools or using a special tool that cleans the system after removal.

Well, it’s not difficult to remove using Windows itself. Don’t worry, the drivers will not be removed, it’s just software for support and updates, that is, it’s not a particularly important program.

Go to the Control Panel, for example through Start:


We find the Programs and Features icon there:


A list of all the programs that are on your computer or laptop will open. Well, now find HP Support Assistant there, right-click and select Delete:


Then you will be asked if you really want to delete, and there will also be a message asking if you want to save the settings? If you don’t intend to install the program again later, then of course you don’t need to save; in the end, you click No.

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