On Windows 10, some products may not work correctly or may not install at all. For example, this can happen with an antivirus. There are several solutions to this problem.
Fixing errors installing Kaspersky antivirus on Windows 10
Problems with installing Kaspersky Anti-Virus usually arise due to the presence of another anti-virus. It is also possible that you installed it incorrectly or incompletely. Or the system could be infected by a virus that prevents the installation of protection. It is desirable that Windows 10 has installed update KB3074683, at which Kaspersky becomes compatible. The main options for solving the problem will be described in detail below.
Method 1: Complete removal of the antivirus
There is a possibility that you have not completely uninstalled the old anti-virus protection. In this case, you need to follow this procedure correctly. It is also possible that you are installing a second antivirus product. Usually Kaspersky notifies that he is not the only defender, but this may not happen.
As mentioned above, an incorrectly installed Kaspersky can provoke an error. Use a special utility to easily clean the OS from the components of an incorrect installation.
Method 2: Cleaning the system from viruses
Virus software can also cause an error when installing Kaspersky. This is indicated error 1304. Also may not run. "Setup Wizard" or "Setup Wizard". To fix this, use portable antivirus scanners, which usually leave no traces on the operating system, so it's unlikely that a virus will interfere with the scan.
If you find that the system is infected, but you cannot cure it, contact the specialists. For example, to the Kaspersky Lab Technical Support Service. Some malicious products are very difficult to completely erase, so you may need to reinstall the OS.
other methods
- Perhaps you forgot to restart your computer after uninstalling the protection. This must be done in order for the installation of the new antivirus to be successful.
- The problem may lie in the installer file itself. Try to download the program again from the official site.
- Make sure your antivirus version is compatible with Windows 10.
- If none of the methods helped, then you can try creating a . After rebooting the system, log in to your new account and install Kaspersky.
This problem happens very rarely, but now you know what could be the cause of errors when installing Kaspersky. The methods listed in the article are easy and usually help to overcome the problem.
